Heating Oil Today Reviews 

110
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Same story as most, ran out of oil overnight, and when I called them I was expecting a “can’t help you at such short notice” but was so pleasantly surprised when Diane picked up and was so friendly an... Toon meer

Beoordeeld met 5 van de 5 sterren

One of the rare Heating Oil providers where ‘same day’ actually means same day. Responsive, polite, diligent. What more can you ask for? Ordered in the AM, delivered the same afternoon (after... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant service. Oil delivered before 11am using same day service. Communication was faultless, with several progress updates. Delivery by Tim who somehow got boiler working despite loads of air... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having just noticed the low oil level indicator flashing, I ordered some emergency oil at 12:05 on a Saturday and it was in the tank 2 hours later! Delivered without the driver getting lost, well with... Toon meer

Bedrijfsgegevens

  1. Verwarmingsolie leverancier
  2. ook in
  3. Brandstofleverancier
  4. Kerosineleverancier

Geschreven door het bedrijf

Emergency Heating Oil - We are heating oil suppliers providing a same day delivery to domestic & business customers throughout the South East. We are open 7 days a week ( 7am - 7pm ) Order before 11am for a same day delivery. We also provide a Click & Collect service from our farm in Chelmsford, Essex. All our deliveries are made with Baby Tankers, allowing us to reach properties or oil tanks with restricted access. Emergency heating oil throughout Essex, Suffolk, Cambridgeshire, Norfolk, Hertfordshire & Kent.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

110 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(110)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfect delivery

Perfect delivery, on time - kept up to date throughout - holly was great and got the boiler fired up no issues at all.

Highly recommended service

8 maart 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you very much for sjaring your 5* Experience - So glad Holly could asssit you. Kind Regards Diane

Beoordeeld met 5 van de 5 sterren

Efficient and reliable emergency oil delivery

Having been badly let down by heatingoil.co.uk who had my money for a month with NO delivery. HEATING OIL TODAY came to our rescue. What a wonderful service for desperate oil users! After a freezing cold weekend with no heating or hot water I had a hot bath on Monday night - thank you. Not cheap but so efficient and reliable.

25 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you for trusting us with your emergency oil delivery - and for taking the time to share your experience. Glad we could come to your rescue. Kind Regards Diane

Beoordeeld met 5 van de 5 sterren

Unbelievably good service!

Having been let down by normal supplier, I was out of oil with a frosty wife and kids. Within an hour of calling, Tim was filling my tank up and he didn’t leave until he made sure the boiler was bled and working again. Worth every penny when a situation like this happens. Fantastic.

4 maart 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Morning Rod, Thank you for taking the time to share your experience - it truly means a great deal to read our customers comments. I hope everyone has now thawed out. Kind regards Tim

Beoordeeld met 5 van de 5 sterren

Great service

Great service. A life saver. Thanks Tim!

1 maart 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thanks so much for taking the time to leave us a 5* Review. Pleasure to meet you. Rgds Tim

Beoordeeld met 5 van de 5 sterren

Reliable, speedy & trust worthy

After unexpectedly running out of oil, and searching the net for same day delivery, we found Heating Oil Today. We were very impressed with the quick response and the friendly team that arrived. They stayed onsite ensuring the boiler had no airlocks and was running efficiently. Above and beyond service! Highly recommend.

24 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Good Morning Sacha, Thank you so much for leaving us a 5* Review, it is very much appreciated.

We truly pride ourselves in going the extra mile for our customers and it gives us massive pleasure when we can leave a property with a same day heating oil delivery and a running boiler. We fully understand what this means to our customers.

Regards
Tim



Beoordeeld met 5 van de 5 sterren

Highly recommended

From the moment I first spoke to Tim on the phone to the delivery of oil to my 89 year old mum less than two hours later I cannot recommend this company highly enough. Tim was so friendly and helpful in our initial call then following up to keep me updated on the progress of my order. Diane made the delivery and not only took the time to ensure that my mum’s boiler was working properly before leaving but also gave her time to chat with mum which was so kind towards her.

1 maart 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you so much for leaving such an extensive 5* Review. It’s so satisfying reading our customers experiences - We truly strive for perfection and I’m so lucky to be surrounded by Staff that will go to any length to exceed our customers expectations. Karen it was our absolutely pleasure to help you. Kind Regards Tim

Beoordeeld met 5 van de 5 sterren

An excellent service

An excellent service in helping us out of a bind. Both very efficient and courteous. Highly recommended.

27 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you so much for trusting us with you heating oil order. And a massive thank you for sharing your experience. Kind Regards Diane

Beoordeeld met 5 van de 5 sterren

Brilliant service

These guys are fantastic - really efficient.

26 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you so much for utilising our services and for leaving a 5* Review. We really appreciate your feedback. Rgds Diane

Beoordeeld met 5 van de 5 sterren

Immediate and helpful response

Immediate and helpful response. Returned from holiday with an empty oil tank and a 1year old baby IN February. Sorted us out straight away within 2hours if phone call at the weekend and got us heated again!

22 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you so much for taking your time to share your review - So pleased we could assist you over the weekend. Kind Regards Diane

Beoordeeld met 5 van de 5 sterren

Fast efficient service-helpful with…

Fast efficient service-helpful with advice and a hands on approach on how to re start the boiler.

