Genius Parts Reviews 

I was struggling to get a part for my laptop, and I reached out to Genius Parts. I had a reply back almost immediately confirming they did have the part. Jamie was helpful with another couple of queries and the part was ordered.
The part arrived within a couple of working days and was carefully packaged and in perfect working order
Very pleased as I thought a new laptop may have been the only alternative

Amazing support. Excellent quality and delivery. Worth purchasing here

I required a replacement adapter for my Acer laptop, finding the correct product was easy and was in stock.

I ordered in on Tuesday and recieved it the following Tuesday at the time specified, the adapter was packaged well and no signs of any damage.

Extremely satisfied and would use Genius Parts again in the future.

Excellent service! I needed a part I could not find anywhere else no matter how much I looked! I placed the order and when their normal courier could not ship it due to size, I asked if it was possible to find another courier and they did! It arrived today just in time for the birthday I intended to gift it on!

Excellent choice of products. Very quick delivery and well packaged. Reasonable prices. Would use company again.
Purchased in UK.

Shipped to America. Everything arrived in time and worked like a champ.Thanks!

Very fast reply by the customer service

Original Lenovo part exactly as described, securely packaged and delivered promptly. My best recommendation for this distributor.

Buying a replacement lead was easy shame I had to buy 1 in the first place thoe only had it since Christmas 2024

I would give the company 5 stars for their great communication and help with recent deliveries but 0 stars for ACER in how they deliver 2 heatsinks for my laptop which were both damaged.

Very helpful with finding part.
Quick & easy to deal with.
Parts delivered within a couple of days.
Great service.

Pretty fast delivery, arrived in excelent condition, the part was original from the manufacturer and the price was pretty sustainable!

Le 15/05/2025, j'ai commandé un dissipateur thermique HP CPU 125 W Z2G9 Mini M91003-001 (référence GP-1689).

Excellent service client.

Very professional approach adn very fast response when contacted. Also, very fast delivery.
Too bad that the web site doesn't have photos of the parts to make sure that the order is the right one.

So Acer were totally useless in supplying a simple European power lead for my Acer laptop. Claimed DPD tried numerous times to deliver, they hadn't. Wasted my time then claimed they needed to check the undelivered package! Got my money back! GENIUS PARTS were brilliant, no problem we can supply, within a week the delivery arrived. Thanks Genius. 10/10

⭐️⭐️⭐️⭐️⭐️ – Excellent Service & Genuine Part

Ordered a Genuine HP Spectre 14-EA Thermal Heat Sink Fan from Genius Parts and couldn’t be more impressed. The entire order process was handled quickly and professionally from start to finish. The part arrived exactly on the quoted delivery date, well-packaged and in perfect condition.

Fitted it the same day — worked an absolute dream. Great to find a reliable supplier for genuine parts. Highly recommend and will definitely be using Genius Parts again.

Excellent service. Very helpful in finding the parts I required.

The company was very helpful in confirming a compatible part. The item arrived quickly.