Freja Bone Broth Reviews 

258
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Love this brand and their product! I use the chocolate and vanilla collagen protein powder. It makes for a delicious smoothie with milk! Used it throughout my pregnancy and now in my postpartum jour... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Having used the bone broth cartons for a few years, I decided to try their new matcha flavoured collagen protein blend powder. What a mistake. No taste testing can have been done when developi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Freja Rich Chicken Bone Broth… easy to order, carefully packaged and used for the first time in my brocoli and stilton soup. Wow… brought a whole new depth to the flavours:)

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Evie was super helpful with a recent query I had regarding my order- really quick response, great service and easy to deal with.


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4,3

Uitstekend

TrustScore 4.5 uit 5

258 reviews

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4,3

Alle reviews

(258)

129 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent Product

The product is excellent. Unfortunately, I had to defer my present order to August and Freja did this promptly with no hassle or quibbles. I look forward to my next order.

2 juni 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Lucy,

Thanks for the lovely review! So pleased we could help you quickly 😊

Evie,
Team Freja

Beoordeeld met 4 van de 5 sterren

Customer service

The products are a great way to get protein and nutrients in an easy way. I’ve used the cartons and now tried the powder which I find easier to keep in storage. My next product to try is the concentrate. The customer service is excellent if you ask a question. Very focused on valuing customers.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Janice,

Thank you for your kind feedback on our products and customer service! We hope you'll love the new Concentrate too 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Freja Foods is an ethical and kind…

Freja Foods is an ethical and kind company. The coupon I had, was expired and yet, they still gave me the discount which as an elderly pensioner, i am immensely grateful for and definirely will contiinue ordering these wonderful products.

19 mei 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

HI Diana,

Thank you for your lovely review! So pleased you're enjoying our products and had a positive experience with our customer service 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great product

24 april 2026
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Antwoord van Freja Bone Broth

Hi Nubia,

Thanks for the 5 stars! We appreciate your support 😊

Evie,
Team Freja

Beoordeeld met 2 van de 5 sterren

The taste is much too strong for smoothies

The bone broth is okay although I feel like it leaves a bitter aftertaste. But if the benefits are so good, then that’s a trade off I’d take. BUT I also bought the vanilla collagen and protein shake to mix in with my smoothies and it’s undrinkable. It’s smells like chicken so strongly, and the taste is also very strong and bitter— there is no way you could “mix with milk or water” per the instructions and enjoy. Who enjoys drinking vanilla-chicken flavoured smoothies?! I tried putting only one tablespoon and I had to pinch my nose before drinking. I added loads of fruit and thought that would mask the taste but you can still taste the chicken broth. It’s horrendous, and at £25 for 300g I can’t believe this is selling. Great idea but please can you work on the taste.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi there,

Thank you for your feedback. We’re really sorry to hear the Vanilla Shake wasn’t enjoyable for you.

Because our shakes are made with real bone broth and no artificial flavourings, there is naturally a more savoury note than you’d get in a typical protein shake. That said, it absolutely shouldn’t feel unpleasant or difficult to drink, and we completely understand your disappointment from what you’ve described.

Your comments on the flavour and aftertaste are genuinely helpful and will be shared with our product team as we continue improving the range.

Thank you again for taking the time to share your experience.

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Daily essential

Have a monthly delivery of bone broth.Having a husband who has eating issues post mouth cancer surgery,adding bone broth to his routine improves his nutrition and is always a welcome drink for someone who now finds eating a very unsatisfying experience.

24 april 2026
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Antwoord van Freja Bone Broth

Hi Maggie,

Thank you so much for sharing this. It’s so moving to hear that our broth is helping your husband navigate such a difficult recovery.

We'll make sure those monthly deliveries keep coming right on time 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Worth the money

Products are great, customer services were fab with any questions I had. I love the subscription service, and getting the email to let me know it's due soon so I can amend if needed.

25 maart 2026
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Antwoord van Freja Bone Broth

Hi Charlie,

Thanks for your lovely review! So pleased you're enjoying our products and customer service experience 💛

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

So delicious and so wholesome

So delicious and so wholesome. Love it!!

25 maart 2026
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Antwoord van Freja Bone Broth

Hi Karen!

Thanks for the lovely review - we're so pleased you're enjoying our bone broths 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great customer service & products

The customer service team are wonderfully responsive and endeavour to solve any problem quickly, efficiently and to the customers satisfaction. It feels like stepping back in time when customers come first.
I very much appreciate this company and their goods, and now their ethos.
Thank you.

