We had a great experience with G Network so far. We needed a router relocated and there wasn’t a straight forward solution, but our engineer, German Schmidt, sorted it out quickly and mess free. Highl... Toon meer
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Lees wat reviewers zeggen
Easy provisioning journey, Will was pleasant wo work with on planning. Tommy and Jaimie did a super good job with instillation which took just under 3h despite poor weather. Great speed in first tests... Toon meer
Bedrijf heeft geantwoord
Jamie and Freddie just installed G.Network at my property. They arrived within the time period given and completed the installation promptly. They checked everything was working before leaving.
Reece and Kenyon were two tidy and polite guys. did a great job. Installation was efficient and the cabling looked very discreet coming into a communal entranceway. Also futureproofed all the other f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity
Why choose Fibre optic Broadband with G.Network
Geschreven door het bedrijf
- Direct To Premises
- We are an FTTP network which means we lay 100% fibre optic cable, end-to-end, directly to every premises through our own ducts.
- Short Lead Times
- If we've already dug your street then we can get you connected with ease. We’ll even work with landlords on any permissions needed.
- Faster Than ‘ULTRAFAST’
- Our ‘fast’ means truly ‘ultrafast’ because there is no copper anywhere in our network. From 100Mbps all the way to 10Gbps (10,000Mbps).
- Future-Proof Network
- Our 100% fibre network can handle any speed requirements today as well as any future speeds that new technologies will demand.
- Great Value Tariffs
- We have designed our tariffs to make 100% fibre connectivity accessible for everyone, with prices on a par with existing copper-fibre broadband and a lot less than fibre leased lines.
- Personal Customer Service
- We take pride in providing a great service from our London based team.
Contactgegevens
251 Southwark Bridge Road, SE1 6FJ, London, Verenigd Koninkrijk
- 020 3909 4555
- customerservice@g.network
- g.network
4,8
Uitstekend
7K reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Terrible company
Terrible company, poor customer service and unreliable internet, completely random drop off with no WiFi
30 september 2026
Review zonder uitnodiging
Antwoord van G. Network
We’re sorry to hear you’ve been experiencing connection dropouts and poor service. Please email customerservice@g.network with your account details and a brief description of the issue so our team can look into this for you.
Ahmed
Jason and Andrew were great today with…
Jason and Andrew were great today with my installation. So knowledgeable and helpful
29 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your kind feedback! We’re glad Jason and Andrew made your installation a great experience. We’ll be sure to pass your message on to them.
Ahmed
Fazle and Victor and Ahmed fixed my…
Fazle and Victor and Ahmed fixed my inyernet order number 8451
I am keen to repost that they worked fast clean and very nice kind people. I recommend this service highly.
Best Muriel.
29 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your lovely review and recommendation! We’re so pleased Fazle, Victor and Ahmed got your internet back up and running quickly and left everything clean and tidy. We’ll pass your kind words on to them
Ahmed
Told current provider I was leaving before I had confirmed my order
They told my current provider I was leaving them before the order even went through, website failed and no one bothered to contact me. Eventually went through order process online again, only to be left waiting days to book an engineer visit, I had to call them, I was told someone would ring me back and I received a lousy email. Customer service is absolutely terrible so far. Terrible start to a 2 year contract. Avoid if you can, choose another provider.
28 september 2026
Review zonder uitnodiging
Antwoord van G. Network
We’re sorry for the problems you’ve experienced with your order and for the lack of communication and follow-up. We understand how frustrating this must have been, especially before your service has even started. We’ll be in touch with you directly to discuss this matter.
Ahmed
Luis has been very helpful dealing with…
Luis has been very helpful dealing with the freeholder for months to get fibre optics for the building thank you for your persistence on the matter it was a challenging journey.
24 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your kind words. We’re glad Luis was able to help with the work to bring fibre to your building. It was a challenging process, and we really appreciate your patience while he worked with the freeholder to move things forward. We’ll be sure to pass your thanks on to him.
Ahmed
The service was really good
The service was really good. The installer, Jamie Walford, was amazing as well. Everything was perfect.
25 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your lovely review. We’re delighted to hear you were pleased with the service and that Jamie made such a great impression. We’ll be sure to pass your kind words on to him.
Ahmed
WiFi installation
G. Network was quick, efficient and incredibly resourceful when installing our WiFi. German Schmidt and Laurence Bollers were kind, attentive to our needs and very well informed on the service they were providing and this proved especially useful when we had questions about the installation and the device itself. Should we ever need to update our model or increase our subscription, I’ll definitely be requesting that both German and Laurence come back to help us out. I couldn’t recommend themselves and G. Network enough, thanks so much for helping us out!
23 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for such a lovely review. We’re delighted German and Laurence made the installation quick and straightforward, and took the time to answer all your questions. We’ll be sure to share your kind words with them. Thanks for recommending G.Network!
