Heating Oil Today Reviews 

110
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Same story as most, ran out of oil overnight, and when I called them I was expecting a “can’t help you at such short notice” but was so pleasantly surprised when Diane picked up and was so friendly an... Toon meer

Beoordeeld met 5 van de 5 sterren

One of the rare Heating Oil providers where ‘same day’ actually means same day. Responsive, polite, diligent. What more can you ask for? Ordered in the AM, delivered the same afternoon (after... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant service. Oil delivered before 11am using same day service. Communication was faultless, with several progress updates. Delivery by Tim who somehow got boiler working despite loads of air... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having just noticed the low oil level indicator flashing, I ordered some emergency oil at 12:05 on a Saturday and it was in the tank 2 hours later! Delivered without the driver getting lost, well with... Toon meer

Bedrijfsgegevens

  1. Verwarmingsolie leverancier
  2. ook in
  3. Brandstofleverancier
  4. Kerosineleverancier

Geschreven door het bedrijf

Emergency Heating Oil - We are heating oil suppliers providing a same day delivery to domestic & business customers throughout the South East. We are open 7 days a week ( 7am - 7pm ) Order before 11am for a same day delivery. We also provide a Click & Collect service from our farm in Chelmsford, Essex. All our deliveries are made with Baby Tankers, allowing us to reach properties or oil tanks with restricted access. Emergency heating oil throughout Essex, Suffolk, Cambridgeshire, Norfolk, Hertfordshire & Kent.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

110 reviews

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4,9

Alle reviews

(110)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A great experience!

Came home from Tenerife to find I’d run out of oil - contacted Heating Oil Today Saturday evening and by midday Sunday I had oil and a working boiler. Tim was brilliant, his company so easy to use and a real pleasure to deal with a family run business who do as they say - THANK YOU!

20 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best emergency (oil) service!

The team here and especially Tim were amazing - came out within a couple of hours to give us an emergency refill, and then spent over an hour convincing our boiler to come back on line. Communication, service, efforts, all brilliant.

8 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience - the team picked up and answered the phone at 7am and shuffled things around so that I had a delivery for before midday. The engineer was great - loaded the fuel and helped me get the boiler back up and running - saved the day - thank you team

23 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Heating Oil Today - 5 Star!

Just moved into a new house
Phoned HOT and within the hour they was onsite filling up the tank,
Tim the Engineer explained all I needed to know about oil and boilers as it was my first time using oil.
The great thing about Tim was he not only filled up tank he even had a look at the boiler and showed me some basics to get it up and running which shows what a class act this company really is.

9 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolute brilliant service

Absolute brilliant service!
Ran out of oil, and the guys delivered 800 Ltrs within 2.5 hours of my phone call. Even advised on how to restart my boiler.
Thanks Tim and all!!!!!

30 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ran out of oil

I ran out of oil! First time ever. Late in the day on a weekend. Super helpful on the phones and arranged the click and collect option. They said if my boiler fails to restart to call them and they'll talk me through some options to re-start it (as it was over a weekend this was invaluable support). Tim answered my call immediately and helped me calmly through the process. Boiler restarted and saved on expensive plumber call out fees. Couldn't recommend them enough.

28 januari 2024
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you for your feedback - delighted we could get your heating back up and running as well. Rgds Tim & Diane

Beoordeeld met 5 van de 5 sterren

Emergency Oil Delivery Needed - Look no further!

If you need oil in a hurry look no further - An absolute lifesaver of a company! We realised at 9.30pm Friday night that our oil had ran out as our boiler stopped firing - when checking the tank outside the gauge was still showing as 1/2 full. Unbeknown to us the gauge had broken and we had run out! We found Heating Oil Today online and ordered 300 litres to be delivered the following day to get restarted. Other oil providers wouldn't deliver until the Tuesday. The ordering process with HOT was straight forward and secure. We recieved text and email updates from point of order and reassuringly were advised of the ETA by 9.30am the next day. Our oil arrived on time, really pleasant and friendly delivery driver Matt. He also gave us guidance on restarting the boiler. Diane was very helpful and friendly in the office. Would highly recommend this team, they are lovely. Thank you

27 januari 2024
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you Gemma, very appreciative of your feedback on our service. I will be sure to pass on your comments to Matt. Kind Regards, Tim

Beoordeeld met 5 van de 5 sterren

These guys were a lifesaver

These guys were a lifesaver - call them 1.30 on a Saturday and had oil by 5.30! Excellent service.

27 januari 2024
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thanks Zachary, appreciate you trusting us with your order on this occasion. Kind Regards, Tim

Beoordeeld met 5 van de 5 sterren

Great Emergency Oil Service

Ran out of oil due to dodgy sensor, called about 6pm Saturday evening and oil was delivered by 1030am Sunday. Clear communications, turned up exactly when they said they would. Can't fault the service.

21 januari 2024
Review zonder uitnodiging
Logo Heating Oil Today

Antwoord van Heating Oil Today

Thank you Dan. So glad we could assist you with your heating oil. Rgds Tim

Beoordeeld met 5 van de 5 sterren

Amazingly quick service

Amazingly quick service, oil delivered on a Sunday morning after having my supply stolen on Saturday. Would highly recommend Tim and Diane for their thoughtful and efficient service.