4 april 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi there,

Thank you so much for the lovely review! We're so pleased we could solve your problem quickly for you, and that you're enjoying our products 💛

Evie,
Team Freja

Beoordeeld met 3 van de 5 sterren

Was so excited to try this and was…

Was so excited to try this and was hoping to drink one every day. However, they are not nice to drink 😞. Will have to try them with cooking but that means it won't be an every day thing. Shame!

21 maart 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Louise,

Thanks for giving it a try and for your honest feedback. We’re sorry it didn’t hit the mark as a daily drink for you.

Using it in cooking is a great way to boost your collagen, protein, and amino acid intake, so we’re glad you’re giving that a go.

We appreciate you sharing your thoughts with us 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

I live alone and direct a busy company

I live alone and direct a busy company, so quite often time is short, I have little time to cook, however I do tend to eat proper food- ready meals never!
I find the Freja broths great as additions to my quickly prepared meals. I like the taste, both as a drink and as convenient additions to fresh food. To those that use the Yuka App you will find that Frejafoods come up as top class for the provision of the stuff to use in your diet. I also find the customer service to be efficient and also top class. Highly recommended.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Haydn,

Thanks for the lovely review!

It means a lot to hear how well Freja fits into your routine, especially when time is tight but quality still matters.

We’re so pleased you’re enjoying both the taste and the versatility. Whether it’s a quick meal addition or something to sip, that’s exactly how we hope it’s used.

And thank you as well for your kind words on our customer service ☺️

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Amazing bone broth

The broth product range from Freja is delicious and worth the price, the customer service team is is exceptional.

Highly recommended, and thank you

15 maart 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Spencer,

Thanks for your lovely feedback! So pleased you're enjoying our product range 😌

Evie,
Team Freja

Beoordeeld met 3 van de 5 sterren

Order took 10 days to arrive.

Order took 10 days to arrive.
Not a huge issue but I wasn't made aware of the the known delay at the time of placing my order. If I'd known, I could have ordered an alternative elsewhere as I was purchasing when I was under the weather with stomach issues and required this to aid my recovery.
Such a shame as broth is of good quality but in future I will be making my own so I can control when I receive it.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi there,

Thank you for taking the time to leave your review, and I’m really sorry your order took longer than expected to arrive.

We recently went through a warehouse move which unfortunately caused some delays, and we completely understand how frustrating that must have been - especially when you were relying on the broth while feeling unwell.

We should have been in touch at the time to explain the delay and offer a discount code as an apology. If you didn’t receive this, please do reach out to us at hello@frejafoods.com and our team will be happy to sort that for you.

We really appreciate your kind words about the quality of the broth, and we’re sorry the experience around delivery let you down 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great customer service

Having tried the vanilla protein shakes I’ve decided to change to the plain shakes as I feel this will give me more variety in how I take them eg in coffee/tea. I also wanted to change my delivery period from 4 weeks to 3 weeks as I was running out before 4 weeks. A quick email sent to Freja resulted in a change of flavour and delivery time within 24hours. Really flexible and reliable service that has helped in my decision to return to Freja

10 maart 2026
Review zonder uitnodiging
Logo Freja Bone Broth

Antwoord van Freja Bone Broth

Hi there,

Thank you for the amazing review! I'm so pleased I could help with your subscription quickly.

Thanks for returning to Freja 💛

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

I had an issue with my discount code

I had an issue with my discount code, I popped a note to their customer service on Sunday afternoon and had a reply the same evening with a personalised code which worked. We love Freja’s liquid and dried bone broths for soups and stews, great depth of flavour and goodness.

8 maart 2026
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Niall,

Thanks so much for your kind review! Glad I could help you and that you're enjoying our product range 😊

Evie,
Team Freja

Beoordeeld met 1 van de 5 sterren

Order #229291 - total and utter let down.

Order #229291

What a shame. The bone broth is lovely and after trying it from a supermarket, I went and spent £40 on a big, half price order on the 25th February. It's now the 8th March and the order still hasn't arrived. The large family meal, where I was going to use a few cartons of the broth to make a huge chicken, butter bean and leek stew has come and gone. I have sent a good number of emails to the only apparent email address they have (hello@frejafoods) and also messaged via their Instagram page, but I have had absolutely no response.

The post order email did state, "Due to exceptionally high demand, some orders may take up to 5 days to arrive." - but we are now on 11 days, so clearly this is false promises; even the worst case scenario of 5 days is way, way off reality.

I'm not sure what's worse; not receiving the £40 bundle, or being completely ignored.

What a let down. Still no sign of the order.

8 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly and efficient service

Friendly and efficient service . Wonderful product .

22 februari 2026
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Antwoord van Freja Bone Broth

Hi Yvonne,

Thank you for the lovely review! So pleased you're enjoying the bone broths 😊

Evie,
Team Freja

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