floward.co.uk Reviews 

Very bad, also the massage I wrote was not the same one and it arrived in the next day and the flowers were not fresh. Very trash I would love to have my money back.

I’ve ordered this to be delivered yesterday, and it was delayed to today. If it’s not possible to deliver at requested date, please note that in the application

Flowers arrived less than what is in the picture.
Bouquet arrived with no card
Very expensive
No quick updates on the status.
I cannot track the order properly.

Worst deliver service

Because I received the roses on 01/27/2023, and I wanted to receive the roses on 01/21/2023, and the communication with you was very bad.

I am very upset and angry at your negligence and failure to meet the deadline. I submitted the request 3 days ago and it was not delivered on the specified day.

The roses were not delivered Maha . Can the amount be returned to my account?

Honestly the application is beautiful and wonderful and very easy and the prices are good and the preparation of gifts is beautiful and the employee is very classy and the speed and accuracy of delivery are excellent

Good communication and you thank you for paying attention to details.

No body mention to me the gift will not arrived if the receiver doesn’t gives his location with in time limit
So the gift was late because of this
And when I call the support they didn’t help me even since I call them from 8am

This was ordered for a specific date they took 4 working days to deliver when I paid extra for next day delivery. Which they refused to refund.

Stating ilford was outside of london they even got the address wrong on the order and placed Hackney. Their customer service is an appalling sending me random responses and not even addressing my questions.

They couldnt even find the address and wanted me to send google map locations. This is the worst customer service I have ever experienced.

absolutely appalling I wish I could give a negative 10 star score.

Great service, understandable, very informative. Helpful. Just need a a more options on time slots to deliver flowers instead of just one time slot. Love the flowers

The delivery took waaay longer than I expected, I wanted it to arrive before the occasion in one day ended up being delivered on the day of the occasion, even if the recipient was busy all day there’s ways were they can choose time slots that suits them.

I placed my order 15th of Jan in the morning got delivered 16th of Jan afternoon.

Bad experience

Very unprofessional. Delivery made 2 weeks later. The box is tiered and the cake is in mess. I am happy to provide photos if needed. Not recommended at all. Very bad communication with the costumer services. Please avoid using them.

Highly recommended with perfect company and quality products.

التواصل السريع مع العميل وتصوير الورد لاثبات استلامه للمستلم وتعاون خدمة العملاء مع العميل حتى يتم حل مشكلته

I was sent what looked to be beautiful bouquet of roses and hydrangea. It arrived on the Wednesday by Sunday the hydrangea had completely wilted. The roses gave up on the Monday. I sent an email to Floward with a photo and didn’t receive a reply. So the following week I got in touch via WhatsApp. I could not believe their response - they expect the flowers to last 2-3 days. Really Floward, when you have charged £135 I think it’s a complete disgrace! And yes I did trim the stems on arrival and used the flower food provided