21 januari 2024
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Hi Alison, Pleasure to meet you - sorry it was under such sad circumstances. Appreciate you trusting us with your heating oil order. Kind regards Tim

Beoordeeld met 5 van de 5 sterren

Cannot speak highly enough of this…

Cannot speak highly enough of this company. Oil level was virtually zero on a Saturday morning and our usual company could not deliver until Tuesday. Heatingoiltoday came to the rescue and within a few hours, after texts to keep me informed, I had 500 litres. Tim, who answered my call, and the lovely young chap who delivered it, were so helpful and friendly; a pleasure to deal with them. I highly recommend this company!

20 januari 2024
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Pleasure to meet you, delighted we could speedily delivery your heating oil and assist with Boiler Restarts. Kind Regards Tim

Beoordeeld met 5 van de 5 sterren

Emergency oil…

I requested oil late on a Friday evening as it unexpectedly ran out and they arrived before 10am on the Saturday morning. Tim went above and beyond to help me out as I have young grandchildren living here who were freezing. Much appreciated.

19 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ran out of oil at the weekend

Ran out of oil on a Saturday afternoon and found these guys. After a quick call I organized for a delivery the next day but also for me to go pick up 100L in my car. Unfortunately after adding the 100L I wàs not able to start the boiler. When they delivered the next day they explained that there was probably air in the system which needed bleeding.
Matt the delivery chap showed me how to do this and spent 15mins doing it before he left and I took over. As we have a long oil line it took a while to purge the air but no more than 20 mins. It has now been operating normally for more than a day. I felt these communicated well and were genuinely helpful.

13 januari 2024
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thanks for taking the time to share your feedback. So glad we managed to assist with oil and restarting your boiler. We truly value your custom.

Beoordeeld met 5 van de 5 sterren

Fast,reliable and knowledgeable

Tim, the team and Matt were absolutely superb - professional and knowledgeable- what sets them apart from other service providers is their customer service - the right mixture of tech and the personal touch

14 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Look No Further - Excellent Company

Ran out of heating oil - need an emergency supply, Look No Further.
Excellent company & service. Called at 7:10pm on a Friday night as my elderly mothers heating oil ran out. When it's 3 degrees outside you need oil quickly.
Booked online and a confirmation of forthcoming delivery was received by email & text that evening. The emergency supply was delivered by 9:30am Sat, delivery chap was amazing, fully understood my mothers position, that she was elderly & on her own and the heating was on and working when he left.
Oh and before I forget, all this brilliant service and it was the cheapest emergency oil quote.
Thank you Heating Oil Today - utterly impressed.

13 januari 2024
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you Rachel, very appreciative of your custom and your feedback - its was a pleasure being of assistance, fully understood your circumstances and wanted to make it as easy & fast as possible. Rgds Tim & My wonderful team.

Beoordeeld met 5 van de 5 sterren

HOT are fantastic

HOT are fantastic. From a wonderfully warm and calm response to an early morning call, to the polite, clean, and prompt delivery of oil, they were superb. I wouldn't hesitate to use them again.

12 januari 2024
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you Peter, appreciate your custom and I'm now reading up on Fire valves ! Appreciate the feedback on that point. rgds Tim

Beoordeeld met 5 van de 5 sterren

Rang at 8.00 am

Rang at 8.00 am , had oil delivered in tank within 4 hours and heating back on, very polite and efficient staff, excellent service, just what I required at a time of need

11 januari 2024
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Thank you so much for trusting us with your heating oil order - We do value your custom and appreciate this review. rgds Tim - HeatingOilToday.co.uk

Beoordeeld met 5 van de 5 sterren

Incredible

Incredible! Ran out of oil on Christmas Eve out of all days! Within 30minutes of my call I had a delivery! Everyone was really friendly and helpful too and can’t recommend enough. Big thank you for your help!

24 december 2023
Review zonder uitnodiging
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Antwoord van Heating Oil Today

Miles, Thank you so much for trusting us with your heating oil order - We do value your custom and appreciate this review.
Rgds
Tim

Heating Oil Today - 7 Days a week, Every Week.

Beoordeeld met 5 van de 5 sterren

If I could give 10 stars I would great…

If I could give 10 stars I would great service just got off the phone to the owner who guided me through how to bleed the boiler as I had a problem starting boiler the delivery driver was bang on time with a call 5 minutes before arriving to me as I requested I wish there were more businesses being run like this company a credit to the owner defo will use again manythanks Tim and holly

5 januari 2024
Review zonder uitnodiging
Logo Heating Oil Today

Antwoord van Heating Oil Today

An absolute pleasure to be of assistance - delighted we could assist with restarting your boiler. Very appreciative of you trusting us with your order.
Rgds,
Tim

Beoordeeld met 5 van de 5 sterren

Needed emergency oil delivery, amazing company!!

I ran out of heating oil yesterday and was ringing round to try and get a delivery today, a Saturday, the day before New Years Eve! How happy was I when I rang Heating oil Today and Tim picked up the phone. So friendly, professional and so very helpful. He said he could deliver today. I received emails and text messages confirming purchase and delivery and was given an hour delivery window confirmation. Holly arrived and was lovely and carried out the delivery. I also received a text after to make sure everything was ok.
I was sure I wouldn’t be able to get a same day delivery today especially after many calls to other companies claiming same day delivery but then quoting 5 days later, so to have found this wonderful company was amazing. At home with no heating or hot water until the following week was a very depressing thought so thank you Heating oil today. Would highly recommend 😊

30 december 2023
Review zonder uitnodiging
Logo Heating Oil Today

Antwoord van Heating Oil Today

Firstly, Thank you for trusting us with your home heating oil order - It gives us massive pleasure to exceed our customers expectations. Happy New Year, Tim @ Heating Oil Today

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