We put 2 orders for samples in and within a couple of days (each time) we got an email that said they were unavailable. Of course we will not order product without seeing it.
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No samples after three requests and 7 weeks. I did get positive answers from them via email saying they are sending them out, but so far, nothing. They have now refunded my cost and hopefully the samp... Toon meer
Bedrijf heeft geantwoord
I ordered Bianco White Oak flooring and that was delivered with no issues. I subsequently needed to order 3 stair nose pieces. The website had totally inaccurate shipping information and I had to figh... Toon meer
Bedrijf heeft geantwoord
Just had 1200 sq feet of Yukon White Oak flooring installed, and it is even more beautiful than we thought it would be. The variation in tone & grain makes for a lovely natural look, and ties together... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
From the Forest is the leading US based hardwood flooring and Wallplank manufacturer located in the heart of the hardwood forests.
Contactgegevens
Progress Way 9004, 54476, Weston, Verenigde Staten
- fromtheforest.com
2,6
Slecht
154 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service
Excellent customer service. Hanna was very helpful, answered my questions, and sent me quotes. My emails were answered quickly.
15 juni 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a good experience and both product and service aspects of our company were to your satisfaction.
Great customer service
Great customer service. Responsive & willing to work with the customer.
10 juni 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a good experience and both product and service aspects of our company were to your satisfaction.
Very helpful over the phone
Very helpful over the phone. Thanks so much.
3 juni 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a good experience and both product and service aspects of our company were to your satisfaction.
Jessie was very helpful
Jessie was very helpful! She made suggestions based on what I said that I was looking for and I really appreciated that.
27 mei 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for your kind words! Please don't hesitate to reach out if you have any other questions or need anything else.
So far, so good!
Great selection of wood floors with no added formaldehyde. My only complaint is shipping costs are steep for samples, but if one of these is the floor of my dreams, it'll be worth it. Fingers crossed!
19 mei 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a good experience and both product and service aspects of our company were to your satisfaction.
Suburb service
We ordered samples of 3 flooring styles and received them very quickly. It help us to try and decide what we were looking, for since you can not really tell by a photo. We have not decided yet and may order a couple more. Thank you for your quick response.
18 mei 2020
Review zonder uitnodiging
Antwoord van From The Forest
Janet, thank you for the kind review. We have reached out to you to offer further assistance with another sample order. (:
Excellent service
Excellent service. Kerrin was extremely helpful.
15 mei 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a good experience and both product and service aspects of our company were to your satisfaction.
Very friendly
Very friendly, courteous, helpful and prompt service
14 mei 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a good experience and both product and service aspects of our company were to your satisfaction.
Website was easy to navigate
Website was easy to navigate. Looking for quality engineered hickory flooring. Waiting for samples to arrive.
8 mei 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a good experience and both product and service aspects of our company were to your satisfaction.
Jessey was very helpful and responsive!
4 mei 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a good experience and both product and service aspects of our company were to your satisfaction.
I found From The Forest online and…
I found From The Forest online and decided to call with all my questions. I spoke with a very friendly, knowledgeable person by the name of Kerrin. She was able to answer all my questions and didn’t make me feel like I was interrupting her day, like some sales people I have spoken to. It is evident she enjoys her job and cares about helping people. Great, down to earth person to represent your company!
4 mei 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a good experience and both product and service aspects of our company were to your satisfaction.
Very Positive Experience
I recently purchased engineered hardwood flooring from "From The Forest". I purchased it online which was extremely easy to do. I also spoke to Kerrin Kriewaldt with FTF and she was amazing - extremely helpful and knowledgeable. I would highly recommend this company to anyone in the market for new flooring.
9 april 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a good experience and both product and service aspects of our company were to your satisfaction.
Wish all websites were this easy!
7 april 2020
Review zonder uitnodiging
Antwoord van From The Forest
Thank you for the kind words, Mark!
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