Freja Bone Broth Reviews 

259
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

I have been buying Freja products for a while I enjoy their bone broth and use the instant sachets when away from home I find them nourishing easy and full of goodness and comforting recently I... Toon meer

Beoordeeld met 5 van de 5 sterren

Love this brand and their product! I use the chocolate and vanilla collagen protein powder. It makes for a delicious smoothie with milk! Used it throughout my pregnancy and now in my postpartum jour... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Having used the bone broth cartons for a few years, I decided to try their new matcha flavoured collagen protein blend powder. What a mistake. No taste testing can have been done when developi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Freja Rich Chicken Bone Broth… easy to order, carefully packaged and used for the first time in my brocoli and stilton soup. Wow… brought a whole new depth to the flavours:)

Bedrijf heeft geantwoord


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

259 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(259)

129 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent customer service…

If broth is as good as company service they fully deserve their ratings! I had to change delivery address after ordering for my daughter and even though it was already en route they arranged the change with carrier.

31 juli 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Katherine,

Thanks for the review! So pleased we could help - I hope your daughter loves the broths 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

This is a great product.

This is a great product.
The quality is superb at a reasonable price and the customer service is excellent. We are in our 70s and add bone broth for health to just about anything! Tastes delicious and doing us good.

29 juli 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Deborah,

Thanks for the lovely review! So pleased our products are helping you feel healthy and happy 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Wonderful products and really good…

Wonderful products and really good customer service. Would have taken a star off due to having a small problem with a subscription once, but the customer service was so good I felt that they earned it back.

24 juli 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Max,

Thanks for your great review - glad we could turn things around for you 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Freja’s customer service

Freja’s customer service, especially from Evie, has been fantastic. She’s an absolute credit to the team. Thank you so much for your help, Evie!

I love having a cup of bone broth in the morning with my breakfast—it’s warm, comforting, and a great way to start the day.

15 juli 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi there,

Thank you very much for leaving a review! We’ll be sure to pass this on to Evie 😊

We’re so glad to hear you’re enjoying your morning broth ritual!

Thanks again!
Team Freja

Beoordeeld met 5 van de 5 sterren

Best decision i made

I'm a healthy conscious eater, I make my own bone broth, run & do reformer pilates. Adding the Freja smoothie to my morning routine has made the BIGGEST difference to my gut health and over all wellbeing. It has been the most significant and successful addition / change i've made. I love it, LOVE the taste and genuinely miss it when I don't have it. Don't hesitate, sign up to a subscription and get gulping. You wont regret it!!!

10 juli 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Lucy,

Thanks so much for your lovely review. We’re so glad the shake has found its place in your morning routine.

It means a lot to hear it's become such a positive part of your day, and has made a huge difference to your gut health and overall wellbeing. Thanks again for sharing and for being part of the Freja community.

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

I love it

i love this bone broth powder....its an easy delicious way get collagen,,,very good in coffee or other milky drinks. and very pure and natural.

4 juli 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Kiara,

Thanks for much for your review - we really appreciate the support. So pleased you're enjoying the powder 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Not only are the products fabulous

Not only are the products fabulous, the customer service is superb too.

I've been using the Bone Broth for over a year. In the run up to major surgery and recovery. It is essential for the assistance of collagen and soft tissue healing.

And, I use the chocolate protein shake on a daily basis to kick start my day with a good protein hit.

As someone who is lactose intolerant, I've searched for years for a good protein powder and I can hands down say this is the best! Whilst not as high in protein as some of the others, it is by far the tastiest chocolatey heaven! It's not grainy and it's great for my gut too.

1 juli 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Claire,

Thanks so much for your review - it means a lot.

We’re really glad our Bone Broth and Chocolate Shake have been a helpful part of your routine, especially around your surgery and recovery. So pleased you've found a dairy free protein powder that's gentle on your gut 😊

Thanks again!

Evie,
Team Freja

Beoordeeld met 2 van de 5 sterren

Did not enjoy product

Did not enjoy product

24 juni 2025
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Antwoord van Freja Bone Broth

Hi there,

I am sorry to hear you did not enjoy the product you tried. If you ever need help trying a different product, please reach out to our customer service team!

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great company

Fast and efficient ordering and delivery.

Very pleasant taste and easy to mix protein shake.

24 juni 2025
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Antwoord van Freja Bone Broth

Hi Michael,

Thank you for the lovely review 😌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Freja has become a staple in my…

Freja has become a staple in my household, I introduce my boyfriend, mother, and friend to it. It’s natural ingredients have helped me live a healthy lifestyle as someone who previously struggled with gut issues I can’t express how refreshing it is to have something delicious helpful and useful that won’t upset my stomach. Their customer service is friendly helpful and answers very professional and quickly. A special thanks to Evie who helped me out with my subscription.

