Hatme Reviews 992

Bras very comfortable. I had to communicate with them for a payment issue that was my fault and they were very nice and respectful. I will buy again.

Excellent service - very quick to respond and first class communication

After receiving goods that were damaged I was very pleased to be told that they would be replaced. I haven't yet received the new goods but I'm sure they will be here within the next day or so .

This company is a sham, they have refused consistently to provide me with a returns address, they have used delaying tactic after delaying tactic and to top it off, they have stated that they will only act when I have posted a 5 star review!!! DO NOT BUY FROM THIS COMPANY. I will be reporting them to trading standards.

Ich habe 2 Kissen gekauft. Diese entsprechen nicht das was im Shop angeboten wird. Finger weg!!! Schlechte Qualität. Hatme weigert sich eine Rückerstattung zu machen und will, dass man die Ware nach China zurücksendet. Dann wurde noch angeboten die Kissen zu behalten und eine Rückerstattung von 8 €!!?? Sehr unseriös und Betrug!!

The customer service was fine. Discrepancies were resolved.

Mama mea adora aceste încălțări, multumesc.

Sprzęt który otrzymałem był co prawda uszkodzony ale to tylko elektronika. Zawsze może nawalić. Zajęli się reklamacją wzorowo. Szybka reakcja bardzo im się chwali. Obiecali nowy sprzęt. Czekam na przesyłkę.

Costermer service was very good. Will buy in the future

They really try to help me when I makes a double order !
Thanks ! You guys are amazing!!
Ebbe Johansson Sweden.

I have made several orders over the last few years and received excellent service and well fitting bras.
My last order has taken longer than usual to reach me, but has been resolved to my satisfaction.

I bought Titanium chipping boards which arrived bent- the boards seem to be of good quality and would have taken a lot to bend them during delivery—customer service are sending replacements and were proactive to resolve this hence 5 stars - further updates to follow if anything differs

Jag fick fantastiskt bra och snabb hjälp av företaget när jag av misstag gjort en dubbelbetalning. Företaget reagerade o skrev till mig innan jag själv hann ta kontakt. Stort tack!
/Monika

Bitte einmal einige negativen Bewertungen lesen, oft der gleiche Inhalt:
1.) Warenrücksendung NUR nach China für 50€
oder
2) Gutschrift Bruchteil der geleisteten Zahlung
3) BESTECHUNG/ ERPRESSUNG = Erst 4 Sterne bei Trustpilot bewerten, dann gibt es einen Teil €-Gutschrift.

-> Leider hat die KI von trustpilot.com dieses "VertriebsMuster" von hatme nicht erkannt, da die Bewertungen positiv sind aber der Inhalt oft negativ ist.

An excellent customer service, very helpful and very responsive to my emails. Would definitely use this company again

Habe wieder storniert, da Bestellung dür den es bestimmt war, nicht wollte. Stornierung lief gut.

Der Kundenservice sehr schnell und zuverlässig und freundlich

Very good customer service when I required a refund.

I was recovering from surgery from breast cancer.
I needed a bra that was comfortable and easy to put on. The bra I ordered not only was comfortable, but also was beautiful- colorful, lacy and very feminine. I ordered 2 - one in pink and one in cream. Thank you for making my recovery so special.