Globalstay Reviews 

The location was very convenient for me. The apartment is equipped with everything you need, the kitchen had enough dishes and utensils. The bed is comfortable. It was easy to use the parking. There is a swimming pool in the building, but I did not have time to visit it. The staff was very friendly, helpful. I will stay here again.

Scam - gave us a place with bedbugs and no cold water.

This company called GlobalStay , on Bay Street, Toronto is not legit and it is not related to the Burano Condos that manage the building. They did not honor their own Checkout policy. The policy stated you give 4 hours notice to checkout late after noontime, we gave them 1.5 day prior notice for checkout late but they FAILED to comply with this written policy. They invade our privacy and throughout our luggage in the hallway unattended while we were out for an event.
Further, they did not tell us where to leave the condo key after they removed us from the apartment and later they charged our credit card by not refunding the security deposit of $ 200. They violated the Expedia policy by communicating outside the its platform to charge that security deposit. There is no representative to them at the condo building as they stated in their direction. The front desk clerk at the building told us they have nothing to do with GlobalStay as it is considered Airbnb and they only deal with resident of Burano condos which a different management. It appears as if its a phantom company that they try to avoid liabilities if it arise. We have tried even to get their physical address inorder to file a legal action, they did not provide it and even they refuse to issue invoice for the $ 200 for charges justification, they refused. As it may relates to the condo itself, it was disappointing its size, very tiny not only that but also we have seen a mice running and we have taken vid and pics of it. You better to go to a one star motel that probably be better. We are suing them. DONT GO THERE IF YOU TAKE MY ADVISE.

I'm not going to waste more of my time spelling out how horrible this company is, as I've already wasted too much of it fighting with them for a refund I'm owed. They are super sketchy, will lie to you, screw you over, AND they've blocked me from leaving a review on Expedia. Do not go near anything that has their name. What a horrible, horrible experience the whole thing was, and they've screwed me out of 600 dollars. If there's any justice in this world, they will burn in hell.

Beware! It's a scam! Worst travel experience I've ever had. The room was advertised at $85 a night, but fees, some fraudulent, added up to $179. One was a fee for having another person with me, but charged before I even showed up. First, I was completely alone. Second, even if I weren't, how could they have known that before I showed up! They obviously just tack fees on and expect you to fight to get them removed. They want you to take a picture of yourself and your ID and email it to them. Super sketchy. Then they want you to paypal them an additional $200. Only paypal. They won't take anything else. They claim you get it back after 7 days. It's actually 7 business days and I'm not holding my breath. One of their victims suggests to report them to "file fraudulent business practice Canada". I will definitely be doing that. Not customer care at all. For whats now $379 in all, I could have stayed somewhere nice, not somewhere where finding my key in a
stairwell in a lockbox like some tortuous treasure hunt and being told to wander the building with my garbage in my hand looking for a garbage shoot that I can't open anyway is the level of hospitality. Shame on you VRBO for partnering with them.Beware! It's a scam! Worst travel experience I've ever had. The room was advertised at $85 a night, but fees, some fraudulent, added up to $179. One was a fee for having another person with me, but charged before I even showed up. First, I was completely alone. Second, even if I weren't, how could they have known that before I showed up! They obviously just tack fees on and expect you to fight to get them removed. They want you to take a picture of yourself and your ID and email it to them. Super sketchy. Then they want you to paypal them an additional $200. Only paypal. They won't take anything else. They claim you get it back after 7 days. It's actually 7 business days and I'm not holding my breath. One of their victims suggests to report them to "file fraudulent business practice Canada". I will definitely be doing that. No customer care at all. For whats now $379 in all, I could have stayed somewhere nice, not somewhere where finding my key in a
stairwell in a lockbox like some tortuous treasure hunt and being told to wander the building with my garbage in my hand looking for a garbage shoot that I can't open anyway is the level of hospitality. Shame on you VRBO for partnering with them.

These bad reviews made me nervous about a booking I made but I had NO problem with the company. They were super responsive and refunded my $200 deposit within 7 days as promised. Would definitely book with them again.

This property should be de-listed for accommodation until repairs are made to fix a leak in the ceiling that contributes to a disgusting odor that greets the guests upon entry to the apartment. It can only be described as a foul combination of fish and mould. We contacted the property about the active leak in the ceiling (right above the bed in the master bedroom and nothing was done. There are several stains on the ceiling in the master bedroom from this leak which has clearly been ongoing for quite some time as the damage is fairly extensive, including bubbling of the drywall just inside the bedroom door. The property managers were incredibly unhelpful and have now tried to charge us for a broken glass that was left in the cupboard by either their cleaning staff or the previous visitors. The least of our issue was the fact that this property was listed as a "park view" when it in fact faces an apartment across the street with no park in sight. I want my money back from this property as no one should be staying in an apartment with such obvious maintenance issues.

A group of 2 adults and 2 kids stayed here back in June for 3 nights. One of the kids had trouble with his ears from the plane and it ended up bleeding on the pillow one night. By the time I realized it, it was already dried in. They kept $45 of our $200 deposit even after I explained what happened. I wish I had of read the other reviews before booking as it seems this is a common theme for this company.

I am writing again regarding my experience with GlobalStays at 98 Lillian St in Toronto. I received a response from GlobalStays repeating that I was at fault for staying beyond checkout and for damage to their property from smoking. Once again, I paid extra for a late checkout and was still harassed. Also, I don’t smoke and there is absolutely no smoke damage to the apartment. This is nothing but fraud. I would also like to add that they contacted me for a credit card on our check in date and a photograph with my passport. They wanted my credit card so they could perpetrate this fraud. It is actually completely illegal for GlobalStays to have asked me for a credit card as I had booked the stay and paid for the stay with Vrbo.

