Hamptons  Reviews 1.674

Mr. Danish has been a professional at his job and reports and attends to any issues that arise at the property immediately.

Extremely Helpful
Danish Ashraf from Hamptons is always available and makes running my property so easy. Many thanks Danish,best Nick B - D

Been very pleased with Property Management team at Hamptons. Danish Ashraf is very responsive and understands my requirements.

Hamptons Canary Wharf office have let and managed my property for the last few years and have never let me down. Laura and her team are hard working and always on hand with professional advice and assistance. My property manager, Charlie has been brilliant, always proactive and understanding and finding the best solution for myself and my tenants.
They are my ‘go to’ agent and I highly recommend!

Great service and communication from Saima Hasib all throughout. Truly appreciate the smooth and efficient management

My experience as a tenant with Hamptons has been truly outstanding, and I want to give special recognition to Lexie (Alexandra Lancaster) for the exceptional way she manages everything.

From day one, the level of ease, efficiency, and professionalism shown by Lexie and her team has been remarkable. Communication is always clear, timely, and proactive. Any questions or issues are handled with genuine care and swift follow‑up, and there is always complete follow‑through - nothing is ever left hanging or unclear.

As a tenant, it makes an incredible difference to feel truly taken care of. Every interaction has been positive, respectful, and supportive, which is something I value enormously. At the same time, it’s obvious that the property itself is in excellent hands from a landlord’s perspective too - the attention to detail and standard of management reflects a team that looks after everyone involved.

This has been such a welcome change after dealing with a previous agency’s property manager, where communication and responsiveness were constant frustrations. The contrast with Hamptons is night and day.

Lexie’s dedication, professionalism, and warm, human approach have made this experience feel effortless and genuinely reassuring.

It’s rare to find a property manager who is this reliable, engaged, and committed to building and maintaining a great relationship throughout the tenancy. I cannot recommend Lexie and the Hamptons team highly enough.

They have absolutely set a new standard for what excellent property management should be.

We use Hamptons in Canary Wharf to help us manage a property. Charlie from the team is our day to day manager who ensures that we are kept up to date with anything that might be needed to help maintain both our property and the satisfaction of our tenant. She does a wonderful, professional job and always delivers on what we agree. Thanks Charlie.

The Hamptons team has delivered a timely and responsible experience for us. Ms Charlie Fleetwood, who is our main touchpoint with the team, has shown initiative and make managing our properties in London a breeze.

Prompt and helpful responses to issues especially by Saima

Saima Hasib is a highly competent and professional property manager. She is a pleasure to deal with and I particularly value her reactiveness and capacity to effectively and efficiently handle all issues that have come up related to the management of my property.

Saima Hasib of Hamptons was my property manager and she was excellent. Always accessible and prompt, with potential solutions ready at all times. Perfect for a busy individual landlord such as myself!

​I am currently renting a flat through Ashraf Danish at Hampton, and I cannot recommend his services highly enough. From the very beginning of the leasing process to my day-to-day experience as a tenant, Ashraf has been professional, proactive, and incredibly helpful. Ashraf is always easy to reach and responds to inquiries promptly. I’m never left wondering about the status of a request. Any minor issues with the property have been handled with efficiency. He ensures that maintenance is sorted quickly and with minimal disruption.

Excellent service provided by my property manager, Saima.
She has made having a rental property so easy. I cannot recommend her enough.
Glen Forbes

Hamptons have been providing a full management service for our London flat for a number of years, and they have generally been well organised, responsive and professional. Our current property manager Charlie Fleetwood has been outstanding and always goes the extra mile to help resolve any issues.

Do not let Hamptons manage your property. Problems are too many to include in detail but in summary. Hamptons claim to have competent staff and contractors at their disposal to deal with maintenance issues. In reality if the tenant reports a fault they will send quotes for ludicrous amounts of money. When overseas I had no choice and had to let them do the work. Examples : £1100 to replace some heating elements and light bulbs in an oven. New cost today of the same oven £1000. They also quoted nearly £3000 for complete replacement. Tidying the garden £1100. When I asked for a break down of the costs they couldn't supply. My son cut the grass and tidied up for £100 and they agreed it was good enough for tenants to move in. Patching holes in the wall made by tenants (screw holes for pictures). £75 for each hole. (there were 6.) Tenant had that deducted from their deposit?. Latest disaster. I was quoted £450+VAT to relay some tiles in an en suite bathroom. I highlighted they would need to use adhesive and re grout. Job was done and tenant has shown me a partially re grouted floor. Tiles are still lose and old grout is coming out. I have reported the job wasn't done properly and provided proof via photos. Hamptons say the contractor says the tenant must have damaged the floor after they left. Pictures were from same day job was done. They have offered to re visit and have another go for you guessed it £450+VAT
Their worst effort to date was re painting some roof A frame timbers. It was quoted at £3800 but I was promised a good job and agreed while overseas. On returning to UK found my A Frame Apex paint is peeling and needs doing again (2 years later). I asked for proof the job was done and have been given a copy of a paid invoice. So if you use Hamptons for management assume 10-20% per year minimum of the rent will go in ludicrous overpriced maintenance. Now in the UK I will be ending the management contracts as soon as possible in the interim I am having to do my own work whilst paying them to manage.
Just today they asked if I can agree £300 for gas cert and portable appliance checks (there are none but according to Hamptons I still have to pay for a cert). I sent a copy of a quote for £150 for the same scope and they told me I could organise myself if I didn't want to use their preferred contractor. Incredible.

Arranging a visit by an engineer for a faulty dishwasher under guarantee was handled swiftly and efficiently by Danish Ashraf, despite the complete failure of the manufacturers engineers three times to attend to the issue. He remained on the case despite the odds and not only forced the issue that their engineer attended but as the tenant could not be there he himself waited at the property for the engineer to attend.

Danish Ashraf Property Manager from Hamptons has always provided me with excellent service. He pays attention to any query we raise and promptly resolves any issues.

We have recently started renting a property from Hamptons which the service has been excellent. Very efficient team that are quick in responding to our enquiries and just an extra thank you to our property manager Max Barnes, our oven stopped working, he responded straight away and got an appliance specialist out the next morning.

We have rented from Hamptons for over two years and Max our property manager has always been really responsive whenever there’s an issue, he’s always followed up and done what he can to ensure everything is addressed.

Danish has helped me at every step with the Licensing form for 404 Balmoral Apts. He has shown courtesy
and professionalism through this process. He is an asset to Hamptons.

Kind regards

Elaine Bentley