GetTerms Reviews 68

I’ve had an excellent experience using GetTerms! The platform is incredibly user-friendly, making it super easy to generate professional legal policies for my website without any hassle. The interface is intuitive and straightforward, which saved me so much time and effort.

What really stood out, though, was their outstanding customer support. Every time I had a question or needed help, their team responded quickly with clear and helpful guidance. It’s rare to find such a combination of great service and a reliable product these days.

Great service and genuinely amazing customer service. GetTerms simplified terms and conditions process for me. Saved time and stress. Customer service was amazing! The email entered into their support request form wasn’t working. They found me via another route online and reached out. They were outstanding and resolved me query promptly. Couldn’t recommend highly enough!

Incredibly helpful through the entire experience. They are quick with their emails to make sure you are traveling well. Their product is easy to use and helped me jumpstart my business!

Company has a super friendly and correct team, the software UI is smooth and the customer journey is also easy and fast. I like it!

Alistair and his team truly listen to their clients and always provide excellent support. While the consent module isn’t the easiest to use at first, it is affordable and does exactly what you need it to do. I’ve had multiple websites approved by Google Ads while using Getterms, which speaks to the quality and reliability of their service. Highly recommended for anyone needing straightforward, effective compliance solutions.

The folks at GetTerms are some of the best I've ever encountered. You get the feeling they genuinely care about making their service better, and this reflects in every aspect of their business. In a market of expensive, non-flexible CMPs with increasing costs and growing complexity, GetTerms is a rare compounder of value. I actually look forward to using their platform when needed, which I can't say for most of their competitors. Features are easily accessible, and the design is clean.

Ross helped speed up the deliverability of the cookie script by 80% with caching rules, Alistair tuned the policies to accommodate for proper casing and so forth. Every time I raise an issue or concern, it's addressed most professionally. I firmly believe the ability to work in feedback continuously is important for compliance platforms, and GetTerms delivers every time.

Thank you for an awesome service. I look forward to continuing to use the platform.

GetTerms has been an excellent purchase for us. It's great to have all of the options that may be necessary not only now but in the future. This is not just a cookie-cutter (no pun intended) software for only Cookies acceptance.
Look forward to the continued development from the team. Alistair has been awesome when we needed help. Keep up the great work!

Alistair and the Team at GetTerms are Rock Stars. I had an issue with the consent banner styling being taken over by the pagebuilder on my WordPress website. The team went to work and now the issue has been resolved. Their dedication and responsiveness alone deserves 5-stars. Overall, this cookie consent product is robust and easy to implement. I am happy I found GetTerms!

Excellent platform and support! We also appreciate as an agency with clients that the investment is a lower price point than other similar platforms that white label licensing pages / generators. They keep on top of the rule changes and we get to be more profitable. It's a win-win.

We had a cookie and consent banner service we had been using for about a year. We got word at the end of 2024 that they were shutting down in January. That put my web design business in an awkward position because we had clients we had using the service under us.

GetTerms helped us out by not only matching the deal we had from the other service, but got us set up quickly and answered all of my questions for me.

The service itself seems to be as good if not better than the service we had before so I am very happy with the switch. Looking forward to using them into the future!

GetTerms does what the others couldn't, and works perfectly. We've tried a ton of different cookie tools for WordPress, and when we set up GetTerms it was like a breath of fresh air. It worked perfectly, picked up all the cookies, and blocks what needs blocking.

As for the policies; they're well written, thoroughly detailed, and absolutely perfect for what we need.

I’ve only had a great experience with GetTerms. They have an excellent service and remarkable customer service. I definitely recommend GetTerms to other business owners or anyone looking for their services. I will be in business with them for as long as possible.

Lots of changes always happing in the world of websites and I would rather be ahead of the curve than behind it. Privacy Policy, Cookie Consent, Terms and Conditions, Acceptable Use Policy and Google Ads has been making updates requiring cookie consent. Fill out some basic information, install the plugin if you don't want to add code for WordPress sites, add to your page and done.

GetTerms CS team rocks! Thanks for the swift reply fixing an issue that initially blocked the cookies consent widget to show up on my site

Assalam_o_wallikum,best apps to related a parfomance and iam very giving a more followers to iam happy to the world performance,happy-go-lucky,.

Vary very beast

Purchased a deal from Appsumo for GetTerms.
This was for a few low volume sites.

The GetTerms Cookie scanner could never discover the cookies our sites were using. Odd since their competition had no such issues.

After many conversations with their tech support and assurances that they were working on the issue, they even suggested we get a refund.

They come off as a scam.
Even the promotion with Appsumo has been erased.

UPDATE:
Let's be clear here.

When the product did not pick up site cookies as advertised (one of your main features), we did contact YOUR customer support.

Customer support told us that there was bug on YOUR end.

We were assured that YOU were working on it.

We waited many weeks for YOU to fix your bug.

The refund is not the issue - YOUR defective product is. And I could add the near non-existent customer support that seemed absent much of the time.

We are perfectly aware that you are a smaller business and we were very patient with your service - as CS wrote you had a fairly big influx from your promotion.

We were ready to work with you - after a few weeks, the cookie scan feature still did not work. We tried to work with you to resolve this.

Given the arrogance in your response, I wish we could leave a "no star" review.

This SaaS tool is legit. It's so easy to generate Policies for your business. No need to spend a ton of money on a lawyer fees.