Furniture Factor Reviews 6.433

Easy to order
Easy to assemble
Delivered at 7-00 am on a Sunday with driver calling only 10 minutes beforehand

Clear availability of items available and specifications.Good delivery options and handling by fed express gave me confidence in an undamaged package being delivered. Installed an happy with the quality and value. Thank you

Some parts were not labelled correctly, so assembly took alot longer than anticipated.

Beautiful thanks 🙏🏼

I received the product quickly but the colour is not what I think. It should be white and grey however the actual product was a little yellowish and grey but it is still ok for me.

The company delivered my unit which arrived with a damaged draw and missing screws. I promptly contacted the company as soon as i was aware of this and it is going to take 2 weeks between contact about the missing items and the delivery of my replacement parts.

The unit feels cheap despite the £700 price tag and i'm not sure how long it will last.

Recently purchased an item from this Company,a part arrived damaged in transit. Phoned re damage and was answered by friendly, helpful staff, who responded promptly and efficiently. Problem solved.Delighted with the service ,delighted with my purchase, wouldn’t hesitate to order again from this company.

Great experienced, love my shoe stand

It took exactly 2 weeks for my wardrobe to be delivered. The packaging of the item was good. The design is nice and looks good from afar, but the wood/boards are of poor quality. Surfaces have marks and chips and are not even. The instructions are not clear; they lack accurate descriptions for pieces. Most of the holes were not drilled, and buying a drill was not something on my list. I had a broken rail, and I emailed Furniture Factor over a week ago and got no response. I hope the wardrobe will last a bit longer.

I loved my piece of furniture but arrived with slight damage. Muddasir from their customer service team has been extremely helpful and has kept me updated via e mail correspondence. I cannot fault his service and the company. I would highly recommend to buy from them.

Everything went smooth from start to finish. The ordering procedure was easy the website is has lots of information and details. Delivery was on time. Very pleased with the quantity and the build instructions were very good. Very pleased with overall experience- recommended

Happy with the service

Having ordered a wardrobe it was delivered swiftly but unfortunately damaged. Muddasir at Furniture Factor sorted out a replacement and arranged for the damaged one to be collected. Thank you so much from one happy customer

Express delivery, brilliant service. Easy to put together and for the price of items which was a bargain the items look amazing. Would definitely recommend the company.

I recently ordered a utility cupboard which sadly was damaged in transit. However Muddasir of Furniture Factor went above and beyond to replace all items damaged. A really good experience with this company.

The whole experience was great and really happy with the bathroom unit too.

I just want to cancel the order, I have emailed and left 5 notes on the order asking g to cancel.

All to no reply.

Delivered on time easily assembled looks great would buy again

Great products, really sturdy and should stand the test of time & great service

I really wanted a very specific type of compact desk that would double as a sideboard for my living room & FurnitureFactor were the only 1s who did such a thing. It was easy to order, good price, and came quickly. 1 of the pieces was damaged on arrival but the replacement piece was easy to sort & again arrived easily. Been using the desk fro 6months now and still love it.