GetTerms Reviews 68

Google Modem asehuenm

We used GetTerms to generate the Terms of Service and Privacy Policy for our SaaS product. The platform delivered what it advertises — clean SaaS-oriented templates, sensible defaults for things like subscription billing, GDPR/CCPA references, and a configuration flow that took about 20 minutes from start
to publishable documents. The hosted version with a stable URL is convenient.

Pricing is reasonable for an early-stage team that needs legally-defensible policies without paying for custom counsel. Customization is limited — if your business has niche regulatory requirements (healthcare, finance), this won't replace a lawyer. For typical SaaS use cases, it's a practical alternative
to boilerplate or DIY drafts.

Had an issue and received a quick and friendly customer service from Alistair. Would highly recommend.

Had an issue and got help very fast!
Also the dashboard and the easy step-by-step system to get the terms and policies is very easy, recommended for software startups or e-commerce businesses.

This company offers easy to generate, personalizable (in terms of brand style) terms that are affordable and a LTD. I’m grateful to have found them!

A fantastic experience. If you’re looking for peace of mind regarding the legal terms of your online projects, Getterms is simply the best choice.

Many competitors are confusing or overly complex, while Getterms covers most needs with a complete package and tools that are easy to implement (such as the cookie banner and scanner).

I also really appreciate their lifetime plan option, which is rare and extremely valuable.

The support I received was excellent.

Totally recommended!

Purchased the Appsumo deal, and installed Get Terms on one of many sites to come. Super easy interface to navigate, and the support is quick and friendly. Alistair helped me out with the installation and a few other settings.

I use GetTerms Service since about 2 years now and I am very happy with it. Most of all I am deeply satisfied with the support service which is given from human being, NOT AI, and it is always quick, kind and very professional.

Simply the best and most affordable GDPR solutions. We have tried many apps, most want to charge by monthly views or have all kind of limits.

GetTerms is the first one that allow full control and there's no limit. This is a gold find.

As a part-time nerd, I thought I could handle setting up cookie consent for my Framer website on my own. It was way more challenging than I expected. Designing the banner, installing it across every page, making sure it actually worked with Google Tag Manager. I almost hired someone to do it.

Then I found GetTerms. In less than 10 minutes, I had everything set up and working across my entire site. Just one script pasted into my site settings and it auto-applied to every page. Google Tag Manager integration was seamless, no issues at all.

I also had a question about my account and the support team got back to me in under 24 hours. That kind of responsiveness gives me real confidence in the product.

If I was able to do this (with the help of an AI assistant), anybody can. Highly recommend.

After using a number of other similar services before, this one has stood out for being much easier to use and significantly faster to set up than some of the competitors. And most importantly in my case my clients all immediately loved it and began asking to use it on all future projects going forward.

Customer support has been great, the product reliable, and the ease-of-use has left me with no complaints. Honestly I can't think of a single negative aspect of this service (unless your specific situation requires documents that they don't offer - but thankfully my needs are simple). That said, I've never had any legal actions against my sites (and I hope I never do) so I can't speak to how effective their policies are in that regard but in all other aspects the service has done nothing but impress.

I have been using GetTerms for my WordPress site (WooCommerce), and while the journey had its challenges, the destination was absolutely worth it.

I encountered a complex issue where certain third-party cookies (Facebook Pixel, etc.) were slipping through despite consent being denied. This turned out to be a deep conflict involving the WP Consent API and aggressive server-side caching.

Honesty time: The troubleshooting process took a while, and there were moments of frustration regarding communication delays. However, what matters most is how a company responds when things get difficult. Alistair from the support team didn't just give standard answers; he dug deep. He requested access, investigated the root cause involving the API timing, and didn't stop until he found the specific conflict that was bypassing the blocker.

Not only did they fix the compliance issue, but they went the extra mile to implement a specific feature request I had: the ability to handle consent *without* a forced page reload. This was a massive win for my User Experience.

If you are looking for a "set and forget" plugin, this is great. But if you run into edge cases, you can rest assured that this team actually cares about solving the problem rather than brushing you off.

5/5 stars for persistence, technical expertise, and delivering a truly compliant solution.

We are a digital agency and we chose GetTerms to manage and migrate compliance across all of our websites. Over time, we have worked with several alternative solutions that do their job well but are often strongly focused on WordPress. The real strength of GetTerms lies in its versatility: it integrates seamlessly with any website, regardless of the CMS or technology used. This makes it a truly suitable tool for agencies that operate within diverse and heterogeneous digital ecosystems.

GetTerms is an excellent product. It does exactly what it promises and more. The service is fast, efficient, and incredibly effective, with responsive support that goes above and beyond. Every question I had was answered quickly and resolved with care. Highly recommended.

GetTerms is so incredibly easy to use. As a marketer setting up funnels and sites for my clients, I create terms and conditions and privacy policies that can be used until they are reviewed by the client's attorney. For this purpose, GetTerms is perfect. These kinds of documents can be created in under five minutes as long as you know how the client runs their business. It's also something you could screenshare and do together, which would probably give the client more confidence since they would see the process.

I've followed GetTerms and used this tool for a few years now. They have been staying on top of updating everything. Highly recommended!

The installation was completed in a short time after a few queries to the support team, which were answered very quickly. The button is now very visible and does not cause any problems for visitors to my website.

Loving what’s on offer by GetTerms now and really looking forward to seeing forthcoming features that make it a true contender in the website policy generator space. Support is timely and helpful.

GetTerms is very easy to use, especially if you don't have any technical website building skills. I needed to make some updates and contacted the company, which was quick to respond and helpful. I can't say enough about the customer support and highly recommend using them for your legal term updates on your website.

After searching through a bunch of other services, I was getting frustrated with the unreasonably expensive options out there. Finding GetTerms was a huge relief. Their pricing is fair and transparent, while functionality right on point. Integration was a breeze, and on the one occasion I needed to reach out, their support was incredibly responsive and helpful. I highly recommend this to anyone who needs to get their legal docs sorted quickly and affordably.