I have been buying Freja products for a while I enjoy their bone broth and use the instant sachets when away from home I find them nourishing easy and full of goodness and comforting recently I... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Love this brand and their product! I use the chocolate and vanilla collagen protein powder. It makes for a delicious smoothie with milk! Used it throughout my pregnancy and now in my postpartum jour... Toon meer
Bedrijf heeft geantwoord
Having used the bone broth cartons for a few years, I decided to try their new matcha flavoured collagen protein blend powder. What a mistake. No taste testing can have been done when developi... Toon meer
Bedrijf heeft geantwoord
Freja Rich Chicken Bone Broth… easy to order, carefully packaged and used for the first time in my brocoli and stilton soup. Wow… brought a whole new depth to the flavours:)
Bedrijf heeft geantwoord
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 73% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
What a fantastic company
What a fantastic company. I have been using there products for a few months now and I find that there beef bone broth helps my gut issues immensely. I have diverticulitis and attacks have been dramatic reduced . Thank you Freja .

Antwoord van Freja Bone Broth
Excellent customer service when I had…
Excellent customer service when I had an issue with an order.

Antwoord van Freja Bone Broth
Very disspointed
Very disspointed. I bought the small sachets in Ocado. The chicken broth has a metallic taste in it, that I cant explain. Otherwise I can taste the chicken aswell and that should have been it to make it tasty.
I'll stick to Gallina blanca broth

Antwoord van Freja Bone Broth
Absolutely love this company!
Absolutely love this company!! I had a little issue with a product and the customer service went above and beyond and made the process effortless. I buy frequently from Freja and will happily recommend to anyone who will listen ⭐️ ⭐️⭐️⭐️⭐️

Antwoord van Freja Bone Broth
Really disappointed with the new recipe - Unflavoured protein/collagen powder
I’ve been using the Freja collagen/protein powder for over a year and loved it in my coffee. It didn’t affect the coffee in any adverse way and had a really positive impact on my skin and joints. They have recently changed the formula and I’m considering stopping taking it altogether because it is so bad. It doesn’t mix with my coffee and leaves horrible big lumps even with a frother. It’s also far too sweet. Please return to your original recipe!

Antwoord van Freja Bone Broth
Great customer service
Really great customer service, my address needed amending. I sent an email and it was done straight away. Very fast response and cheerful!

Antwoord van Freja Bone Broth
Great tasting product
Freja have great tasting bone broth products that deliver good nutritional quality. I love the beef , which in my opinion is the best flavour, and often use it in my hot chocolate drinks !
Customer service is great too the only thing is, for the price, I wish a pack would last me the whole month . Other than that, I find the products really enjoyable😍

Antwoord van Freja Bone Broth
Fantastic Customer Service!!!
I have recently been in touch with Customer Services which was due to no fault of their own! I have been blown away with how much they value their customers and how hard they worked to make sure that I was happy! Bone broth is also amazing!!!

Antwoord van Freja Bone Broth
I love all of their products and their…
I love all of their products and their customer service is amazing!

Antwoord van Freja Bone Broth
Great customer service
Unfortunately I wasn't able to continue consuming the Broths due to an allergic. But the products are very good and tasty. Their customer service is very efficient and as soon as I found out about my allergic provided me with information and issued the refund in less than 24 hrs. I recommended to a friend and she is loving it.

Antwoord van Freja Bone Broth
Unflavoured shake has changed
I was so happy to have found a clean, simple, high protein, low sugar powder to add to hot drinks the unflavoured bone broth shake was perfect… very neutral plus it blended so beautifully. Recently re-ordered and found the product has been changed so now has significantly lower protein and loads of sugar. I have to keep my protein high and carbs low, and the new formulation does not fit with this so I will have to find an alternative product which I am honestly gutted about. Please bring back the old version, I know I’m not alone in this! So disappointed!

