Future Health Biobank Reviews 

On 2 April, 2020 we gave the samples of the stem cells to Future Health Greece to send them to Switzerland.
They told us that after one month we would receive an email from Switzerland referring the results of the stem cells' samples.
Up to this date we haven't received anything and the office in Greece is unable to give us a credible answer about the results although over 20 days have elapsed.
Considering this lack of responsiveness for these initial results, we wonder what will happen in case we need the stem cells.
Will they arrive from Switzerland to Greece and how long would it take?

Very satisfied with the service I have received from future health biobank.

Staff are very polite and responsive. they are very skilled in problem solving. thanks

Excellent customer service. Explained the process really well. Lovely friendly phlebotomist. The whole process was simple and straightforward.

Very professional seamless experience from first contact to the phlebotomist who was very reassuring, calming & knowledgeable. It’s all so organised anyone considering private cord banking is in great hands, I have since booked for dental pulp stem cell banking for my eldest child. Wouldn’t hesitate to recommend.

Shannon is extremely helpful, she communicates fully and with a friendly manner.

Sunday was incredible on the day, and prior. Always checking in, updating us where he is and putting us at ease straightway. A true professional.

Very helpful call centre. Very fast response to all my queries. I will recommend Further Health to all my friends.

fantastic support,very helpfull,exelent organization.many thanks to the team

Staff are very helpful and service was excellent. Second time we have used FHB in 14 months.

Amazing service, brilliant communication! Thank you

We are very happy with Future Health service and highly recommend them

The staff was helpful with the informations and the whole process.
The person harvesting the cells was also patient and helpful.
Although the birth process wasn't straight forward and easy, the cells harvesting and processing made our life a lot easyer.
Thanks!

Awesome experience with super friendly staff.

Brilliant service. Really helpful.

Great service and great customers service!

Excellent, friendly and professional service.

Everything has been great since we have contacted them until we sent back the kit after birth. The phlebotomist has waited quite a few hours for the birth due to some complications with the baby but always happy and respectfull. Kit collection after that has been very easy and straightforward.Received all the documentation after that and cannot express how happy we are with the choise we made in chosing future health biobank.

Excellent service and very friendly would recommend it to all my friends

I have decided to store my baby stems cells after meeting Ms. Banan AlZubi who explained the benefits and process in details and convinced me and my husband that this is the right thing to do for the future. Banan showed efficiency in dealing with our case and made sure that we got the best service. I highly recommend dealing with Mrs. Banan from future health. She is very professional and lovely lady!!