I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Toon meer
Bedrijf heeft geantwoord
Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the... Toon meer
Bedrijf heeft geantwoord
Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Geschreven door het bedrijf
Contactgegevens
2 Ponds Edge Dr, 19317, Chadds Ford, Verenigde Staten
- (844) 326-3442
- support@freerateupdate,com
- freerateupdate.com
4,3
Uitstekend
754 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Underwriting is a nightmare
Multiple requests for more docs, requirements changed, didnt seem to care about the customer experience. Worst home financing I ever had!
10 februari 2023
Super great to work with but...
Super great to work with but.... within 1 months, 1 they sold my mortgage back to the same nightmare or a mortgage company we had gotten away from..... I did not spent all the time and money to switch companies just to go back..... not happy at all! Ask questions BEFORE you take the plunge.
10 februari 2023
thanks for all your hard work Jason H.
26 januari 2023
Scott Park was thorough and easy going
Scott Park was thorough and easy going. He personalized my experience and made it all very easy to comprehend.
17 januari 2023
Professionalism
The loan process was handled professionally by the Loan specialists Lori.She was very knowledgeable through out the whole process and I was so grateful that it was easy and quick.She made it easy for me.
9 januari 2023
Romina walked me thru the whole process…
Romina walked me thru the whole process explaining
Everything so that I could understand.
27 december 2022
Very knowledgeable personnel Bruce was…
Very knowledgeable personnel Bruce was very kind respectful without without pressuring you.
19 december 2022
Great service!
29 november 2022
Up front with explaining every detail
I felt comfortable dealing with Chelsea she walked me through each process and explained everything in detail
8 november 2022
Nate was an amazing communicator and…
Nate was an amazing communicator and was very patient and thorough. He was also personable which is always nice. My husband and I both appreciate his help in the area of refinancing our home.
26 oktober 2022
Loan Depot People Focus
Loan Depot was seamless, professional, and responsible. Team left you with the supporting sense that they really have the customers back not only for this transaction but also for subsequent transactions.
22 september 2022
Excellent experience working with Brandon!
Excellent experience working with Brandon! He was very attentive to my need, organized, detailed, friendly, diligent, and very responsive! The process was quick and stressful-free! I would work with them again and highly recommend them!
20 september 2022
This company is terrible the loan…
This company is terrible the loan officer lied to us through the entire experience, He did not communicate with us and would not return are calls.
8 september 2022
Amazing people to work with!!!!
Absolutely amazing and thoughtful people. I am new to this and they took so much time to help me out. The whole process has been outstanding.
16 september 2022
Great customer care
Great customer care, and very knowledgeable. Talked us through all our options getting us the best deal available.
6 september 2022
I highly recommend…
They were extremely helpful and guided me through the process painlessly. They answered all my questions and explained everything in laymen's terms.
29 augustus 2022
Our experience has been positive
Our experience has been positive and easy, encouraging and a pleasure to work with Leo and his team.
26 augustus 2022
Brandon Hensley was the Rep…
Brandon Hensley was the Rep I talked with. He was most personable and made me feel very comfortable. He was very knowledgeable and direct. I look forward to working with him in the near future to finish my loan in October.
25 augustus 2022
Excellent service, I was in customer service for 40 years. Chris was excellent in explaining the loan process. Always returned calls or emails in a timely manner. Very happy with his experience.
Service was. Excellent very refreshing to speak to someone that knows their job. Always returned calls in a timely manner. Explaining the loan process.
17 augustus 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.