Held Health Reviews 

155
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Was listened too. Understood what was happening. Felt very supported and given guidance. He had so much patience with my son even when his response wasnt positive. Whats next was always made cl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Clare gave a great overview and was really understanding. Helpful workshop - while I was aware of a lot of this through my job, it was great as a reminder and what to focus on as a parent. Great to ge... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I feel extremely let down. I first referred my daughter to them through her GP in the end of January 2026 for ADHD pathway. I heard from Held Health pretty quickly in the start of February (16th to be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great RTC company. Our assessor was great really understood my children. Took on board our views and what we had to say. Aftercare information sessions have been really helpful.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kinderpsycholoog

Geschreven door het bedrijf

Held Health is a private mental health and neuro-diversity service for children, young people and families available across the UK. Held Health offers Autism assessments, ADHD assessments and general mental health assessments, as well a full range of post diagnostic support. Our team of specialist child and adolescent psychiatrist, psychologists and healthcare professionals are available to support you and your family whatever challenges you are facing.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

155 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(155)

153 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic service

My daughter was referred to Held Health for a ASD assessment through the right to choose process. We were referred in September 2025 and received our autism diagnosis on the 25th February 2026. The entire process was fantastic. I had quick responses when I needed them from Held Health and every member of staff we dealt with was professional. I would like to say a big thank you to Dr Reginald and Phoebe who did our assessments. I would highly recommend Held Health if you are seeking a ASD/ADHD diagnosis.

25 februari 2026
Review zonder uitnodiging
Logo Held Health

Antwoord van Held Health

Thank you Yas so much for your wonderful feedback—we’re absolutely delighted to hear about your positive experience with Held Health.

It’s great to know that you felt supported throughout the process and that communication was timely when you needed it. We’re especially pleased that your experience with our team was professional and reassuring from start to finish.

A special thank you for mentioning Dr Reginald and Phoebe—we’ll be sure to pass your kind words on to them. They will be so pleased to know the impact they’ve had on your journey.

We’re really grateful for your recommendation and for trusting Held Health with your daughter’s assessment and care.

Warm regards,
Amber Tweedy
Customer Experience Manager

Beoordeeld met 1 van de 5 sterren

Went via Right to choose due to…

Went via Right to choose due to advertised wait times upon receiving paperwork. Problems uploading some documents on site so emailed , impossible to get hold of or timely replies. Finally got a response via emails after weeks of waiting to be told school paperwork was outstanding. Sent evidence this was completed July . Still no response

6 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant company, 100% recommend

Brilliant company with amazing clinicians. Just received an ADHD diagnosis for my daughter today, just 4 months after the GP referral was sent. I felt listened to without judgement by both clinicians I spoke to, and my daughter was spoken to with such care and thoughtfulness. 100% recommend them. I've seen other comments about communication being a problem, but I've had a quick response (same day) both times I needed to call them, and the whole process was quick and simple

14 oktober 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I have found this company difficult to…

I have found this company difficult to get hold of, ive not managed to get through by phone despite calling regularly. Emails go unanswered for weeks even when chased up. I don’t know what the service is like yet as we’re still waiting after months. As they came recommended by a friend I’m really disappointed.

1 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly professional and courteous.

After 2 gruelling years waiting for the LA to provide the Tribunal and High Court ordered EHCP Clinical Psychotherapy for our now significantly psychologically damaged autistic 16 year old son, due to years of unchecked school bullying and neglect of his EHCP provision, he is now, after only a few sessions with the caring, diligent, immensely personable and highly professional Dr Emily Hale, beginning to smile again and have his hopes and self-esteem returned to him. We have a long way to go, but our boy so looks forward to his weekly sessions with Emily, whom he trusts absolutely, and knows (as we do) that she is doing, and will continue to do, all she can to help ‘fix’ our damaged boy. We cannot recommend her highly enough, and are enormously grateful to her, and her dedicated and courteous team, for all the support and encouragement they are collectively providing our son, and us.

7 november 2023
Review zonder uitnodiging

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