FrumziReviews 

251
TrustScore 3 uit 5

2,8

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Beoordeeld met 1 van de 5 sterren

Prelievi infiniti. Puoi scrivere quante volte vuoi alla live chat, ma ti diranno sempre le stesse cose. Non rispettano le tempistiche di prelievi, statene lontani. Non vi permettete nemmeno a rispon... Toon meer

Beoordeeld met 1 van de 5 sterren

You receive the customer's money INSTANTLY Paying out takes week/s, it doesn't make sense. Please, no automated response saying to contact customer service, cause they don't do anything. Just p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Their pricing for English football is what drew me in, and it consistently beats the competition. Betting from my phone while lounging at home works flawlessly without any lag. If you just want a stra... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My focus is entirely on the live casino, and there's always an open spot at the blackjack tables, regardless of the time or day. The streaming quality is crystal clear with zero buffering. Getting my... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

251 reviews

5 sterren
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3 sterren
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Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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2,8

Alle reviews

(251)

106 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Geld Rückforderung

Ey leute die Seite hat keine Lizense,

Ich hab mich bei LEGALIST beworben die seite kann man anklagen habe auch um die 16-17k eingezahlt und konnte nie was gewinnen!!!!! ich warte noch immer auf den Prozess dauert nur 6 Monate.
Geld Rückerstattung ist möglich!!! Nur zur Info lasst euch das nicht gefallen die sind kleine Casino Seiten sie geben keine Bonis her weil sie sich nicht leisten können alle andere Casino Seiten verteilen Cashback, Bonuse, Freespins aber diese Seite nicht!
Ich glaube die Seite ist Pleite gegangen :))))
Also macht schnell bewirbt euch bei Legalist und holt euer Einzahlungen zurück!!!

13 juli 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Sehr geehrter Sergen,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir wissen es sehr zu schätzen, dass Sie uns durch Ihre Bewertung auf Ihre Bedenken aufmerksam gemacht haben.

Falls Sie weitere Unterstützung in Bezug auf Ihre Meldung benötigen, laden wir Sie herzlich ein, sich über den Live-Chat (rund um die Uhr verfügbar) an unseren Support-Service zu wenden und uns alle Details mitzuteilen, die Ihrer Meinung nach für das aufgetretene Problem hilfreich sein könnten, damit wir Ihnen bestmöglich helfen können.

Wir danken Ihnen für Ihre Geduld und Ihr Verständnis und verbleiben mit freundlichen Grüßen.

Das Team von Frumzi.com

Beoordeeld met 5 van de 5 sterren

BEATRICE Operatrice molto EFFICIENTE…

BEATRICE Operatrice molto EFFICIENTE GRAZIE

5 juli 2025
Review zonder uitnodiging
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Antwoord van Frumzi

Gentile cliente,

Grazie mille per la recensione che ci hai inviato. Il nostro casinò apprezza molto il tuo feedback e si impegna a fornire la migliore esperienza possibile ai propri clienti!

Grazie ancora per il tempo che ci hai dedicato e per la stima che ci hai dimostrato!

Cordiali Saluti,

Frumzi.com Team

Beoordeeld met 1 van de 5 sterren

Valuto esperienza slot

Valuto esperienza slot. A dir poco imbarazzante. La perdita è parte del gioco, ma ricaricando a botte di 20€ e giocando su diversi provider non ho mai raggiunto la somma di €50 di saldo. Che dire manipolano bene le loro slot. Da non provare! E aggiungo che non chiudono l’account, dunque molto perocoloso per chi ha un problema con il gioco.

1 juli 2025
Review zonder uitnodiging
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Antwoord van Frumzi

Gentile Federico,

La ringraziamo per aver dedicato del tempo a condividere la sua esperienza. Apprezziamo sinceramente che, tramite la sua recensione, abbia portato alla nostra attenzione le sue preoccupazioni.

Nel caso in cui ritenga di aver bisogno di ulteriore assistenza in merito alla sua segnalazione, la invitiamo gentilmente a contattare il nostro Servizio di Supporto tramite la Live Chat (attiva 24 ore su 24, 7 giorni su 7) e a fornire tutti i dettagli che ritiene possano essere utili per comprendere meglio il problema riscontrato, al fine di poterla assistere nel miglior modo possibile.