30 juni 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Ellen,

Thank you so much for sharing this - it means a lot!

We're thrilled to hear Freja has become a part of your routine, and that it's helping you feel your best without upsetting your gut 🙌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Brilliant product and fadt delivery

Brilliant product and fadt delivery. I am very happy and will purchase again very soon!

23 juni 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Lisa,

Thank you very much for the review! We're so pleased you're enjoying the products 😊

Evie,
Team Freja

Beoordeeld met 1 van de 5 sterren

Problems with delivery

Problems with delivery
Every time I order from this company I have to chase them to find out where my item is . They say they have depatvjed but that haven’t .
I like the products but it’s so much hassle when you don’t have time
Really annoying!

25 juni 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Emma,

Thanks for your feedback, and I’m really sorry for the delivery issues. I’ve replied to your email and arranged a replacement for you.

We know how frustrating courier delays can be and are actively reviewing our processes to improve this. Appreciate your patience and glad to hear you’re enjoying the products.

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Fast response

When I saw there was no phone no. I thought no, not another email and expected slow reply…I was wrong came back really fast and very helpful.
Didn’t realise they did other products as I got my broth from Waitrose, so looking at other reviews on here going to check out the protein powders and shakes.
Feeling optimistic.

20 juni 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Angela,

Thanks so much for the review!
We really appreciate you taking the time to leave a review. Hope you find something new to enjoy 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Great product

25 mei 2025
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Antwoord van Freja Bone Broth

Hi Tatjana,

Thanks for the review! We appreciate the support 😌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Exceeded my expectations!

Exceeded my expectations! Customer service is the best I've experienced in a while. I had a special request that was fulfilled easily. Delivery was quick too which I wasn't expecting at all. The quality of the products are top notch. I ordered the Bone Broth Starter Bundle, the mug and tea towel are gorgeous, excellent quality and look amazing in my kitchen. The little 'fun suggestion' (recipe) book is great, I will definitely be trying these and tweaking to my dietary preference.
100% recommend!
THANK YOU FREJA!

3 juni 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Donna,

Thank you so much for your kind words! We’re really glad the Bone Broth Starter Bundle (and the extras!) hit the mark. We hope the recipe booklet offers some helpful ideas to make the most of it, in whatever way suits your routine.

Thanks again for letting Freja be part of your kitchen 😌

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Excellent product and customer service

I initially received the incorrect product but this was very quickly dealt with and resolved by Evie at Customer Services who was most helpful and arranged for the correct item to be shipped to me by express delivery and told me to keep the incorrect product as a goodwill gesture.

Very impressed with the service I received and the products are excellent quality too and so easy and versatile to use.

13 mei 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi Susan,

Thanks so much for taking the time to leave a review! We're really glad we could help, and it's great to hear you're enjoying the products 😊

Evie,
Team Freja

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website
Fabulous product excellent in stews and soups and goes towards making "proper' gravy

24 april 2025
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Antwoord van Freja Bone Broth

Hi Nicola,

Thanks for your lovely review! We truly appreciate the support 😌

Evie
Team Freja

Beoordeeld met 1 van de 5 sterren

Avoid this company Non existent customer service

Non existent customer service. No way of contacting them except by email. Deliberately vague. Have had issues with most orders. Promises delivery but doesn't. Have cancelled my subscription and have instead ordered from Hunter Gatherer who have a much better reputation and premium products.

24 april 2025
Review zonder uitnodiging
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Antwoord van Freja Bone Broth

Hi there,

We're really sorry to hear about your experience. We respond to every email, so if we’ve missed you, please don’t hesitate to reach out again at hello@frejafoods.com. It’s also worth checking your spam or junk folder in case our reply ended up there. We'd appreciate the chance to put things right 😊

Evie
Team Freja

Beoordeeld met 5 van de 5 sterren

Best taste ever!

I m not a meat lover but wanted to give bone broth a try after hearing of the health benefits. The shakes are a perfect alternative if you don’t like the idea of meat and boy they taste good! Absolutely yummy! They also seem to make a difference to my skin and my osteoarthritis

25 maart 2025
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Antwoord van Freja Bone Broth

Hi Monica,

Thank you so much for your wonderful review! We're thrilled to hear that you gave bone broth a try and enjoyed the shakes. We hope you continue to experience the benefits! 😊

Evie
Team Freja

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