Happy Hot Tubs Reviews 

Happy Hot Tubs has lived up to their name. Delivery, and installation was carried out in a professional manner, and the controls fully explained. The sales staff are knowledgeable, and very helpful in answering queries, even basic ones. Based on our experience would certainly recommend.

Have used Happy Hot Tubs for a few spares and an Iopool floating sensor. Always been great service, and when the Iopool unit failed they were super quick to send a replacement. Definitively recommend using these guys for your hot tub needs.

Amazing customer service, we only made a small purchase, but the team was invaluable. We will be purchasing our hot tub from this team. If they can take the time to care for the little things, it shows great customer care. Thank you.

Their customer service is second to none. I had an issue with a product and called Happy Hot Tubs. I got through to the wrong department but the person was very polite and took all my details and was very helpful. Ed returned my call within the hour. Although no fault of theirs he kindly offered to replace my faulty product, no questions, no quibble, and he was apologetic and exceedingly helpful. If more British companies followed this example UK would be a great country to do business with. I can highly recommend Happy Hot Tubs. Thanks

Got in touch with this company while looking for a specific lid, not going to be in stock for 6 weeks, got a call back the next day, to say they had sourced one, was put on website and I purchased immediately. Received exactly a week later and I live in a remote location, a Scottish island. Also gave me advice on what lifter, which I also ordered from them, received in 2 days. Fantastic company and great advisor Harry who dealt with my orders, would definitely recommend 👍🏻

Great service from the day we walked into the Happy hot tubs store in Redditch. Rob helped us select the right hot tubs for us. No hard sell at all. Rob and Jack have been answer all our questions pre and post hot tubs delivery and installation.
Installation was super easy the guys were pleasant and knowledgeable and gave full instructions on how to use the tub before they left.
100% recommend anyone thinking of buying a hot tub go to Happy hot tubs.

Purchased our hot tub from Hydropool which in customer care totally let us down. We are therefore purchasing all our chemicals from Happy Hot Tubs from now on and wished we bought our hot tub from them too. Spoke to Ed today, as I had sooo many questions about the pipe cleaning process and chemicals; he was extremely patient, knowledgeable and friendly. It is all clear now and we will continue to be loyal Happy Hot Tubs customers.. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Brilliant service and price
Needing a replacement cover for a Viking hot tub, the original supplier quoted both a long delay and significantly higher price for a branded product (almost double)
Happy Hot Tubs had a really easy online ordering process, free delivery and interest free payment over 3 months
Ordered late Thursday, arrived by courier Monday morning
Couldn’t be better

Great service from Happy Hot Tubs! Having done lots of research online, James understood what we wanted out of a hot tub and provided precisely that. Whole process was seamless from first visit to first use. Some clear guidance from Harry on installation and very quickly resolved a mismatching step. Very happy and wouldn't hesitate to recommend! 😁

Rob and the team at happy hot tubs have been great, clearly very knowledgeable on the different hot tubs. No question is too much, always answered quickly and explained clearly. Rob has been a great support since having the hot tub delivered and explaining the chemicals. We have used the hot tub everyday since it’s been delivered. Thanks to everyone at happy hot tubs!

Everyone I have dealt with at Happy Hot Tubs have been so helpful, informative and patient with my numerous questions as neither my Husband or myself had ever owned a Hot Tub before. James Crawford at Cadnam in particular helped us make our choice but only by listening to our requirements. Would highly recommend this company.

I am so pleased with the hot tub. The service even before we got it was first class; friendly, informed and courteous. The delivery guys were polite, quick and patient with me for me not quite knowing which way to put it! James has got in contact to make sure we are happy and know what to do with the running of it. I would thoroughly recommend this company.

I ordered a new hard top cover for my hot tub from Happy Hot Tubs but also I required a protective cap cover. I couldn't see any on line so emailed Happy Hot Tubs. They said they could custom make one. The price they quoted was very reasonable. The protective cover has now been delivered and fits my hexagonal hot tub perfectly.
Everyone I have dealt with at Happy Hot Tubs have been extremely professional and very helpful.
I would recommend them for your hot tub requirements.

Right from our very first meeting in the showroom James was friendly , informative and very professional. We did not know where to start with buying a hot tub but he was really knowledgeable and did not have a pushy sale style .
This level of customer service continued when we took delivery of our hot tub . Chris and Harry really made things easy and straightforward. We wouldn’t hesitate to recommend Happy hot tubs . Great customer service from start to finish .

Received my new hot tub lid and I’m so happy with it. From the moment I called to the day it arrived the service has been amazing. Kept up to date with expected delivery time. Amazing people and service. I will be buying everything from them from now on. Thank you

Highly recommend Happy Hot Tubs for their products, advice and service. I pop in to the shop in Rustington regularly for chemicals and accessories and always appreciate the guidance and advice I’m given by Peter, who is very knowledgeable and helpful.

I purchased a new lid for my hot tub that was the incorrect size and had to return it. Absolutely no issue with this and Ed was very thorough with my options and offered one the correct size that unfortunately wasn't in stock so I took the refund. The speed of response was almost instantaneous and I would highly recommend dealing with this company over others.

Very professional company, Gary in the showroom is very knowledgeable and extremely helpful. The hot spring hot tub he helped us to choose is exactly what we were looking for and the after sales service has been excellent as well.
Highly recommend this company.

We have had our hot spring hot tub for ten months and very pleased with it when we changed our water this time in April and had been having trouble getting the levels right and we also had some foaming problems as well we even thought about draining the water and starting again so I went in to see Peter at the Worthing store who is so knowledgeable he came up with some suggestions and also tested the water and a few weeks later it is all working well and no foam. Just want to say a big thanks to Peter for your help. Nothing is too much trouble. Thanks again Peter

We were total hot tub newbies when Simon Miles came to do our initial setup servicing under our new service contract. He is the sort of guy for whom nothing is too much trouble - he made us totally at ease and got us up and running with confidence, making sure we knew we could count on his help should anything go wrong down the line.

Highly recommend Happy Hot Tubs and Simon in particular, he’ll get the job done with a smile and make sure you’re all set for good hot tubbing!