Heating Oil Today Reviews 

I recently had the best experience with Heating Oil Today I’ve had with a business in a long time. We arrived home during a cold snap at night from hospital with our 2 day old baby and no heating. We had a warm house by breakfast the next day. Tim, who answered our call was professional and reassuring and went above and beyond to help us. Whats more their team sent a gift to us for our new baby. I find most businesses today forget about how important good customer service is. Heating Oil Today have reassured me there are still local businesses out there that alongside providing their services, care about their customers and their community. Thank you to the whole team for outstanding customer service, and we’ll be recommending you to everyone!

Excellent communication, prompt service and a very helpful engineer who got my boiler working again.

The amazing service of getting my oil to me so quickly I only ordered it at 9.00am and my heating was up and running by midday!!
Such a friendly and helpful company I definitely Will recommend them to my friends.

Excellent service, Holly delivered our oil, late in the dark, and on the same day !!! such a lovely young lady ! we have just moved in and ordered oil, but 10 day wait, we were very low, then I had to have emergency surgery, she was brilliant, moved the gate and bricks holding the gate as I could hardly move … will definitely recommend .. the number is stored in my phone and address book

Diane came out to us in Herts early on a Saturday morning - we’d run out of oil the day before. The communications by text with both Tim and Diane were great and Diane topped up the tank, got the air out of the system and the heating back on within an hour! Just brilliant and also meant I did not need to go to the expense of calling out a heating engineer to get the boiler going again. Highly courteous throughout too. Thank you HOT.

Second time using Heating Oil Today and they delivered 2hrs from order. Great service.

The best customer service.
From order to delivered in less than 4 hours. The emergency service delivery is beyond exceptional.
Accommodating, professional and going way above and beyond.
We will definitely be using them again ( Hopefully not in an emergency situation).

So fast, friendly and helpful!

Tim really went above and beyond to try and help out in our emergency. Excellent and fast communications and support. Highly recommend if you need some emergency oil

If I could give more stars I would

Outstanding service , absolutely outstanding

We ran out of oil and had no heating/hot water

Called HOT and they had it delivered and working (the boiler needed the air pushed through which they sorted) within 1 and half hours

Greet service

Superb service on a Saturday morning in Norfolk. Tim confirming the order shortly after it was made at 08.30. Text at 10 from Diane with an ETA of 1.15 to 1.45. Diane here at 1.10, cheerfully dispensing oil and rethreading supply to boiler. House warming up again by1.45. Thank you!

Very helpful in understanding what could go wrong and help getting the boiler back up and running. Super service, quick, friendly and felt that the situation with no heat would get sorted. Thank you.
Fully recommend. Hopefully we won't need to see them again but if I do they will be the first to get in contact with.

What a superb service from start to finish. In a league of their own when it comes to customer care and attention. Tim, Diane...take a bow. I cannot recommend them highly enough.

Tim was incredibly helpful. Went out of his way to help me even though I did not live in the area, to source emergency fuel. The compassion he showed and help he provided means I would wholeheartedly recommend this company

I would highly recommend Heating Oli Today. They are reliable, professional and such an amazing team. If you need a quick and trustworthy supplier - give them a call.

Great speedy service received when I thought I had run out of oil. They stayed to make sure heating came back on. Great service

Tim and his team were incredible. It was Sunday 22nd December and we woke up to a freezing cold house, we had run out of heating oil. I phoned Heating Oil Today at 7.15am and by 9.45am they had arrived to fill the tank.
We were genuinely impressed by the quality of the service provided they even restarted our boiler.
I highly recommend this company and remain grateful for their help today.

Thoroughly impressed by the above & beyond service provided by Tim at Heating Oil Today. Having found ourselves in the worse case scenario of running empty, Tim delivered extremely quickly & had great communication with organising the delivery.
Not only that, but having later on found that we couldn’t get our boiler working again, he was on the phone providing advice as to how we could get it re-started. When we still struggled to get it started, he went out of his way, last thing on a Friday to come & assist with getting our boiler re-started. The service, support & advice that Tim provided us with in our time of need was invaluable!

Tim was so helpful and reassuring. Communication was great with regular updates. Oil arrived on the same day at a time that suited me. He even helped get the boiler restarted. Excellent service.

Fantastic company to deal with . Very communicative . Tim went above and beyond in my opinion to get our boiler up and running after running out of oil. Thoroughly recommend.