La ringraziamo per la sua pazienza e comprensione, e cogliamo l’occasione per porgerle i nostri più cordiali saluti.

Frumzi.com Team

Beoordeeld met 5 van de 5 sterren

Daniele

Daniele, gentile e cortesemente ai mei confronti

25 juni 2025
Review zonder uitnodiging
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Antwoord van Frumzi

Gentile cliente,

Grazie mille per la recensione che ci hai inviato. Il nostro casinò apprezza molto il tuo feedback e si impegna a fornire la migliore esperienza possibile ai propri clienti!

Grazie ancora per il tempo che ci hai dedicato e per la stima che ci hai dimostrato!

Cordiali Saluti,

Frumzi.com Team

Beoordeeld met 1 van de 5 sterren

they stole my money

I had 3 bets on ice hockey I was watching the games and when the games finished they count my bets as lost. And when I told them to check again the said the are lost correctly. I was myself watching the games and I know my bets have won. Cancel Frumzi

20 juni 2025
Review zonder uitnodiging
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Antwoord van Frumzi

Αγαπητέ πελάτη,

Σας ευχαριστούμε που αφιερώσατε χρόνο για να μοιραστείτε τα σχόλιά σας. Εκτιμούμε ιδιαίτερα το γεγονός ότι, μέσω της κριτικής σας, εκφράσατε την απογοήτευσή σας.

Θα θέλαμε να σας ενημερώσουμε ότι για τα αποτελέσματα των αγώνων συνεργαζόμαστε αποκλειστικά με αξιόπιστους και έγκυρους παρόχους δεδομένων. Τα στοιχήματα διευθετούνται με βάση τα επίσημα αποτελέσματα που μας παρέχονται από αυτές τις πηγές. Για περισσότερες πληροφορίες μπορείτε να ανατρέξετε στην παράγραφο 17.6 των Όρων και Προϋποθέσεων που είναι διαθέσιμη στην ιστοσελίδα μας.

Επιπλέον, συμβουλευμένοι τους Όρους και Προϋποθέσεις στο κάτω μέρος της σελίδας, μπορείτε να αποκτήσετε μια πλήρη εικόνα του τρόπου λειτουργίας του καζίνο μας και των διαδικασιών που το διέπουν.

Τέλος, σας υπενθυμίζουμε ότι η Ομάδα Υποστήριξης μας είναι στη διάθεσή σας 24/7 μέσω Live Chat, ή μπορείτε να επικοινωνήσετε μαζί μας μέσω email στη διεύθυνση support@Frumzi.com, ώστε να λάβετε εξατομικευμένη βοήθεια για οποιοδήποτε ζήτημα.

Σας ευχαριστούμε για τη συνεργασία και την κατανόησή σας.

Η ομάδα του Frumzi

Beoordeeld met 1 van de 5 sterren

reçus plus mail avec des bonus rien reçus fuyez surtout avec tout les sites qu'il y a .

bonjour

on m'envoie plein de mail pour des bonus ou des tour gratuit mais rien n'y fait même en contactant le tchat personne ne sait rien fuyer fuyer !!

surtout que des sites correct il y'en a plein

16 juni 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Cher Delphine,

Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous apprécions sincèrement que vous nous ayez fait part de vos préoccupations dans votre avis.

Si vous estimez avoir besoin d'une assistance supplémentaire concernant votre rapport, nous vous invitons à contacter notre service d'assistance via le chat en direct (disponible 24h/24 et 7j/7) et à fournir tous les détails que vous jugez utiles concernant le problème rencontré afin que nous puissions vous aider de la meilleure façon possible.

Nous vous remercions de votre patience et de votre compréhension, et nous vous prions d'agréer nos meilleures salutations.

Frumzi.com Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience

9 juni 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

Frumzi.com Team

Beoordeeld met 5 van de 5 sterren

I bonus ottenuti e la rapidità nelle…

I bonus ottenuti e la rapidità nelle risposte . Gabriele molto efficiente

7 juni 2025
Review zonder uitnodiging
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Antwoord van Frumzi

Gentile cliente,

Grazie mille per la recensione che ci hai inviato. Il nostro casinò apprezza molto il tuo feedback e si impegna a fornire la migliore esperienza possibile ai propri clienti!

Grazie ancora per il tempo che ci hai dedicato e per la stima che ci hai dimostrato!

