Heating Oil Today Reviews 

Same story as most, ran out of oil overnight, and when I called them I was expecting a “can’t help you at such short notice” but was so pleasantly surprised when Diane picked up and was so friendly and helpful (and didn’t mind me calling her back several times). From placing our order just before 11am (on a Saturday) to delivery by 12.45, the service was exceptional. Gary was the man who came to deliver the fuel. He was so friendly and helpful and worked hard to sort out the lockout. We fueled him with tea and it was sorted! Just awesome service!!! Gary is a legend!!

The team delivered on their promise to urgently fill our oil tank. We were kept updated on their arrival time. The lady (Holly) who delivered the oil was very pleasant, & delivered the oil quickly & efficiently.

Absolutely amazing service from Heating Oil Today. We woke up to a freezing house and realised that we'd foolishly let our oil tank run completely dry. But after a quick phone call with the friendly and helpful owner, they managed to deliver heating oil in literally three hours! Holly, who delivered the oil, was exceptionally friendly, knowledgeable, and even helped me to get our boiler restarted, which was above and beyond. Highly recommended, and we won’t hesitate to use them again.

Most helpful delivery by Tim very prompt delivery excellent service. Tom was very helpful and checked boiler was working fine after delivery as we were so low in heating oil. Highly recommend

Fast, reliable. friendly - and most importantly got our house warm again on the same day!!

We have just had Tim out from heating oil today. What a great genuine guy! He took the time to explain how my oil boiler worked (new house, and never had oil heating before) and made sure it was all up and running before he left, spending time bleeding the oil line. Will definitely be using again.

Great same day service having ordered before 10.30. Big thanks to Holly & Austin who delivered the oil then reset the boiler to get us back up and running again.

Amazing service, so friendly, fast and knowledgable! Within 24 hours we have oil and our heating is back on. Thank you again. Can’t recommend them enough!

Ran out of oil last night so found these guys online and they delivered next morning first thing! My boiler had cut out and they got it back up and running for no extra charge! Couldn’t fault these guys, very easy to deal with and now my heating is on!! Thank you so much x

One of the rare Heating Oil providers where ‘same day’ actually means same day.

Responsive, polite, diligent. What more can you ask for?

Ordered in the AM, delivered the same afternoon (after being let down by 2 other providers) and worked at no extra charge to get my boiler restarted, not leaving until 100% certain our heating and hot water had been restored.

Could not recommend more highly.

What a great company and they restarted my boiler as well

If you run out of oil and need some urgently these are the company to use

I had a fantastic experience with their prompt same-day service, characterized by excellent communication and a brief delivery timeframe. The woman who brought the fuel went above and beyond by assisting me in clearing the lines to the boiler without any additional charge. Absolutely outstanding!

Genuine same day, very hands on service with top notch communication and short delivery window. The lady who delivered the fuel also helped me clear the lines to the boiler at no extra cost. Brilliant experience all round.

My wife and I (with two small kids!) just had an absolute nightmare - Ran out of oil on the evening of 21st December.

After a bit of Googling, a brief row about Christmas being ruined (😂), and a quick call to Tim, we realised that Heating Oil Today were absolutely the right people to help. Tim talked us through everything and within 45 minutes we had a plan and oil that we could collect at 7am the following day (a Sunday!). It seemed too good to be true but the following morning I collected 200 litres of oil in 20l canisters, and with Tim’s advice on the boiler restart / bleed, got us back up and running by lunchtime. All fitted (easily) into the back of a BMW 1 series with zero mess or hassle.

Thanks so much Tim and team - You absolutely saved us - First class service and 110% recommended to anyone in a similar situation!

Having just noticed the low oil level indicator flashing, I ordered some emergency oil at 12:05 on a Saturday and it was in the tank 2 hours later! Delivered without the driver getting lost, well within the promised time and by large van, rather than a tanker (which cause chaos on surrounding roads). After so many poor deliveries, this was astonishing

From the moment I called, Tim kept me informed by email and text as to the progress of the emergency delivery. They arrived exactly as planned and they had a 30 metre hose so that there was no dragging of jerry cans to fill the tank. In addition, they were also able to help to restart the boiler. As long as the boiler is not broken they can help with getting it going again but not repair it. This help was very necessary as there was a lot of air in the line. Top class service and customer experience.

Brilliant service. Oil delivered before 11am using same day service. Communication was faultless, with several progress updates. Delivery by Tim who somehow got boiler working despite loads of air (oil had run out due to fault). Could not have been better. Quite frankly I’m staggered!

An absolutely amazing company, proper old school with their customer service, actually putting the customer first and genuinely caring about the service they deliver. I placed my order at 11:30am and the oil was delivered at 3:30pm, Tim was so helpful and even bled the boiler for me to get it working as we'd been out of oil for over a week. Cannot recommend them enough - thank you!

I’m a heating engineer and look after some very important care homes looking after people with serious disabilities. I called Tim later in the afternoon, as the usual oil supplier had let us down and not turned up. The boss went out personally and filled 2 separate properties for me. But the cherry on the cake was the fact that he stayed and vacuumed the oil through to the burners and stayed to make sure they were ok for no extra money. I have used these types of services in the past. However, HOT are by far the most professional and best value for money I have found. Absolutely Amazing!!

Absolutely fantastic, life savers , courteous and efficient. Kept me updated from start to finish. I've used this company twice now, once click and collect and once for delivery. Great service all round.