Antwoord van Freja Bone Broth
Overhyped, overpriced, bland and quite tasteless - description on pack is misleading, and contradicts what you said by way of your initial response
There's been a great deal of press and adverts about Freya's various bone-broth products, and I always like to try out anything that generally is highly regarded, as well as is supposed to have beneficial health properties as well.
I've see many opportunities to commit online to a purchase from this well-respected Norwegian company, but I'm not paying around £40 or so to try a selection of items, if I ultimately don't like them.
A limited range is, however, available in Tesco, so, when I was last in our local store, I bought two 500ml cartons of their Beef, and Chicken Broths respectively, which set me back around £10 with a Clubcard, I recall.
However, the packet suggested that, drinking it as a plain cup-a-soup, 500ml would make 3 cups, pushing it, or more generously 2 'Bachelors' soup-mugs I've had for years.
I proceeded to warm up a cup-full I'd poured from the Chicken Broth, and which I'd just opened, so it was well within its sell-by date, and perfectly fresh.
I sat back to enjoy what I was expecting to find was a delicious and tasty chicken clear soup, even if I did expect the colour of the liquid to look more like chicken - i.e. yellower in colour - than what was actually in the cup, and which had more of a 'beefy' shade (yes, I did check which one I'd opened!)
Talk about anti-climax and immense disappointment! I normally have no issues with taste, but, if I were to shut my eyes, I would honestly not know what I was drinking. It was virtually like hot water, with no specific taste whatsoever. If it did have a flavour when it set out from Norway, it felt like someone had spiked the carton by diluting it at least 10 times, so it tasted more like the water under the tap, when I've rinsed out a cup of packet soup - at least 4 in a pack, for at least half the price!
I think I would have better enjoyed a chicken bouillon cube for a fraction of the money, which could be found on an adjacent display-shelf in the store!
Hence my 1-star review and review title, I'm afraid!
REPLY from FREYAFOODS
--------------------------------------------------------
I have now had a response from Freya Foods, the main gist of which is:
"We understand your reaction - our Classic Bone Broths are quite subtle, made for gentle nourishment rather than a bold soup-style flavour. A pinch of sea salt or herbs can really help bring out the depth."
I have tried a second cup, where I have added a number of my own complementary flavouring and spices, as recommended.
Admittedly I can now detect 'some' flavour, but it is ONLY that of the various herbs and salt. However, I still tasted nothing to suggest that I was drinking Freja BONE BROTH Chicken.
If I copy what is written on the packed, it says:
'Nourish yourself with our award-winning Chicken Bone Broth, made with high quality ingredients for a natural and delicious broth that's brimming with flavour and nutrition'.
Now, if I take this literally, there should be NO need to add extra the sea salt or herbs, given that it's 'brimming with flavour and nutrition' already!
You can't write 'brimming', but then acknowledge that it still needs additional flavouring from two or so external source - and then charge some £5 for just over 2 cup-fulls!
I really think this is worth me running all this past the Trade Descriptions (Place of Production( (Making) Order 1988, for an opinion on the validity of what it says on the packaging, when contrasted and compared with what you said in your initial response below. I shall attend to this shortly

Antwoord van Freja Bone Broth
Just discovered Freja foods.
Just discovered Freja foods.
Chicken bone broth and the beef bone broth instant have been a godsend for work breaks.
Fill you up and are helping me to lose weight.
I am now being able to achieve 16 hr + fasting.
Bonus is feeling Great.

Antwoord van Freja Bone Broth
I love these products
I love these products. I had a glitch with my subscription and this was sorted within a blink of the eye !!!
I definitely recommend this thoughtful organisation.

Antwoord van Freja Bone Broth
Have just ordered from here for the…
Have just ordered from here for the first time, I ordered the starter bundle. Beautiful packaging and delivered so quickly. Love the free mug too! Have just tried the beef bone broth, very nice and full of flavour, the smell woke our dog up so shes had a little of it too over her dog food and licked the bowl clean! Lovely to purchase from passionate people who care. Website was easy to use and great prices. Really looking forward to seeing some health benefits over time. Thank you, highly recommended website.

Antwoord van Freja Bone Broth
I was drawn to Freja because of the…quality of their produce.
I was drawn to Freja because of the Nordic attitude towards producing food. Their normal food products are a quality that we would most often label organic. This is so important to me as with so many other customers as I have a very serious auto immune disease. So what I ingest matters. Now I need to praise their customer service. It is outstanding. They clearly value their customers and the importance of serving the customer as well as providing a top quality product matters to them….a lot. So yay to Freja for forcing on both the product and the customer.

Antwoord van Freja Bone Broth
I loved their unflavoured bone broth…
I loved their unflavoured bone broth shake, until I’ve found that recently, when I went to purchase more that they’ve changed the recipe! Why change something that doesn’t need to be changed because now, with the added coconut sugar, it isn’t neutral anymore! And with considerably less collagen & protein. If it ain’t broke, don’t fix it! Please change it back!
**in response to Freja’s reply, I did try what was recommended & it was terrible, not the same at all, didn’t mix as well as the original bone broth shake & so, they gave me a refund.
Thanks ☺️**

Antwoord van Freja Bone Broth
Easy to order and received quickly the…
Easy to order and received quickly the mugs are great 👍.

Antwoord van Freja Bone Broth
Absolutely love their bone broths
Absolutely love their bone broths. Good ingredients, no nasties. Also, their customer service is excellent. Very happy customer

Antwoord van Freja Bone Broth
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







