FranklyFlooring&Furniture Reviews 

Really simple purchase. No issues at all. Very happy with the product and service.

Easy to use service with great communication from the start

After lots of research, they proved to be the cheapest for what I was looking for. Great website, easy to order and fast delivery. Would def use again

Service and response was generally very good and they promptly provided a refund when the order was out of stock. This encouraged me to place a further order. Communication was very good

Bit of a mixed review. I had an issue where I had three rooms in my house fitted with Hickory Pepercorn LVT. The floor colour of the Hickory Peppercorn LVT had been changed slightly by Kardean and when I asked about returning or exchanging the floor was told there’s a 30% restocking fee. Spoke to Kardean who were not interested and Frankley were not interested either stating there’s Kardeans policy. One room cost approximately £1450 so 30% to take a floor back is really excessive.

I Would recommend this company, great prices, and the staff very helpful.
Good selection of flooring and fast delivery times.
Keeps you updated regarding your order.

Beautiful flooring quick efficient delivery + driver exceptional A*

Absolutely amazing.
Price is always a consideration when making a large purchase and at the time these guys were cheapest by quite a margin.
I was skeptical as there were not so many reviews although they were positive.
I took the plunge and bought the Karndean flooring and then hoped for the best.
I needn't of worried they were superb, I was kept well informed via email, a courier contacted me within 48hrs and my flooring was delivered to Cornwall very well packaged and in perfect condition.
I will definitely return to Frankly Flooring in the future.
Thank you.

Great price, easy ordering and good communication from Simon with delivery made on the date indicated.

Tyler was very knowledgeable, quick to respond and very helpful- would absolutely recommend!

Great product, came on time, unfortunately the carrier was not good and did not communicate properly as they said they would, but that was not franklyflooring fault. Great price and service from yourselves 👍

Easy to deal with with fast efficient service and carpet looks great

Ordered Karndean and it’s fair to say that the prices out there are hugely variable and I was a little concerned about using on online only retailer. Did all of the checks I could and decided to place the order and from there have never looked back. Greats comms from Tyler acknowledging the order right through to delivery. Through no fault of Frankly Flooring a little bit of damage to one of the adhesives from the haulier ….. no problem for Tyler, responded immediately and we resolved. 1st experience and would highly recommend.

Competitive price and slick delivery, why go anywhere else?

Good price and delivered when the sales lad said so no problems
Not fitted yet so cant comment on product also delivery driver refused to take large wooden pallet back with him so stuck with that now😳

Good price and delivery was as scheduled. The Karndean flooring looks amazing. Tyler was very helpful with ideas for the extra boxes of flooring and the return process was very smooth. Will definitely buy from these guys again.

From me ordering the wrong product code online through to the correct product then not being in stock for 5 weeks from the producer , Tyler replied promptly and efficiently to my queries by email and phone . Great customer service and competitive prices of goods .

Advertised Karndean flooring in stock and at a good price.
Ordering and delivery straightforward and updated with delivery day on request.

Cannot believe how good this turned out.
Ordered 30m2 of saxony carpet on Thursday.
Delivered free to my door next day.
Great quality carpet at a fabulous price.
WELL DONE FRANKLY FLOORING!!

I recently purchased Karndean from Frankly flooring and couldn’t be happier with my experience! The quality of the flooring is outstanding and exactly as described. Delivery was fast, and the customer service was exceptional. The team kept me updated every step of the way. I would highly recommend this company for anyone looking for high-quality flooring.