Ahmed
Jamie Walton is a lovely fella set…
Jamie Walton is a lovely fella set everything up.
Quite a complicated installation.
And he navigated it all.
Thanks
P NHG
24 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your review. We’re glad Jamie made the installation go smoothly, especially with the extra complexities involved. We’ll be sure to pass your kind words on to him.
Ahmed
I thought I'd never get fibre in my flat
I thought I'd never get fibre in my apartment, G.Network made it possible for us! Special shout out to David Asamoah our account manager and Lawrence and Andrew who came and installed it super fast.
24 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your lovely review. We’re delighted we could bring fibre to your apartment. We’ll be sure to pass your special thanks on to David, Lawrence and Andrew. We hope you enjoy your service!
Ahmed
This is by far the best Internet…
This is by far the best Internet provider I have ever experienced. It was a seamless procedure to get GNetwork installed. William kept in touch with me, got an initial survey done. Advised me whenever I had a question. So genuinely friendly and helpful, no sales patter, no hitches or delays and Andrew who installed it was the most professional I've ever experienced compared to any previous Broadband providers I've been with.
Also, the speeds promised are what you actually get and the package is twice as efficient as my previous providers at a far better price.
If there were awards for Broadband providers GNetwork would get the Oscar.
All in all, outstandingly excellent
18 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for such a fantastic review. We’re delighted everything went smoothly and that you’re enjoying the speeds and value of your G.Network package. We’ll be sure to share your kind words with William and Andrew—they’ll be pleased to know their support made such a difference. Thanks for giving us your “Oscar”!
Ahmed
Great experience
Jamie Walford was great. It was not an easy installation and from my previous experience with cable providers installers usually try to find the reason why not to do the job. Jamie didn’t give and has done everything he could to complete the install. Great fist experience with G-Networks.
21 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for sharing your experience. We’re glad Jamie persevered with the challenging installation and got everything completed. We’ll be sure to pass your kind words on to him. It’s great to hear you’ve had such a positive first experience with G.Network!
Ahmed
Great service!
G network were really prompt & responsive in getting our install scheduled. On the day itself, Luis was great - he was quick, efficient & really lovely! He checked everything was working properly for us before he left & we have had no issues since.
31 juli 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your lovely review. We’re glad we could get your installation scheduled promptly and that Luis made the visit quick and straightforward. It’s great to hear everything is working well. We’ll be sure to pass your kind words on to him.
Ahmed
Thank you Alex!
I really want to share huge appreciation for Alex at G Network’s team in North London. Ours wasn’t the easiest install but he was so patient and dedicated - a true professional and really lovely person to boot. thank you Alex!
18 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for sharing this lovely feedback. We’re glad Alex’s patience and dedication helped make a challenging installation a positive experience. We’ll be sure to pass your thanks on to him!
Ahmed
Luis from G
Luis from G. Network attended the residence to install WiFi . Carried out the task very competently , it was more complex than I had expected .pleasant and jovial person .
Wi-Fi is working well and great speed .
19 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your review. We’re pleased Luis handled the more complex installation so competently and made the visit enjoyable. It’s great to hear your Wi-Fi is working well and you’re enjoying the speed. We’ll pass your kind words on to him.
Ahmed
Had nothing but great service the whole…
Had nothing but great service the whole process. Engineer out in 2 days to install, was here for 90 mins and sorted the whole thing with little impact to me. Ollie did a cracking job and a lovely guy, would absolutely recommend!
19 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your great review and recommendation. We’re glad the installation was quick and caused minimal disruption. We’ll be sure to pass your kind words on to Ollie—he’ll be delighted to hear you were happy with the service!
Ahmed
Great installation job
César was very flexible and made the whole installation process smooth and easy. Everything was handled professionally and efficiently. Really happy with the service.
18 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your kind review. We’re delighted César made the installation smooth and easy, and that you’re happy with the service. We’ll be sure to pass your feedback on to him.
Ahmed
Install team meddling with our post and…
Install team meddling with our post and installing the internet cable over our internet cable, making us have no internet connection. Cable will be cut on Tuesday 22 September.
8 september 2026
Review zonder uitnodiging
Fazle was very quick and helpful
Fazle was very quick and helpful, only took him a few minutes to get things running again perfectly.
16 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your review. We’re glad Fazle got everything running again so quickly and was able to help. We’ll pass your kind words on to him.
Ahmed
Super convenient and easy to setup
Super convenient and easy to setup - Andrew was great! Highly recommend it.
14 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your recommendation! We’re glad you found the setup easy and convenient, and that Andrew made the experience a great one. We’ll be sure to share your kind words with him.
Ahmed
Efficient
Efficient, friendly and personal service. We’re delighted to have G Network
12 september 2026
Review zonder uitnodiging
Antwoord van G. Network
Thank you for your kind review. We’re delighted you’re happy with the friendly, personal service and pleased to have you with G.Network!
Ahmed
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