While the site itself and the apartment was beautiful, the service is just below anything I have ever experienced.
I stayed in 2 Allendale. The instructions for the self check aka scavenger hunt for the key under to the degree of worthless. It took 3 people 40 minutes to find the lockbox. We also encountered not being able to go back into the parking garage where our car was located.
Once gotten to the key of the first apartment we booked, it turned out the other colleagues were in a different location of Global stay, which defeated the entire purpose of booking Global Stay in first place.

The self checkout instructions seemed clear. Leave no later Talan 11am, leave key on kitchen table.
Problem was that the key fob is needed to get the elevator into the underground parking garage, as the place comes with parking. Fortunately one of the residents was able to help.

Durning the journey we called/texted the numbers on the self checkin instructions with no one getting back until an entire day after. So completely worthless.
Won’t stay there again.

I rented their place in Toronto on yonge st for a concert and had the same problem of them trying to keep my deposit and charge me money for an old scratched floor and pillow case with drools. This is a scam. They asked for a pic of me holding my ID and passport which should’ve been a big red flag. I’m now reading the reviews and see that they have “copy and pasted” this scam tactic on to other guest as well. When I called PayPal to get refunded, I was told that paypal is aware of this fraudulent company.

I encourage everyone who has been scammed to file a report with the Canadian government. Type into google “file fraudulent business practice Canada”

These guys are COMPLETE SCAMMERS!!! DO NOT BOOK WITH THEM! They do not have anywhere in the description about their bizzare check in process. They ask for $200 security deposit and also to send picture of your license, etc. Then they ask you to meet a representative of theirs on a side of a road who was over 45 minutes late. Then this representative takes you to the building and the whole interaction is just weird. He refused to let us take our own stuff by ourselves upstairs and said there would be less questions from reception. Absolutely bizzare!!!! Stayyyy awayyyyyyyy

DO NOT STAY HERE-THEY DO NOT REFUND FULL DEPOSIT

My best friend and I rented a condo for a night to see a concert in Toronto. We did not eat in the room or use it for any other purpose than sleeping. Ultimately we slept there a total of 6 hours. When it came to getting the deposit back, they sent me a photo of a years old pillow with drool marks all over it and said they were charging $30 for the pillow. There is absolutely no way either of us did that over a 6 hour sleep, plus the pillow cases had covers on them. When I complained and informed them I would be disputing the charges with my bank, they reversed the balance of my deposit $200 balance and sent me photos of soiled sheets! So Monday I have my call with the bank and I will be sharing the metadata of the photos with them as well. Reading other reviews it's apparent they do this with all visitors.

Worst place I have ever stayed. The condo was so hot and advertises air conditioning, but the The air conditioning was not working at all and when we contacted management, they blamed it on us not knowing how to use a thermostat, which is absolutely ridiculous. I came here for medical tests and now I’ve had to go find somewhere else to stay because they refuse to refund me or fix the air conditioning which we gave them our to do. They did say they came and did it was the same and there was absolutely no air conditioning coming out of the vent the temperature in the tiny tiny condo 24 for over hours and hours they are lovely when you check in but as soon as you’re there, they don’t care , as soon as they have your money, they don’t care about you at all

First thing one star is to many for this company on the contract it states that you would receive your deposit back in 7 days well that's not true and they charged me a assessment fee with out notice or warning they lied about the number of bedrooms and I still have not received my deposit 16 days after checkout and you have to take your trash with you this should be written on every trash can and all through out the house to make it easier for the guests instead of sending this information the day before checkout . We was using the trash can outside the whole time and had to get the bags out nasty and uncalled for .I want my money

Booked a place in Hamilton, Canada for a day through Booking. Few days before the stay, GLOBALSTAY requested that I send my passport and a selfie via email, which I declined due to concerns about their privacy policy. They also asked for 200 CAD security deposit to be sent to a PayPal account - another red flag because of no deposit protection. Although they said these were "mentioned" in their imprint, they were not explicit. I didn't feel comfortable sending personal details to an unfamiliar company email nor the deposit. At the end they didn't provide check-in instructions, had to book an Airbnb.

We stayed in an apt through Global Stay in Toronto. Never again will we book through this company. First, they claimed we were a “no show”. Not true. Second, they claimed we “broke coffee pot and charged us $75. I believe this is a scam operation.

GlobalStay is a fraudulent company that is being run on Booking.Com.

We booked the room with b.com 2 months prior to the trip. Then, they suddenly sent us a message for more instructions and payments only 2 days before the arrival date that we have to pay extras when we can't cancel the trip or the booking anymore. Don't bet on it.

We rented the "full house" they have advertised in Port Elgin. Anyways, it's advertised as entire house. When we get there's it's actually a basement unit. We get dirty looks from all the neighbours upon arrival for some reason. Obviously there's been previous guests partying here upsetting neighbours. Had to pay $1000 deposit on a $300 stay. Then we got charged $300 for two dirty towels we left ( just so you know we washed all towels in the washer and dryer before we left so any dirt on the towels was due to the ineffective washer they installed in the unit). Was told we'd have the whole place to ourselves but we had guests upstairs that kept us up all night. They weren't loud it's just the construction is so bad that a casual conversation sounds like a raging party. Very misleading company. I feel bad for the young guy they have maning the phones, I'm sure he just gets yelled at all day. Needless to say, I don't recommend you stay here. The saddest part? We're in a housing crisis and this company decides it's a great idea to buy up single family homes to scan people out of their money instead of giving it to a productive family. Why is this allowed. Search " Global Stay Saugeen shores Expedia" of you want to checkout the listing for yourself.