Flowersbynora Reviews 472

Utter crap. This company presents itself as a local, family-owned florist. It's all lies. They are in Fort Lauderdale, Florida. They promise the world and deliver nothing but failures.

I ordered flowers for the funeral of a friend's mother, and when I got to the visitation, my flowers were nowhere to be found. Luckily, the funeral director did some digging. I got my money back, but there's no way to make up for the loss.

I'm livid.

DO NOT ORDER FROM THESE SHYSTERS.

Another Scam-Shady Fake Company Trying to Sell Flowers Online- My Order#
Order No: CN-7018-7C41EF-A945
They Charged Credit Card- We Received Nothing!
We were sold a Fake-Bill-Of-Goods!
Calling Bank, Revoking Charges claiming Fraud!

Ordered flowers to be delivered for my wife's birthday a couple weeks in advance. Wife let me know around 5 pm that there were no flowers. Called the shop, they could not get hold of the driver so I asked them to deliver them in the morning. Driver called during our birthday dinner at like 6:30 pm that he had arrived at the destination and the business was closed, shocker! We had to drive down to meet the driver in Stana Rosa to get them, and then proceeded to wait another 20 minutes past when the guy was supposed to show up before we got the bouquet. It was very pretty, but so much of a hassle.
I then got a phone call the next day from the lady I had already spoken to, stating "Congrats! The flowers had been delivered the day before by 3 pm!" I informed her that was not correct, as we had spoken the day before and I ended up having to meet the delivery guy 40 minutes away after 7 pm before I got them. She just waved it off and said they were delivered successfully. They weren't delievered, we had to PICK THEM UP OURSELVES. I also got an email later that day saying "It looks like your flowers were delivered at 5 pm!" Still not accurate, nice try though.
Pretty horrible birthday flower experience all around. Will not buy from them every again, they lied about the delivery and were confused why a business would be closed after 6 pm.

Would give negative stars if I could.
Shame on me for not seeing these reviews sooner. Tried to purchase local and was scammed.
Ordered a succulent arrangement for a funeral. Arrived at calling hours and the family of the deceased referred to the arrangement as “a MASSIVE fish tank” - a giant round fish bowl halfway filled with sand and two succulent plants. Never have I been so embarrassed and humiliated sending an arrangement.
To add to this, when I contacted the company, I was asked to take a photo for quality control. I do not bring my cell phone in to calling hours, as it is tasteless and disrespectful to bring a cell phone to calling hours and take a photo of a flower arrangement!!!!! Who in their right mind?!?! Again, I have NEVER had issues with flowers or plants for funerals, and have ordered numerous over the years. Will be contacting the BBB about this incident for sure…and will definitely be reading reviews before trying to support local next time.

I had the same experience as other reviewers. They claimed to be local, they said they'd deliver same day, two hours later they sent an email saying "couldn't fulfill your order." I totally missed the occasion to send flowers. I'm not confident I will receive the promised refund.

Ordered flowers for a funeral, stating they were delivered and they were not. Spoke to them 3 times and they refused me to talk to the owner. Said they need 48 hours to investigate. Funeral is over and we do not have the flowers for the family. Will be calling my bank in hopes of disputing for something that I did not get. Horrible Horrible service. Definitely not a local company

Delivery issues, poor customer service over phone

Absolutely horrendous. They charge so much and what you get is nothing like you picked out ! I ordered a white daisy and pale yellow wreath for my grandmothers funeral . I paid for the larger arrangement and a banner . The picture I ordered was absolutely beautiful. What I recieved was a wilted not fresh arrangement. It also had no daisies, which is the reason I picked the piece. my grandmothers favorite flower was a daisy and they didn’t put any in !!!! It was also supposed to have vines and those were replaced by ferns . And the full wreath that was pictures was nothing like I got . I got a small thin circle of flowers . And the banner I was charged $25 for was a little bow on the bottom . I am so disspointed and upset . This was supposed to be for my grandmothers funeral from all if her grandchildren. Do not buy from this company !!!!!

I purchased a $225 arrangement (before tax and delivery) for a dear friends funeral. What I got looked like something that was stolen from a graveside of a funeral that took place a week prior. It was an embarassing and humiliating to have our name associated with it. It was more dead than alive. I couldn't believe it! $225!!! I asked three times if they were a local shop and they assured me they were. I should have done more research. Shame on you for this! Don't do business with these people!!!

I’m extremely disappointed with my experience with Flowers by Nora. I ordered a sympathy arrangement during a time of mourning for a family member, and what was delivered looked nothing like what I paid for. The flowers appeared cheap, old, and already dying. It felt insensitive and unacceptable given the occasion.

