Happy Hot Tubs Reviews 

We recently ordered a custom made walk-on hot tub cover from Happy Hot Tubs.

The customer service and guidance throughout was fantastic and we love the final product.

I would highly recommend Happy Hot Tubs!

I have made several purchases from Happy Hot Tubs and their service has always been excellent, helpful and professional. I will always go to Happy Hot Tubs first for anything I need to keep my aging hot tub in great condition, thanks guys :)

David

It's the second hot tub we have purchased from this company. The staff,all of them, are excellent and nothing is too much trouble. Aftercare is amazing. The sundries in the shops and website are reasonably priced. My second tub is a corner one and they have just had a cover cap made to fit it. After lots of phone calls to ensure the right dimensions, it arrived and fits perfectly. I would never go anywhere else for a new tub..EXCELLENT service all round . Thank you

Ryan gave our hot tub its yearly service and I would like to personally thank him for an excellent job. Immaculately clean, the best service we have ever had. Great attention to detail. Thank you for such a good job.

Excellent service from all at Happy Hot Tubs with the ordering and delivery of our new hot tub. James really helped us make the right choice and organised the ordering and delivery including the crane to get it into our difficult garden. On the delivery day all went smoothly with Harry setting up and explaining all the features. Highly recommended - thanks all.

More great service from Gary Maher at Happy Hot Tubs in Worthing/Haskins.

From our original purchase in 2024 through to now, Gary has been a delight to deal with and is full of great advice and guidance.

Thanks Gary and everyone at HH!

We recently purchased a Propel hot tub and couldn’t be happier!
From start to finish, the entire process was smooth and professional. The delivery was on time, setup was efficient, and James has been incredibly helpful in answering all our questions.
The hot tub itself has easy-to-use controls and is the perfect way to relax at the end of each day.
Highly recommend using Happy Hot Tubs to anyone considering making the investment — it’s worth every penny!

The more I have help from Happy Hot Tubs, the happier I am! We gained a Propel tub when we moved home. Customer service has been excellent on every occasion from advice to servicing and repair. Rob has now fitted a new cover which will allow us to continue to enjoy it for years to come. Highly recommended.

Must say a big thank you to Artem who came to service our hot spring beam yesterday. Not the best of weather, but did an excellent job. Everything put back as he found it. Patricia😊

Wow first time I've been in my new Hot Spring LX Jetsetter . What a fantastic spa - has everything much larger spas have.
Cannot thank Happytubs enough for their knowledge and their advice. If you are looking for a Hot Tub look no further - I've looked around but have to say was lucky
to make a positive correct decision and go with Happytubs
Terry

Brilliant service from the minute we walked into the Botley shop till after installation. Top notch cradle to grave sevice from Rob Savage. The hot tub is robust and good value for money!

Highly recommended!

The service was second to none. I ordered the wrong filters the guys put me right sent back the wrong filters and two days later the right ones arrived. Brilliant

Annual service on hot tub.
Rob Waller. Very professional, friendly, knowledgeable, clean and tidy. Great service again from Happy hot tubs

Awesome company to work with, great service in Botley from Rob and Lorna followed up with a perfect delivery 48 hours later.

Had fault with the control panel, Rob W came out, he was so polite, tidy and done an amazing job. Definitely request Rob again if we need an engineer.

Attended the Happy Hot Tub at the Alver Valley Garden Centre in Gosport Hampshire where we spoke to Tim Sant with a view of buying a hot tub. This gentleman was spot on with his knowledge and with his help chose the Hop Sport SX model, which they had to import from America.
He kept us fully updated with its transportation from the states to the UK, and we arranged a delivery date.
The two gentlemen that delivered and installed the hot tub were great, really helpful and nothing was too much trouble. I can really recommend this company if your going to buy a hot tub.

Great experience with James and the happy hot tub team. All were very friendly, knowledgeable and professional. Easy to get hold of and quick to respond to calls and queries. No hesitation in recommending this company.

Just had my Happy Hot Tubs annual service and clean/refill done by Rob W. Arrived on time with a text before saying on way. Great job done and looking great again. Was really happy to answer and give genuine honest feedback on my questions to keep my tub in tip top condition. Cheers Rob and team. Great company with great after sales care too. Highly recommend Happy Hot Tubs if considering a new Hot tub or for any maintenance etc.

From first contact regarding a service and replacement cover for my Envoy NXT, I felt that I was dealing with the right company.
Knowledge of the Hot Springs brand was clear from Ed and showed that Happy Hot Tubs are much more than a web shop for chemicals and filters (which I’ve been using them for, for some years).
Communication throughout was excellent and pricing was made clear and my options for finding best value way to provide my required solutions were provided.
On the day, the service engineer Simon showed his fault finding knowledge, diagnosing in seconds what had caused my electrics to trip the night before the service (faulty recirculating pump) and had the part onboard which I was happy to pay for as an extra on my 8 year old tub!
Now just waiting for it to get up to temperature and start enjoying our tub again, with an extended warranty now in place we have peace of mind that we have a rejuvenated unit ready for the coming seasons.

We have had our hot tub for six months, so I thought it was time to write a review. Thank you to Tim Sant at Alver Valley, Gosport showroom, for helping us choose our hot tub. We bought a mini hot tub, which happily fits in the space beside our conservatory. It is just the right size for me and my husband. Our grandchildren love it. Using it through the winter time was lovely, with the Christmas lights in the garden. My son saw it and had to have a hot tub, but he bought a bigger one. By me recommending him , I got a £200 voucher , which I used to buy more chemicals, so I can share them with him. When it was time to change the water, we had an email from Tim, to remind us. Very easy to do, especially with a pump to drain the water. Was surprised cost to run was cheaper than I thought. £30 a month through the winter, summertime should be cheaper. We use several times a week. Keeping the water up to scratch, is easier than I thought. If we have any worries, then we can always phone Tim, or go to see him. I have been in my son's hot tub, prefer ours😄