Cordiali Saluti,

Frumzi.com Team

Beoordeeld met 5 van de 5 sterren

Selene mi ha aiutato nel mio prelievo…

Selene mi ha aiutato nel mio prelievo ottimo

28 mei 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Gentile cliente,

Grazie mille per la recensione che ci hai inviato. Il nostro casinò apprezza molto il tuo feedback e si impegna a fornire la migliore esperienza possibile ai propri clienti!

Grazie ancora per il tempo che ci hai dedicato e per la stima che ci hai dimostrato!

Cordiali Saluti,

Frumzi.com Team

Beoordeeld met 1 van de 5 sterren

Non chiudono l'account

Non fate l'errore di registrarvi, non si può avere il limite di deposito, e se si chiede la chiusura dell'account non viene chiuso e nel frattempo si perde molto, e per chi ha dipendenza del gioco è pericoloso. Perciò non registratevi al gioco fumzi evitatelo.

20 april 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Gentile Matilde,

La ringraziamo per aver dedicato del tempo a condividere la sua esperienza. Apprezziamo sinceramente che, tramite la sua recensione, abbia portato alla nostra attenzione le sue preoccupazioni.

Nel caso in cui ritenga di aver bisogno di ulteriore assistenza in merito alla sua segnalazione, la invitiamo gentilmente a contattare il nostro Servizio di Supporto tramite la Live Chat (attiva 24 ore su 24, 7 giorni su 7) e a fornire tutti i dettagli che ritiene possano essere utili per comprendere meglio il problema riscontrato, al fine di poterla assistere nel miglior modo possibile.

La ringraziamo per la sua pazienza e comprensione, e cogliamo l’occasione per porgerle i nostri più cordiali saluti.

Frumzi.com Team

Beoordeeld met 1 van de 5 sterren

Withdrawal Not Processed – Frumzi Casino

My name is Athanasios Bardopoulos and I have an account with Frumzi.com, accessed via frumzi10.com.

On May 1st, 2025, I submitted three withdrawal requests of €500 each, totaling €1500. As of May 12th, 2025, none of these withdrawals have been processed or received in my bank account.

I have contacted Frumzi support multiple times via live chat, where I was only given vague responses like "we have forwarded your request to the relevant department," and received no replies at all to my warning emails. I find this unacceptable and highly unprofessional.

I believe that this behavior violates basic player rights and creates strong concerns about the platform’s integrity and transparency.

I am requesting urgent assistance in resolving this matter and recovering the funds owed to me.

12 mei 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Dear Athanasios,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Frumzi.com Team

Beoordeeld met 3 van de 5 sterren

Termini pagamento prelievi scaduti

Termini di pagamento prelievi scaduti
Ottimi giochi
Troppe attese per i prelievi

10 mei 2025
Review zonder uitnodiging
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Antwoord van Frumzi

Gentile Cliente,

Grazie mille per la Sua recensione e per il tempo dedicatoci. Apprezziamo veramente il Suo feedback e La ringraziamo sinceramente!

La informiamo che stiamo tentando di funzionalizzare al meglio le nostre procedure per rendere piu' veloci l'erogazione dei fondi richiesti tramite prelievo dai nostri clienti, al fine di rendere l'esperienza di gioco degli stessi il piu' piacevole e fluida possibile.
Il nostro obiettivo e' fornire la migliore esperienza possibile ai nostri Clienti e tutti i nostri dipartimenti sono coordinati per soddisfare al meglio ogni richiesta.

Grazie ancora per il tempo e per la stima dimostrata!

Il Team di Frumzi.com

Beoordeeld met 5 van de 5 sterren

10 stars if I could

10 stars if I could! This casino has very friendly customer service, they refunded my bonus spin winnings after I accidentally cancelled them. I've played at many online casinos and I can't recall another one who would do that! I'm definitely recommending them!

6 mei 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

Frumzi.com Team

Beoordeeld met 1 van de 5 sterren

Attention site d'arnaque 🚨

29 april 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Cher Mohamed,

Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous apprécions sincèrement que vous nous ayez fait part de vos préoccupations dans votre avis.

Si vous estimez avoir besoin d'une assistance supplémentaire concernant votre rapport, nous vous invitons à contacter notre service d'assistance via le chat en direct (disponible 24h/24 et 7j/7) et à fournir tous les détails que vous jugez utiles concernant le problème rencontré afin que nous puissions vous aider de la meilleure façon possible.

