Really pleased with my purchase from Harper Kendall. I ordered the 4-band puzzle ring and it feels substantial, well made and looks even better in person. The ordering process was straightforward, del... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Well presented and well packaged- had a reasonable first time purchase discount. My only gripe would be the photos gave the impression that the item (infinity link) and chain were bigger than what... Toon meer
RIP OFF! Do NOT buy from this company. I purchased earings for £149 for my daughter to wear at her wedding. Harper Kendall have refused to exchange them and also refused to acknowledge that the identi... Toon meer
Bedrijf heeft geantwoord
Arrived on time, fabulous piece of jewellery, looks a treat, wouldn’t hesitate to purchase from you again, very helpful customer service.
Bedrijfsgegevens
Geschreven door het bedrijf
Beautiful contemporary luxury jewellery with our distinctive signature character and bespoke design.
Contactgegevens
22 Hatton Garden, EC1N 8BA , London, Verenigd Koninkrijk
- 0844 330 0141
- info@harperkendall.com
- harperkendall.com
4,3
Uitstekend
139 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have used this company before and…
I have used this company before and find their website clear and concise and service is very excellent
15 mei 2026
This company has excellent customer…
This company has excellent customer service. I bought a locket necklace and I wanted to send it back to have it engraved.
Customer service were excellent, they
allowed me to send it back and within a week I had my necklace back!
It’s a truly wonderful piece and I’m loving it!
Thank you so much
Rochel
27 januari 2026
A wonderful experience for a sentimental purchase!
My purchase through Harper Kendall's website was so easy. The package arrived from London to the US quickly, with tracking provided. It was safely shipping and the pendant was exactly as pictured. I had been searching for 5yrs for a lost/stolen pendant that was a gift from my late father. I looked online and in every jewelry store without luck - until I saw this one. I cried and knew whatever the price it was worth it. I didn't know how much it would mean when I opened the box -- but it was so incredibly special. The pendant is stunning!!! I wasn't expecting a chain, but it was a nice surprise. I'd also like to thank customer service for quickly refunding the shipping charge that was added in error. An all around fantastic experience!!
26 februari 2026
Antwoord van Harper Kendall
Thank you for your kind and positive review. We are very pleased to hear you are happy with your pendant and have finally found exactly what you were looking for and searching for after all these years for this particular pendant, since this holds such meaning and sentimental value for you.
Kept me updated with my order,great…
Kept me updated with my order,great quality item and fast delivery
10 februari 2026
Amazing customer service
Amazing customer service. One of the best I’ve ever received. Thank you! Gorgeous product too.
25 januari 2026
Review zonder uitnodiging
Great product -prompt delivery
15 januari 2026
Ordered a 20 inch necklace but got 18 inch
Ordered a 20 inch necklace and they sent 18 inch. When requested return they insisted the order was right, but measured it and certainly was the wrong length. Return was approved, but not a good experience.
6 januari 2026
Antwoord van Harper Kendall
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.
Necklace lengths can sometimes vary slightly depending on several factors, including the specific style of chain, the design of the clasp, and the method used when measuring. In many cases, the stated length refers to the full length of the chain, including the clasp, and certain chain styles or link structures can also influence how the piece measures when laid flat.
Our team checks items against the listed specification before dispatch, and based on our assessment, the chain supplied matched the ordered length according to standard jewellery measuring practice. That said, we fully understand that fit and expectations can vary, and we appreciate you taking the time to raise the concern.
If a piece ever arrives and does not feel right for you, we are always happy to help resolve the matter. If, for any reason, a chain is not as described or the length is not suitable, we are more than willing to arrange an exchange for an alternative length where possible. Ensuring customer satisfaction remains a priority for us.
Fantastic customer service
Absolutely brilliant customer service, there was a problem with the post, which is not the jewelers fault. They contacted the post and kept me up to date with the tracking system. I purchased some beautiful rose gold heart earrings that were well worth the wait. Thank you for your service. Kind regards Lisa Marie Wedge
4 december 2025
The courier company put the parcel when…
The courier company put the parcel when delivered in my bin.
15 november 2025
Love them !!!!!!
Lovely Silver / black earrings that I had been looking to find for quite a while as I had a very similar pair previously and lost one sadly !!
Arrived fairly quickly ,well packaged and Beautifully boxed
Love them !!!!!
28 oktober 2025
Nice quality.
21 oktober 2025
Professional site
Professional site, easy to order, and the ring I requested arrived in very good time with excellent tracking communication. Overall, I am one pleased customer.
14 oktober 2025
I’m absolutely in love with my Belcher…
I’m absolutely in love with my Belcher bracelet. The chain is strong but still dainty enough to look elegant on my wrist, and the heart charm detail is just beautiful — delicate filigree with a secure clasp that feels really special. It’s one of those timeless pieces you can wear every day but also dress up for an occasion. I’ve already had compliments on it and couldn’t be happier.
23 september 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.