Plants arrived very healthy and a sensible size to grow in their new environment. They were well packaged. Gardening Direct do not offer an enormous range of plants, but in my experience what they... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered 6 oleander plants from Gardening Direct. I was concerned due the extreme heat we have been having the condition they would arrive. However, I needn’t have worried they were excellently packe... Toon meer
Bedrijf heeft geantwoord
I have bought pre-planted hanging baskets from this company a few times and they are simply beautiful. I bought two this year and was lucky to get them at the sale price and they are beautiful. I wo... Toon meer
turned up squashed into a box that was too small with no space for airflow .... accept that baking in a couriers van is not Gardening Direct's problem .... emailed and received a nonsense AI response... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Contactgegevens
Verenigd Koninkrijk
- gardeningdirect.co.uk
4,2
Goed
25K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Useless plant put on pots 2 hours later…
Useless plant put on pots 2 hours later plants died dont buy from this company
10 juli 2026
Review zonder uitnodiging
Antwoord van Gardening Direct
Hello,
We are truly sorry to hear about your plants. We are committed to providing quality products and are concerned about your experience. We are reviewing our processes to prevent this from happening again.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We're pleased to hear your lilies arrived promptly and without any issues. We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Excellent choice of well presented and…
Excellent choice of well presented and economically priced plants. Always very well packaged arriving in very good condition
25 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased you found our selection of plants excellent, well-presented, and economically priced. It's wonderful to hear they arrived very well packaged and in very good condition!
Kind regards,
Gardening Direct Customer Service
Every thing
18 juni 2026
Antwoord van Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We're so pleased your lovely plant arrived in good condition! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Good Service
Plug plants arrived in good condition even though there was a delay with the delivery.
18 juni 2026
Antwoord van Gardening Direct
Hello,
We're so happy to hear that your plug plants arrived in good condition, despite the delivery delay. We appreciate your understanding and positive feedback!
Kind regards,
Gardening Direct Customer Service
Great online gardening service.
The ordering process was easy and straightforward. Emails notifying me about the delivery process were all helpful, and when the plant arrived it was in great condition (despite it being in one of the recent heatwaves)! It was planted out in the cool of the evening, plenty of watering and it thrives! A great addition to the garden & thanks for your service. I’d definitely recommend Gardening Direct.
18 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased to hear that your ordering process was easy and that our delivery notifications were helpful. It's wonderful to know your plant arrived in great condition despite the heatwave and is now thriving in your garden! We truly appreciate your kind words and recommendation.
Kind regards,
Gardening Direct Customer Service
In extreme hot weather I feared the…
In extreme hot weather I feared the plants would arrive in a sorry condition. Pleased to note how fresh they were.
25 juni 2026
Antwoord van Gardening Direct
Hello,
We're so happy to hear that your plants arrived in such fresh condition, especially given your concerns about the hot weather. Thank you for sharing your positive feedback!
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We're so glad you found our pricing satisfactory and our website easy to navigate. We appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
I got in contact with the seller…
I got in contact with the seller stating that I had quite a few leaves with rust fungus when it arrived and wanted to know if it will affect the rest of the plant send 2 messages and it only stated they will get in touch but they didn't
18 juni 2026
Antwoord van Gardening Direct
Hello,
We are truly sorry to hear about the rust fungus on your plant and the lack of follow-up regarding your concerns. We understand your frustration when you didn't receive a response after reaching out. We are actively reviewing our communication process to ensure all inquiries are addressed promptly and thoroughly. We appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
We are so pleased you had such a positive experience with our company, plants, and accessories! Thank you for your kind words.
Kind regards,
Gardening Direct Customer Service
Damaged items and no reply to my email
25 juni 2026
Antwoord van Gardening Direct
Hello,
We are truly sorry your items arrived damaged.
We can see someone replied to your email earlier this week. Please could you check?
Kind regards,
Gardening Direct Customer Service
Again a quality purchase of plants …
Again a quality purchase of plants well packaged and secure posting. ...first rate trader... Buy with confidence!👍
18 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased to hear about your quality purchase and that your plants were well-packaged and securely posted. Thank you for your confidence in us!
Kind regards,
Gardening Direct Customer Service
Delivered packaged securely
Delivered packaged securely, good quality plants and value for money. Would strongly recommend
18 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased your plants arrived securely packaged, were of good quality, and offered great value. Thank you for your strong recommendation!
Kind regards,
Gardening Direct Customer Service
I was surprised how long form order to…
I was surprised how long form order to delivery would take. On arrival the plants were of substantial size but unfortunately there was damage to a few due to the transportation process. They were somewhat expensive. Those that have bloomed have been of good stock.
16 juni 2026
Antwoord van Gardening Direct
Hello,
We're glad to hear that the plants that have bloomed are of good quality. We sincerely apologize for the longer-than-expected delivery time and the damage some plants sustained during transit. We are always working to improve our packaging and delivery process.
Kind regards,
Gardening Direct Customer Service
New style/colour 30L tubs
New style/colour 30L tubs, great price, prompt delivery and first c lass condition, whats not to like.
24 juni 2026
Antwoord van Gardening Direct
Hello,
We're so glad to hear you're pleased with the new style and color of our 30L tubs, and that our delivery was prompt! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Antwoord van Gardening Direct
Hello,
Thank you for your positive feedback. We are so pleased to hear that you are happy with the plants you received.
Kind regards,
Gardening Direct Customer Service
Very direct and straight forward
Very direct and straight forward, efficient and tidy delivery impressed with the company
23 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased to hear that your delivery was efficient and tidy. Thank you for being impressed with our company and for your positive feedback!
Kind regards,
Gardening Direct Customer Service
the condition of the plants was really…
the condition of the plants was really good when delivered
16 juni 2026
Antwoord van Gardening Direct
Hello,
We're so pleased to hear that the plants arrived in really good condition! We truly appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.