Happy Hot Tubs Reviews 

James and the entire team we have had the pleasure of dealing with at Happy Hot Tubs have made the purchase and installation of our refurbished hot tub virtually seamless. From initial interest, to home inspection for access and installation details the process has been explained fully. Every question and query answered without delay and nothing was too silly to ask. We viewed the tub before confirming our purchase and again a wonderful experience with a lovely team. Installation quickly organised and the installation team those guys are awesome. Thank you so much Happy Hot Tubs we are very happy. And the ducks are genius!!!

Ordered a replacement hot tub cover. Excellent service. Regular updates and delivery not a problem. Plus the cover is as good as the old one.

An excellent service from Happy Hot Tub’s, from sales to installation 👌. Tim Sant was a most engaging and informative salesman, greatly aiding our selection and further help during the site visit. The installation team, lead by Harry, were very professional and wasted no time in getting the installation started. All finished within 2 hours and a very good brief was provided on hot tub operation and chemical routines.The hot tub was up to temperature by the next morning, ready for us to take our first dip. We have not regretted using Happy Hot Tubs and only wish we had taken the plunge sooner.

Had a great service from Artem . Most impressed .

Laura from your Cadnam branch was excellent throughout . Really pleased with hot tub and service from start to finish . Would thoroughly recommend

Rob arrived as scheduled, was friendly and helpful. The water wasn’t heating and he quickly diagnosed the problem and replaced the circulation pump. Problem solved.

My original cover for the Hot Tub had cracked & became waterlogged & left me with no option but to replace it. The original equipment manufacturer could supply me a like for like replacement but the Happy Hot Tubs option was a customised reinforced "walk on" model & it was a more economic variant. Ed & Harry at HHT were brilliant & walked me through the initial measurement phase & kept me up to date with the manufacturing & delivery stages. The end result is awesome & is way better than the original. Amazing service & a great product.

Great service from first phone call to Engineer Visit. Rob W even tried to find a cheaper solution for us to fix the tub when it broke. Even got some lessons on how to maximise the life of the tub and efficiency so feel like not only did we get our beloved hot tub fixed but we also had a mini training session too! Went through different ways of using chemicals too which we didn’t know. Thank you so much. I wouldn’t hesitate to recommend them as a company.

The folks at happy hot tubs were really helpful and friendly. Having ordered and sent back what I thought were the wrong pillows, not only were they happy to have them returned they went out of their way to help find the right ones by using my hot tub’s serial number, which as it turned out they were 100% right and I had the correct ones all along 😂😂 They happily shipped them back out to me, with some suggestions on getting them fitted as they were newer versions of the original design. Such a great friendly and professional company, they didn’t charge me to resend. 🫢. Well done guys, will definitely use again for my hot tubs spares and consumables.

Ordered our new 2nd hot tub from Happy Hot Tubs, Rob Savage. Fantastic service. Price quoted, questions answered, site inspection made, delivery date set. The new hot tub was delivered with no hitches. The delivery guys were superb and very respectful of ours and our neighbours property. Old tub taken away. Again very smooth, with no hitches. Full briefing for the new tub provided. Thus was very helpful, even as a second timer! The Jetsetter LX is just what I wanted. Jets for shoulders, back, legs, hips, wrists, hands and a wonderful back massage. I've got used to the solutions now and it's so easy to keep it at the correct levels. I have a cradle cover lifter which makes cover removal simple with no effort. I love the new tub. Thank you all at Happy Hot Tubs for a very professional and friendly service.

Went to Happy Hot-tubs Southampton. Met Henry who was extremely knowledgeable and helpful. Made the purchase of our hot tub a very easy process. Delivered when agreed, plenty of contact in the lead up and after delivery. Harry & Simon who delivered and set up were first class too. Have purchased from the happy hot tub website also, which is very good with a speedy delivery service. Would highly recommend. Thanks guys.

Hi I bought a new hot tub cover from happy hot tubs and what an amazing service from them arrived in six weeks and it fits like a glove so so easy to order and the team are so helpful so if you need something for your hot tub go to happy hot tubs thank you so much

Prompt service excellent product. I needed to replace my original Jacuzzi J235 cover which had become saturated and very heavy. After researching several companies I decided to go with Happy Hot tubs. Had the correct replacement cover in stock ordered on a Monday and it was with me next day. Fitted great and looks much better than original and very pleased with service and product. I would recommend Happy hot tubs.

Great product, excellent customer service. Cover arrived quickly & well packaged & fits my hot tub really well. I would highly recommend this company.

This is a great British company where the service, communication and product just all work really well. Ed was super helpful with getting dimensions right and the quality and price of the cover I received is fab. I was replacing an old tatty one and now my hot tub looks good as new. Thanks Mike

Really great customer service from Harry at Happy Hot Tubs. We were looking to replace our old pillows and ordered some new ones. Unfortunately I’d measured wrong and after a quick call, Harry had sent over another option and had arranged for a quick and convenient return of the wrong pillows. New ones were received within a few days and now fit perfectly. Would definitely recommend.

Great team and equally great service, very professional and helpful. Recommend the company highly!

1st Class Customer Service - the issue I raised today was dealt with swiftly and resolved within a couple of hours and with the exchange of only a couple of emails.

Excellent Customer service..😀

Happy Hot Tubs - very Happy Customer..👏👏🎉

Great on line shop, fantastic after sales service and helpful knowledgable staff.
Recently had a problem that was quickly solved with the help of Henry 😎👍
Nice job Henry and keep up the good work HHTs 😎👍

A very efficient company to deal with. I was already a customer for the consumables but needed a hot tub cover for my jacuzzi. Their service was excellent even when I accidentally ordered the wrong SKU. New cover is a great fit and has a longer skirt round it which was an issue with the OE Jacuzzi one.