Flowersbynora Reviews 472

I received an email the day that delivery was to be made to a relative in hospital that the florist failed to deliver the floral arrangement. No explanation. This business should be shut down.

I ordered flowers for my fathers funeral to arrive and there be NO flowers there for us or him at all.... Not only did I pay for the flowers and get to my fathers funeral and find none, but these people didn't even have enough integrity to give me a manager to speak to just a simple supply issues answer with no compassion for their lack of decency. They didn't even bother to call and let me know there would be no flowers.

Terrible service. Flowers not delivered as promised. When date for delivery passed, I called five times to cancel order. Always talked to different person. They always said they had to talk to their driver. Such a scam and a waste of time. I have to get my credit card company to dispute a cost of 161.00 for flowers not delivered. Terrible business.

I ordered a bouquet of flowers to be sent to my mother in law. I got a confirmation email and then an hour later received an email stating my order had been canceled due to supply issues. Instead of calling me to explain or offering me something else they just completely canceled my order and they had my phone number.

What a shameful company! Not to be trusted

Same issues as previous reviews.My order was canceled. I hope they return my money.

DO NOT USE THIS COMPANY. I ordered a bouquet for my aunt - I was delighted to find a florist in the same town with free same day delivery. Communication regarding delivery was not specific about delivery time or if the flowers were given to someone directly. My aunt sent a photo - not what I ordered and extremely droopy. Company did issue a partial refund but SHAME ON ME for not reading reviews. I think this is a business front cover up for something…

They said they could deliver the day I ordered, they didn't, they said they could deliver the next day, they sent a message that they could not deliver and would credit my account . . . .in 3-5 days!!!!!!!!!!! Beware, I am going to notify my credit card immediately of the scam.

Absolutely terrible. If they had a no star option I would give them that. I will be disputing the charge to my card to get my money completely returned. Looks like a 2 year old put the bouquet together.

Zero stars. I have never experienced such a heartless lack of professionalism. I spent 20 minutes on the phone Friday afternoon placing a sympathy order for a funeral I could not attend. This morning, the day of the service, I discovered an email—sent to my work address on a Saturday—stating they canceled the order due to "supply issues."
They had my phone number. Instead of calling to offer a substitution so I could still honor my loved one, they sent a quiet email knowing I wouldn’t see it until it was too late. This feels like a cowardly attempt to avoid accountability for their inventory mistake. When I called for a resolution, I was told to "call another shop."
To treat a grieving customer with such cold indifference is disgusting. Do not trust them with your important moments; they lack the basic ethics required for this industry.

I like many others would have given them a zero if I could. Called today to change delivery location for tomorrow's delivery and was told my order had been cancelled because of supply chain issues which seems to be a popular response. Would not let me speak to a supervisor. Said they had emailed me. They did not. Said I would refunded, we'll see based on other reviews. Learned my lesson here. When someone tells you they are local to Key West, ask for the address.

Placed an online order for Altoona, PA assuming it was a real florist in Altoona for delivery. Needless to say, I believe I was scammed like a lot others by Flowers by Nora. I would rate this scam company a 0 if I could. I ordered flower arrangement for Valentine’s Day to be delivered on 2/11/2026 as a surprise. Needless to say the delivery was never made and when I called at the end of the day the foreign speaking lady stated my flowers were out for delivery; however, the business they were delivering to was closed. Reconnected the florist and lady wanted to make delivery tomorrow or Monday the 16th. She called back later and advised I would be receiving a refund as a result of the canceled order. Still waiting on my refund and nothing still posted on my credit card. Stay away from Flowers by Nora

***BUYERS BEWARE ***⭐️ 1 Star – Extremely Disappointed

Flowers by Nora failed to deliver my daughter-in-law’s birthday flowers as promised. Their website clearly stated that if the order was placed before 2:00 PM, it would be delivered the same day. I placed the order within that timeframe.

They later claimed the order was delivered, but my daughter-in-law never received anything. Nothing was left, no call, no photo, no proof of delivery.

When I contacted customer service, I was told they would “investigate” and respond within 24–48 hours , which is unacceptable when the delivery never occurred and the birthday had already passed.

They also advertised themselves as a local florist, which influenced my decision to order. After this experience, it’s clear they are not local, which feels misleading.

On top of that, there was a hidden service fee that was never clearly disclosed before checkout.

Afterward, I reviewed BBB complaints and found multiple reports describing the same issues , undelivered orders, misleading guarantees, and poor customer service.

This was meant to be a special birthday gift, and Flowers by Nora completely dropped the ball. I would not recommend them.

Order flowers for my sister who lives in Vero Bach, Fla, the $123.84 arrangement was to have two flower in a basket arrangement, I paid extra for the orchards that were not in the arrangement, call twice no help or assistance, they said they would do noting about this, unless I took a picture of what they sent, I live in Atlanta, my sister is not in a medical condition to take flower pictures, I would not recommend ever using this florest. AS Feb 11,2026

Top right hand corner it clearly states "Receive Free Same-Day Express Delivery". I order early the day of, get an email close to 3pm that they no longer offer same day delivery. Thanks for the late notice, too late now to actually find someone who does deliver same day. False advertisement and no opportunity to fix the issue.

Total criminals. This is not a real company just criminals that take your money and then cancel your order. They should be in jail.

I wish I didn’t have to give them one star! I ordered flowers, a balloon and chocolate for my best friends birthday, they didnt even attempt delivery! I’m so disappointed that she didn’t receive the only gift i tried to send! This company is a SCAM! Now, I have to wait 3 to 5 business days for a refund!

Total joke!!!!! Flowers didn’t get delivered as they said next day didn’t have any….what????
They are networkers back east probably working remote , that look for flowers in the area. Total scam!!!!

Do Not Order From These People!!!

Ordered flowers to be delivered on 02-03-26.
Called on 02-04-26. Flowers weren't delivered. "Supply chain problems." They said they're local, but they're not.
I wish I had checked Trustpilot first!!!

Wow, so wished I would have this website sooner. HORRIBLE, AWFUL, DYING FLOWERS!