To make matters worse, the response offered was only a small partial refund, which does not reflect how wrong the entire order was. Customers trust florists during important life moments, and this company failed badly. I would not recommend using them.

I would not even give this experience one star but had to in order to write this review. I wanted to order flowers from a store in Bemidji Minnesota. Flowers by Nora was listed as a local store. I ordered from Arizona and then flew to the Memorial in Minnesota to find that the flowers never arrived. When I called the agency (in Florida ...even though the guy that answered said they had a store in Bemidji), they said my order had been canceled and that they notified me via email. I never received an email. I wasn't notified of anything. Don't order from this group. They are terrible. I believe they are a scam as I would have never known that my flowers didn't arrive, if I hadn't attended the Memorial myself or asked about the flowers.

I ordered funeral flowers from Flowers by Nora on April 16 for delivery before a funeral service on April 17. I received confirmation that the flowers would be delivered, but then got an email at 1 PM the day before saying they could not fulfill the order due to supply issues. By then, it was too late to arrange flowers elsewhere. While I understand issues can happen, the lack of timely communication during such an important and emotional moment was extremely disappointing. When I called, I was unable to speak with a manager and received no real explanation. This experience was very upsetting during an already difficult time.

DON'T DO BUSINESS WITH FLOWERS BY NORA! I ordered a floral arrangement for my daughter's Birthday and the floral arrangement never got delivered. Their website states: "Order By 2 PM. For Free, Same Day Delivery". I placed the order yesterday > Monday, April 13th by 9:30 a.m.; yet my daughter DID NOT receive the arrangement...THIS IS FALSE ADVERTISEMENT!!! To emphasize, in addition to the cost of the floral arrangement, Flowers by Nora charged $18.99 for a Servicing Fee...a service which was never rendered!!! I've called several times and requested to speak with the Owner and/or Manager to demand a refund. No call backs; no response. However, their website advertises the following: "Flowers By Nora is a family-owned and operated business that has been building long-term relationships with the community for just over 25 years! Flowers By Nora has grown the business from a small-town flower shop to a nationally recognized florist because of her attention to detail and timely delivery." AGAIN, THIS IS FALSE ADVERSTISEMENT! ALL of the Customer Service Agents I've spoken to are based out of their Call Center located in Florida. When questioned, one of the Agents I spoke with said "they have a storefront in Vienna, VA". This supposed location is down the street from my daughter's employer. Therefore, there's no acceptable reason why the arrangement was not delivered!!! DON'T DO BUSINESS WITH FLOWERS BY NORA!!

Same feedback as others. What I purchased did not remotely look like the pictures from the site. I repeat do not place an order with Flowers by Nora. I wish I read the reviews prior to ordering.

They sent a smaller arrangement than what I paid for and they sent the wrong arrangement, using cheap flowers and not the ones clearly pictured. Then when I called to complain they said I had to send an email to show them how the flowers were supposed to look! I was in the middle of asking a question and they disconnected the call. The person who took my call had a very strong accent and was difficult to understand.

Worst florist ever used! Placed order on a Monday afternoon for next day delivery and did not deliver until late on Wednesday! Had to make two phone calls and additional emails to try to get status but just ended up with a run around. Would not recommend to my worst enemy!!!

I would rate them zero but not an option.

Terrible experience. Flowers were for a celebration of life, hoping for a statement arrangement. No delivery, no apologies and so far no refund. Worst experience ever. This is probably a scam operation. It is “under investigation” and someone will call me back. I have no faith I will hear from this group again.

made a custom order. Did not deliver the flowers that were promised. Politely called to have corrected and was told i need to go through a formal email process and send pictures. After my 92 yr old Aunt got help taking a photo and i submitted formal complaint was offered a third of the price as a refund. I asked them again just to send the correct flowers but they refused. They don't care about bad reviews. Run from this company.

Ordered early 4/7 for same day delivery as website presented to be local in Anna, TX. Was charged 83.18 for something that was never delivered. Was told it would take 48 hours to investigate. A week later and still no resolution just that it as been escalated. When I asked for a physical address to report to the BBB I was asked why and told they could not provide me with that information. That right there screams scam. Please do not use this business.

I ordered 160.00 memorial service flowers for my dear friend who passed away. I received order confirmation, and the charge. When I called on day of delivery to get confirmation they had been delivered, I was informed that my order had been canceled. I received NO email cancellation of order. I received NO phone call of cancellation. Now 1 hour before service I have no way to send anything. Per flowers by nora, they stated they tried to call the deceased person to advise order had been canceled. REALLY! I DO NOT RECOMMEND THIS BUSINESS. RUN!!! F- SHOULD BE THEIR RATING! NOT 1 STAR!!!