Ordered 6 oleander plants from Gardening Direct. I was concerned due the extreme heat we have been having the condition they would arrive. However, I needn’t have worried they were excellently packe... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was able to speak quickly and directly to a representative regarding my order who knew exactly where my flowers were and when they would be despached for delivery. Unfortunately the plants were i... Toon meer
Bedrijf heeft geantwoord
I ordered a lemon tree and strawberries + strawberry planter as a present with birthday money I had received. The order left the nursery ok but unfortunately inpost never delivered it. I complained to... Toon meer
Bedrijf heeft geantwoord
turned up squashed into a box that was too small with no space for airflow .... accept that baking in a couriers van is not Gardening Direct's problem .... emailed and received a nonsense AI response... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Contactgegevens
Verenigd Koninkrijk
- gardeningdirect.co.uk
4,2
Goed
25K reviews
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Good company and quality plants
Good company selling good quality plants. Delivered quickly and well packaged.
30 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased to hear you received good quality plants that were delivered quickly and well-packaged. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
WRONG PLANT
I ordered a Habiscus and received a Thornless Blackberry, which is only identifiable now that the foliage has finally come through. Sorry, but I will not recommend you to friends and colleagues as your company has truly shown itself to be sadly inept.
17 juni 2026
Antwoord van Gardening Direct
Hello,
We are truly sorry to hear about the incorrect plant being delivered and the frustration this has caused, especially after waiting for the foliage to appear. We understand your disappointment and regret that your experience has led to this conclusion. We are reviewing our processes to prevent such errors in the future.
Kind regards,
Gardening Direct Customer Service
Plug plants arrived safe and healthy.
Plug plants arrived safe and healthy.
Now flourishing in my garden.
Thank you
22 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased your plug plants arrived safely and are now flourishing in your garden! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Lemon and Orange trees
Lemon and Orange trees
Both trees turned up boxed nicely and secure. They looked really healthy. Were easy to plant and leaves were perfect.
29 juni 2026
Antwoord van Gardening Direct
Hello,
We are so pleased to hear that your lemon and orange trees arrived in excellent condition, were well-packaged, and easy to plant. We appreciate your kind words!
Kind regards,
Gardening Direct Customer Service
Good quality plants
Good quality plants. Plants well packaged so no damage. “Plant Collections” represent good value for money.
25 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased to hear you received good quality, well-packaged plants and found our plant collections to be good value for money. Thank you for your feedback!
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We are so happy to hear that your order was well packed and delivered on time. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Very disappointed!
I was very disappointed with my plants!
I ordered some Gerberas only two survived,!
I also ordered two packs which were advertised as colourful they were all white !
15 juni 2026
Antwoord van Gardening Direct
Hello,
We're very sorry to hear about your disappointment with the plants, especially that only two Gerberas survived and the colourful packs were all white. We appreciate your feedback and will review our processes to improve plant quality and accuracy.
Kind regards,
Gardening Direct Customer Service
Big selection of plants etc easy to…
Big selection of plants etc easy to order, and plants arrived in good condition and are now growing nicely, just waiting for them flower.
22 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased to hear that you found our selection easy to order from and that your plants arrived in good condition. We hope they flower beautifully for you!
Kind regards,
Gardening Direct Customer Service
plants were good and delivered on time
26 juni 2026
Antwoord van Gardening Direct
Hello,
We're so glad to hear that your plants were good and delivered on time! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Useless plant put on pots 2 hours later…
Useless plant put on pots 2 hours later plants died dont buy from this company
10 juli 2026
Review zonder uitnodiging
Antwoord van Gardening Direct
Hello,
We are truly sorry to hear about your plants. We are committed to providing quality products and are concerned about your experience. We are reviewing our processes to prevent this from happening again.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We're pleased to hear your lilies arrived promptly and without any issues. We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Excellent choice of well presented and…
Excellent choice of well presented and economically priced plants. Always very well packaged arriving in very good condition
25 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased you found our selection of plants excellent, well-presented, and economically priced. It's wonderful to hear they arrived very well packaged and in very good condition!
Kind regards,
Gardening Direct Customer Service
Every thing
18 juni 2026
Antwoord van Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We're so pleased your lovely plant arrived in good condition! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Good Service
Plug plants arrived in good condition even though there was a delay with the delivery.
18 juni 2026
Antwoord van Gardening Direct
Hello,
We're so happy to hear that your plug plants arrived in good condition, despite the delivery delay. We appreciate your understanding and positive feedback!
Kind regards,
Gardening Direct Customer Service
Great online gardening service.
The ordering process was easy and straightforward. Emails notifying me about the delivery process were all helpful, and when the plant arrived it was in great condition (despite it being in one of the recent heatwaves)! It was planted out in the cool of the evening, plenty of watering and it thrives! A great addition to the garden & thanks for your service. I’d definitely recommend Gardening Direct.
18 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased to hear that your ordering process was easy and that our delivery notifications were helpful. It's wonderful to know your plant arrived in great condition despite the heatwave and is now thriving in your garden! We truly appreciate your kind words and recommendation.
Kind regards,
Gardening Direct Customer Service
In extreme hot weather I feared the…
In extreme hot weather I feared the plants would arrive in a sorry condition. Pleased to note how fresh they were.
25 juni 2026
Antwoord van Gardening Direct
Hello,
We're so happy to hear that your plants arrived in such fresh condition, especially given your concerns about the hot weather. Thank you for sharing your positive feedback!
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We're so glad you found our pricing satisfactory and our website easy to navigate. We appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
I got in contact with the seller…
I got in contact with the seller stating that I had quite a few leaves with rust fungus when it arrived and wanted to know if it will affect the rest of the plant send 2 messages and it only stated they will get in touch but they didn't
18 juni 2026
Antwoord van Gardening Direct
Hello,
We are truly sorry to hear about the rust fungus on your plant and the lack of follow-up regarding your concerns. We understand your frustration when you didn't receive a response after reaching out. We are actively reviewing our communication process to ensure all inquiries are addressed promptly and thoroughly. We appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
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