13 februari 2025
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Antwoord van Heating Oil Today

Thanks Andy, We really appreciate you trusting us with your order and for leaving us a 5* Review - Means a great deal to our small family business. Kind Regards Diane

Beoordeeld met 5 van de 5 sterren

I couldn’t recommend more Tim was so…

I couldn’t recommend more Tim was so helpful from point of call I felt completely confident that he would stand by his word and get oil to us as quickly as he possibly could, well within the hour was just service that is outstanding, the help to get our boiler back up running after running out was also so helpful too this is service which needs to be spoken about I certainly will be. Thanks to you and Hollie 🤩

21 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Morning Samantha, Thank you so much for sharing your experience. We will always do all we can to deliver heating oil in a timely manner and to assist with restarting our customers oil boilers. I will ensure I share your review with the rest of the HOT Team. Kind Regards Diane

Beoordeeld met 5 van de 5 sterren

Called at 10.30

Called at 10.30
Delivery by 12 noon
Lady that delivered the oil then checked the boiler and tested the heating
Really great service, highly recommend

20 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Hi Suzanne,Thank you so much for ordering your oil with us and for sharing your positive experience. We really appreciate customer taking time to leave us feedback. Kind Regards Diane

Beoordeeld met 5 van de 5 sterren

From first contact by phone to oil in…

From first contact by phone to oil in tank and boiler up and running again, friendly helpful and efficient service. Thanks for getting us out of a muddle

20 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Evening Linda, Thank you for taking the time to leave us a 5* Review. It gives us massive pleasure helping with getting your hearing back on. Kind Regards Tim

Beoordeeld met 5 van de 5 sterren

Excellent service

Ran out of oil this afternoon and with two small children I went into panic, I rang and spoke with Tim who instructed me on how to order and was at my door with in the hour! Fabulous service

20 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thanks Laura for your review - we really appreciate you trusting us with your order. So glad Tim could assist you at speed. Kind Regards Diane

Beoordeeld met 4 van de 5 sterren

Helpful quick and friendly service

Helpful quick and friendly service, while not same day (I ordered after 11am) it did arrive the following day.

11 februari 2025
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Antwoord van Heating Oil Today

Thanks for your review Gillian - we will always deliver an order that been placed before 11am on a same day basis ( Guaranteed ) - I can see we advised of the next day service, rest assured we are looking at ways we can extend this deadline in the future. Kind Regards Diane

Beoordeeld met 5 van de 5 sterren

Having ordered oil three weeks ago and…

Having ordered oil three weeks ago and still not received it, I was literally on fumes. Heating Oil Today were fantastic and we had a delivery of 300 litres within a couple of hours. I had hoped this would last until my original oil delivery arrived - however still waiting! Great company and service.

17 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Evening Alice, thank you for taking the time to share your experience. So glad we could assist you whilst you wait for your main order. Kind Regards Diane

Beoordeeld met 5 van de 5 sterren

Friendly and helpful

Friendly and helpful. They kept me informed of ETA, etc. at all times. Thoroughly recommended. I would certainly use Heating Oil Today again if I needed to.

Note they operate 7 deys/week, so ideal if you run out of oil at the weekend.

9 februari 2025
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Antwoord van Heating Oil Today

Thank you for trusting us with your order - I'm so glad we were able to help you over the weekend. We are committed to providing deliveries when people most need them and this is often at the weekend. Really appreciate you leaving us a 5* Review. Kind Regards Diane

Beoordeeld met 5 van de 5 sterren

Fab customer service

We are completely new to oil heating and our gauge didn’t tell us we were running out till oops- completely run out!
We tried many big companies and all either didn’t do emergency deliveries for domestic properties or we’d have to wait 5-7 working days!
I have a disabled child and had only moved in a week before, by the time I called Tim at heating oil today, I was very stressed! Tim had absolutely fab customer service and got a delivery to us as soon as possible.
Our delivery driver Diane was excellent. We didn’t know distance to tank etc to give prior to delivery, the pipes to pump weren’t quite long enough on her vehicle , so she filled our entire delivery by canister. An absolute superstar!

16 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Morning Sarah, Thanks so much for sharing your experience with us. It truly gives us **MASSIVE** pleasure reading our customers comments.

Our business is TOTALLY focused on getting peoples heating & hot water up and running as soon as physically possible. Don't ever panic again we are only a phone call away and work 7 days a week.

Ps Diane has made notes on your tank location - IF you need us again we will bring a tanker with a longer hose.

Beoordeeld met 5 van de 5 sterren

Came to our rescue on a Sunday morning…

Came to our rescue on a Sunday morning in time to warm the house up for guests arriving in the afternoon. Great company, highly recommend.

16 februari 2025
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Good Morning Rosalind, Thank you for taking the time to leave us a glowing testimonial. We work alongside a large number of RENTAL PROPERTIES and fully appreciate the need to keep your guests comfortable. Customers are always impressed when we deliver on a SUNDAY. Kind Regards Tim

Beoordeeld met 5 van de 5 sterren

Customer service were great

Customer service were great, very helpful and accommodating. Only downside is it took longer than expected, over 7 hours from ordering at 10.30 am so don't expect a quick delivery, but like I say, my experience with the company was very good.

13 februari 2025
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Antwoord van Heating Oil Today

Thank you very much for leaving your comments - totally accept your feedback on timings, Our aim is to deliver within 4 - 6 hours, however we are currently witnessing higher than normal demand. Your feedback will be discussed and I hope "should you need us again" you will notice an improvement. It's not an overnight fix, however we are going to work on it - I promise. Kind Regards Tim

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