Genius Parts Reviews 

Great job Genius Parts! I get my part nice and safe! Regards from Costa Rica! Excellent service.

I had an awful experience with this company in every way possible.

I needed a new battery for my Acer laptop, so a store that was partnered with Acer and apparently sells brand new, OEM parts seemed like the best place to go. Oh boy was I ever wrong. The first battery they sent me already had 88 charge cycles and only about 75% of the capacity of a brand new battery so I requested a replacement. The replacement battery came in and managed to be even worse, it had fewer charge cycles (still too many for a new battery) but the capacity was only about 65% of what it should have been, so this time around I asked for my money back.

I sent the battery back and then the hassle of getting my refund started. First I had to remind them that my return had arrived a few days ago so they could process my refund, then they only refunded me £4 for shipping instead of the full cost of the order. Had to email them again to finally get my money back.

All in all, I spent over a month dealing with this and all I got was my time wasted. I highly recommend you don’t order from this company, especially if you need a battery. Or if you do, run a battery health check immediately after installing to make sure they sent you a good one.

Quick response, good prices!

Staff member was able to give correct product and delivery time.
It arrived as advertised.

Hello . I want to say THANK YOU to Genius parts company. I ordered (Lenovo IdeaPad 3-15ARH05 Palmrest Cover Touchpad Keyboard) and i got it realy fast. Work so good and it was on very good price <3 Thank you guys <3

I had a query with my order but Jamie was very helpful and sorted everything for me quickly and efficiently.

Great company. I purchased an original Acer battery, Charged it for 24hrs as recommended, it's giving me circa 6hrs of use .

Great service! Thanks!!

I was sent the wrong item. I did receive a refund in full though.

Found a complete display assembly for my Thinkpad T14 Gen4 with OLED 2.8K Dolby Vision + 5MP Camera for a very reasonable price. Easy to fit, huge upgrade, thank you Genius Parts!

The sales person was attentive and answered my questions before purchase.

Great quality geniune products, not the best communication. Order took 3 weeks to arrive with almost no updates from the company unless I emailed them, however they replied very quickly when I did.

I was skeptic at first. But it was the only website where I could find the part I needed so I’ve ordered it. 3 weeks later it was delivered. All good.

Genius Parts helped me find the right part for my computer (a fan), assisted me through the process and the part delivered is original and of quality. Highly professional.

I highly recommend GenuisPart! I bought a replacement keyboard for my Lenovo X1 Extreme Gen 2. The price was more than fair, the delivery to Croatia was incredibly fast, and the keyboard works perfectly. Great product and service!

Excellent service! The spare part for my laptop arrived very quickly. Communication and shipping updates were outstanding, everything went smoothly. I’ll gladly shop here again.

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Thank you for helping us out with the part supplied and your assistance

Hi very disappointed the keyboard I'm getting from you not in work condition twelve keys on him is not working ,
After contacting with seller geted full refund very good service despite the malfunction.