Hardrock Reviews 158

The app is completely inaccessable for sensible florida residents. The bar of location verification is so high it should be a crime. I can't use the desktop app, i can't use the mobile app. The app requires wifi which doesnt even seem to work for the purpose that they implemented it for. This company need sued for accessability concerns. If the govt can validate my status with paper so can you! The enshidification of tech products has gone too far. Please fix this. I talked to you guys today. Worst customer service ever. Completely unknowledgable. Your policies are so unclear, they dont even know it. Just read the chat logs. To me, this seems like a problem that goes all the way to the top. I need clear sensible statements on how to get the app or website working. I want a way to have consumers work around that when applicable. This system is a bastardized shadow of what is wrong in america, answering adversity with laziness and self preservation. To make an omlette, you got to crack a few eggs. To make a sportsbetting website, you got to just think of the absolute worst way to get somebody onboarded. I get it, its just WILD BRO.

IF YOU DO CARE ABOUT YOUR MONEY PLEASE READ!
With them you might lose your money before you lose your wager. Not only you can’t get a hold of the customer service and it takes forever for a simple stuff, but I had a moment when my deposit failed multiple times and 3 days later hard rock charges that amount from my bank and when I try to withdraw it gives me the error massage and ask to deposit 10 more dolors to unlock other payment method. it took me 2 hours to get to customer service with no results . I might be only online sports book in Florida, but it’s a headache and a half totally not worth it

Absolutely the worst customer service. I've been trying to get my account activated for over 2 weeks. Last year I gave up and used our family members account. And regardless of that there are limited betting options their parlays don't pay enough odds if you look at it closely you just beat each game on its own and you won't come out any different and a better chance of winning. As well there aren't prop bets it's just a shame for the guy who has the racket covered in Florida. I can guarantee I'm not the only person thinking this and as soon as somebody else comes in the market everyone's going to switch. If you have another option stay there

All the casinos are rigged, but Hard Rock Bet is by far the most egregious that I've seen. Bet $100, dealer has blackjack. Bet another $50, dealer hits twice to get to 21. Bet the rest, dealer has blackjack. Three times in a row the dealer had 21 and cleaned me out. Yeah, I'm sure that happens without rigging. I mean, have YOU ever gotten 21 three hands in a row? I'm certain for the majority of you the answer is no.