Very helpful team, I needed to get my order before my flight and they made sure that happened and followed up a lot until I received my package
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing. The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advi... Toon meer
Bedrijf heeft geantwoord
خدمة العملاء لديكم سيئة للغاية اخبرتهم انني اود اعادة السلعة ثم اخبرني ان المندوب سياتي لاستعادة الشحنة وسيتم خصم 84 فقط ثم اخبرني بعد ذلك ان علي ان اذهب بنفسي الى شركة الشحن واقوم بدفع قيمة الشحن الت... Toon meer
Bedrijf heeft geantwoord
I've placed an order at 10:27 am yesterday which was a Thursday and my best hope was to receive the items on Saturday afternoon since it's already not early morning and Friday is the day off here.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a dynamic and vibrant organization with roots going back to the early 1960’s. Our very first outlet in Dubai started in the year 1963 in Deira. Since then, we have grown and developed into a formidable Eye-wear chain in the United Arab Emirates.
Contactgegevens
Shop #32, Ground Floor, Opp Carrefour Hypermarket Al Waheeda Street, , 550, dubai, Verenigde Arabische Emiraten
- 04 228 4328
- online@gulfoptic.com
- gulfoptic.com
3,9
Goed
147 reviews
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Product was just as advised
Product was just as advised. Delivered on time. Great service.
14 maart 2021
Because your don't give you warranty
13 maart 2021
خدمة العملاء لديكم سيئة للغاية اخبرتهم…
خدمة العملاء لديكم سيئة للغاية اخبرتهم انني اود اعادة السلعة ثم اخبرني ان المندوب سياتي لاستعادة الشحنة وسيتم خصم 84 فقط ثم اخبرني بعد ذلك ان علي ان اذهب بنفسي الى شركة الشحن واقوم بدفع قيمة الشحن التي قد تكون اعلى من قيمة السلعة علما انني في السعودية وسيكون قيمة الشحن اعلى بكثير الا الامارات
10 maart 2021
Antwoord van Gulf Optic
Dear Customer,
I'm sorry that you had a bad experience. As it's clearly mentioned in our in return and exchange policy. All refunds and exchanges cost have to borne by customer. It's the responsibility of the customer to bear the cost of the shipping
Excellent service, Excellent quality!
The service, the updates, from easy online ordering to delivery. They are setting the standard very high- If I ever need any eye care products again this company will be my no. 1 stop! Highly Recommended!
Thank you!!!
26 februari 2021
Review zonder uitnodiging
Antwoord van Gulf Optic
Thank you so much,Elisna coetzee for sharing your experience with us
Thanks Faheem.
Thanks Faheem.! Very helpful and patient sending information and pictures
22 februari 2021
Review zonder uitnodiging
Service was quite fast and the package…
Service was quite fast and the package was beautiful. I got free solution bottle along with cute lens kit.
I really like their service. I placed an order on friday and Saturday i had my box with me.
21 februari 2021
Review zonder uitnodiging
Antwoord van Gulf Optic
Thank you so much, Sidra tul Muntaha for sharing your experience with us, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you
Mr. Fahim. My first and only interaction was with…
My first and only interaction was with Mr. Fahim who helped me sort out my confusion about which lenses I should buy for my daughter. He was extremely patient to all my queries which were endless but he answered everything promptly. I was so happy to receive his advice which I did not experience at other optic shops I had contacted. Because of pandemic I did not want to visit the store but everything was smoothly managed over the phone and on whatsup all thanks to Mr. Fahim and his prompt service. He offered me perfect advice, cleared my doubts, delivered the required lenses within short waiting time. All went so smoothly. I have recommended Gulf Optics to my friends too. I am sure I will continue to associate with Gulf Optics here on. I highly recommend appreciation towards Mr. Fahim by the company. Thank you so much my daughter is happy with her lenses.
20 februari 2021
Review zonder uitnodiging
Amazing customer service and commitment…
Amazing customer service and commitment towards speedy delivery.
10 februari 2021
Review zonder uitnodiging
Excellent Service and Same Day Delivery
I've placed an order at 10:27 am yesterday which was a Thursday and my best hope was to receive the items on Saturday afternoon since it's already not early morning and Friday is the day off here. I was surprised to receive an email saying the order has been shipped at 4:48 pm the same day and then the delivery man showed up at my door at 5:09 pm.
Excellent packaging and professional delivery, also a shout out to the delivery man for the job well done.
This is really awesome, I hope others will learn from you, you saved my weekend.
29 januari 2021
Antwoord van Gulf Optic
Thank you so much,Ahmad Mahmoud for sharing your experience with us, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you
FAST SERVICE...
18 januari 2021
Fast and good
14 januari 2021
Perfect 👌
Very fast shipping, best price I found, easy trustable payments online, friendly use website.
12 januari 2021
Great Service and Highly recommended
I ordered online but since it was pair of glasses I wanted to try them first, I called the guy at the store was very helpful and welcomed me. Very friendly. Highly recommended.
4 januari 2021
Great service and fast delivery.
2 januari 2021
Excellent service
Excellent service. Ordered on the website and they arrived the same day.
13 december 2020
Antwoord van Gulf Optic
Thank you so much,Stephen Scott for sharing your experience with us, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you
Original products
Original products, got exactly what I wanted.
Packaging was very nice.
Thank you
7 december 2020
Antwoord van Gulf Optic
Thank you Sana Sohail
We appreciate your valuable feedback and suggestions
Fast delivery
Though choice was less and price was little higher than other countries I usually bought, they delivered the order so fast which was helpful.
6 december 2020
Review zonder uitnodiging
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