Really pleased with my purchase from Harper Kendall. I ordered the 4-band puzzle ring and it feels substantial, well made and looks even better in person. The ordering process was straightforward, del... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Well presented and well packaged- had a reasonable first time purchase discount. My only gripe would be the photos gave the impression that the item (infinity link) and chain were bigger than what... Toon meer
RIP OFF! Do NOT buy from this company. I purchased earings for £149 for my daughter to wear at her wedding. Harper Kendall have refused to exchange them and also refused to acknowledge that the identi... Toon meer
Bedrijf heeft geantwoord
Arrived on time, fabulous piece of jewellery, looks a treat, wouldn’t hesitate to purchase from you again, very helpful customer service.
Bedrijfsgegevens
Geschreven door het bedrijf
Beautiful contemporary luxury jewellery with our distinctive signature character and bespoke design.
Contactgegevens
22 Hatton Garden, EC1N 8BA , London, Verenigd Koninkrijk
- 0844 330 0141
- info@harperkendall.com
- harperkendall.com
4,3
Uitstekend
139 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
FAKE STERLING SILVER
FAKE STERLING SILVER
Bought myself a sterling silver cameo necklace. The silver is fake. And it’s not a genuine cameo. Would’ve been fine if it didn’t cost me £140
11 september 2025
Review zonder uitnodiging
Antwoord van Harper Kendall
Sorry, but you are very much mistaken. The sterling silver is not fake and is completetly 100% genuine. All our jewellery is fully Hallmarked and Certified genuine, if you had any concerns, you should have contacted us directly before leaving an incorrect review when we could have clarified things if you had any concerns.
Don’t trust them
Asked about the weight of a bracelet and they refused to tell me.
Rule number 1) Don’t trust ANY jewellers who can’t / won’t tell you the weight of the item / metal they are selling.
That basically means it weights peanuts and they are charging you over the odds ….
5 augustus 2025
Review zonder uitnodiging
Antwoord van Harper Kendall
That is not the case at all. We always provide the weight information and details when available. Unfortunately, in this instance, we could not provide you with the weight information of that particular bracelet since we do not hold the weight information for every single piece due to the huge number of jewellery pieces we carry on our store. However, we always try and provide any details in regards to weight or any other information as best we can if it's available on our system. We apologise for any inconvenience.
Great
I purchased a necklace that I absolutely love! I Ordered it on monday and received it on thursday. It was very easy to communicate with the company as responses was always very quick. The packaging was a joy the jewellery box was nicely wrapped etc. I would recommend and purchase again from this company.
23 mei 2025
Review zonder uitnodiging
Beautiful necklace and so sparkly
Beautiful necklace and so sparkly, it is exactly as described. I love it.
25 maart 2025
I am very happy with my purchase and…
I am very happy with my purchase and was kept up to date regarding delivery will shop again
15 maart 2025
Ordered a 9carrat bangle
Ordered a 9carrat bangle. It has arrived and weighs as much as a feather. Very small and flimsy for £500. Not great value. Packaging was nice though. Will be going into a jewellers in person next time than ordering online.
5 februari 2025
Great service
I bought a gold bracelet which arrived within 2 working days, the bracelet was too small for me and had to be returned, had it fit I would have kept it. The returns process was simple and efficient. Definitely would buy from them again in the future.
Can’t fault the service
19 februari 2025
Review zonder uitnodiging
Bracelet is as described
Bracelet is as described I’m very pleased with item just how I imagined it would have liked a choice of a heavier one , fits perfectly (7”)..only downside was delivery took a week to ship ,but overall very happy
16 januari 2025
I had to pay EURO 66,- to customs to…
I had to pay EURO 66,- to customs to have this delivered and there was no mention of this during the sale while (now that I did pay it) it was easy to figure-out, yet the company could not easily add it
8 januari 2025
Antwoord van Harper Kendall
We are sorry that you had to pay customs duty for your item. But unfortunately, that is something which out of our control since we do not take responsibility for assistance in that matter since every country has its own and very different customs laws and regulations where mostly customs duties are not charged on our products so we cannot in advance mention this to our customers. However, this is clearly mentioned and stated in our shipping policy. https://www.harperkendall.com/pages/shipping
Nice but smaller than expected
Well presented and well packaged- had a reasonable first time purchase discount.
My only gripe would be the photos gave the impression that the item (infinity link) and chain were bigger than what actually was sent.
It’s very delicate and I’m not sure if it will retain its value.
Although it was a present to be handed down to the next generations- I like my presents such as this to have value.
10 december 2024
Nice product
Nice product, once i had untangled the knotted chain, i'm sure she will love it.
16 november 2024
Great online jeweller
Great choice on website. The product arrived promptly and well packaged. The product was as attractive as it had looked online so both the recipient and I are very pleased with the purchase and service.
28 augustus 2024
Opal ring
I would definitely recommend Harper Kendall. I ordered an Opal ring online. Arrived after a few days, absolutely beautiful ring and great quality too. I would certainly use them again
8 augustus 2024
Item was true to the website picture…
Item was true to the website picture and description. Ordering was simple, emails were sent at each stage of the process and delivery was on the advised day.
30 april 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.