Nous vous remercions de votre patience et de votre compréhension, et nous vous prions d'agréer nos meilleures salutations.

Frumzi.com Team

Beoordeeld met 5 van de 5 sterren

Assistenza con Davide

Piattaforma completa e super competenza soprattutto in chat l'assistente Davide è stato gentilissimo e mi ha aiutato a soddisfare le mie richieste... consigliato..top

19 april 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Gentile Cliente,
Grazie mille per la Sua recensione e per il tempo dedicatoci.

Apprezziamo veramente il Suo feedback e La ringraziamo sinceramente!

Il nostro obiettivo e' fornire la migliore esperienza possibile ai nostri Clienti e tutti i nostri dipartimenti sono coordinati per soddisfare al meglio ogni richiesta.

Grazie ancora per il tempo e per la stima dimostrata!

Il Team di Frumzi.com

Beoordeeld met 1 van de 5 sterren

Absolute scum

Update number 2* months of being talked around in a circle, sent terms and conditions to show that they are in the right despite these terms and conditions not having anything to do with the situation, being ignored, told it was my fault, told to "verify my account, but not in email" after they deleted my account then being told "oh you can just send it here"....I'd given up until I just saw they responded here and what do they say? Same copy pasted response to email them. Why so I can go through months of the same. Again, just avoid them. For the sake of your own sanity and wellbeing just avoid all these sites they are all run overseas to avoid laws and accountability and all of them run algorithms to make sure you never truely end up winning anything. Anything you win would have already been lost plus more

Update* they have now deactivated my account with no warning and no contact after live chat telling me they had escalated the issue multiple times and they won't answer my emails asking why. Avoid at all costs, complete joke of a company I have reported them to the gambling authorities and to the cyber fraud department.

Absolute scum. They had a data breach resulting in me having thousands drained out of my Frumzi account. Been almost two weeks, multiple contacts to support chat, support email, complaints emails. Absolutely no communication, no help whatsoever. Don't trust these scammers! I've been on other sites where I've had issues or concerns that have been addressed in hours. Pretty sure their entire customer service is AI

1 april 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Dear Joel,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Frumzi.com Team

Beoordeeld met 5 van de 5 sterren

Best customer service

Best customer service. These guys now their job

15 april 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Αγαπητέ πελάτη,

Σας ευχαριστούμε πολύ για την αξιολόγηση και για τον χρόνο που διαθέσατε. Το Καζίνο μας εκτιμά πραγματικά τα σχόλιά σας και δεσμεύεται να παρέχει την καλύτερη δυνατή εμπειρία για τους πελάτες του καθημερινά!

Σας ευχαριστούμε, και καλή διασκέδαση στην ιστοσελίδα μας!

Η ομάδα του Frumzi

Beoordeeld met 1 van de 5 sterren

Selena from the help Centre was lazy…

Selena from the help Centre was lazy and didn’t follow through with processing a cash back bonus when the management had made a clear mistake.

14 april 2025
Review zonder uitnodiging
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Antwoord van Frumzi

Dear Robert,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Frumzi.com Team

Beoordeeld met 1 van de 5 sterren

Bonjour impossible de se connecter…

Bonjour impossible de se connecter depuis 2 semaines !

13 april 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Cher Theo,

Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous apprécions sincèrement que vous nous ayez fait part de vos préoccupations dans votre avis.

Si vous estimez avoir besoin d'une assistance supplémentaire concernant votre rapport, nous vous invitons à contacter notre service d'assistance via le chat en direct (disponible 24h/24 et 7j/7) et à fournir tous les détails que vous jugez utiles concernant le problème rencontré afin que nous puissions vous aider de la meilleure façon possible.

Nous vous remercions de votre patience et de votre compréhension, et nous vous prions d'agréer nos meilleures salutations.

Frumzi.com Team

Beoordeeld met 1 van de 5 sterren

SCAM!

SCAM ! STAY AWAY! no winnings ever , despite depositing thousands. No responsible gambling measures in place , useless customer service. If you're considering joining this casino do yourself a favor and go elsewhere.

10 april 2025
Review zonder uitnodiging
Logo Frumzi

Antwoord van Frumzi

Dear Karolina,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Frumzi.com Team

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