Hills Lettings Reviews 

72
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Speedy turnaround to rent my property, clear and quick communication with the agents, and all for a much better rate than high-street brands. Glad that I've chosen Hills Lettings as first time landlor... Toon meer

Beoordeeld met 5 van de 5 sterren

As a first time landlord, Simon has been great. We were able to get the property photographed, listed and leased within 5 days. We got above asking, and Simon made the process very easy. The whole tea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a first time landlord, my experience with Hills Lettings has been excellent and I only have positive things to say so far! Simon has guided me through the processes patiently and has proved to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I contacted them for a viewing of a rental property through openrent. They reminded me of the viewing twice, which is good. Nobody met me for the viewing and when I contacted the agent through openren... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Eigendomsbeheerder
  2. Huurwoningen

Geschreven door het bedrijf

Family-run residential lettings and management agency built on fantastic customer service. We focus on getting your property let quickly to high quality tenants. Our management service includes things other agents charge extra for such as guaranteed rent insurance and legal cover. We never charge our landlords for lettings and renewals. Try us out - take your first six months management (including letting your property) for just 6% inc. VAT. We're your local independent lettings agency covering the London boroughs of Greenwich, Lewisham, Bromley and Bexley.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

72 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(72)

16 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Speedy turnaround, good communicaation

Speedy turnaround to rent my property, clear and quick communication with the agents, and all for a much better rate than high-street brands. Glad that I've chosen Hills Lettings as first time landlord

1 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy to recommend Hills Lettings

I have had a good experience with Hills Lettings. Their team is professional, responsive, and consistently responsible in managing my property so far. Especially during the time I was abroad, they kept in touch with me via WhatsApp, regularly sharing updates, progress, and photos throughout the renting process. I am happy to recommend their services to other landlords.

10 november 2025
Review zonder uitnodiging
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Antwoord van Hills Lettings

Glad we were able to help with your property, and we really appreciate you taking the time to leave a review. Thanks!

Beoordeeld met 5 van de 5 sterren

Great management experience

Hill lettings have been managing my property since July and the experience has been amazing. I was able to get a good deal on signing up for one years management as a new customer and their service has not disappointed, so much that I intend to stay with them for the long run. They are easy to communicate with and have a portal which is simple to use. I cannot fault them at all!

3 februari 2026
Review zonder uitnodiging
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Antwoord van Hills Lettings

HI Emma-Leigh, glad that the letting of your property has worked out well, and that you're happy with our service. We look forward to our continued relationship.

Beoordeeld met 5 van de 5 sterren

I’ve had a great experience with Hills…

I’ve had a great experience with Hills Lettings as a new landlord. Simon and his team have been clear, professional, and prompt in all communication throughout the process. They found a suitable tenant within a week of advertising the property. I chose their fully managed service, which is very competitively priced compared to high-street letting agencies. I’d happily recommend them to other landlords looking for a reliable and proactive agency.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Hills Lettings

I'm really glad we've been able to help you with your property. Appreciate you leaving a review for us, it's really helpful for other landlords to see what we offer.

Beoordeeld met 3 van de 5 sterren

No show and slow communic

I contacted them for a viewing of a rental property through openrent. They reminded me of the viewing twice, which is good. Nobody met me for the viewing and when I contacted the agent through openrent it took 40min for them to respond, by which time I was nearly home.

31 januari 2026
Review zonder uitnodiging
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Antwoord van Hills Lettings

Thanks for the feedback. Unfortunately the tenant of the property you were viewing was late, which was out of our control. However, we will review our procedures to see if this can be improved.

Beoordeeld met 5 van de 5 sterren

Easy, quick and professional

As a first time landlord, Simon has been great. We were able to get the property photographed, listed and leased within 5 days. We got above asking, and Simon made the process very easy. The whole team were great. We have had some issues with the Tenants, but this isn't something Hills can prevent, however until the point Hills have helped manage them effectively.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Hills Lettings

Thanks so much for taking the time to leave a review, it's really appreciated.

Beoordeeld met 5 van de 5 sterren

A big thumbs up..

I am genuinely excited to give a big thumbs up to Hills Lettings. I have always felt there is space in the property management business for a company to do it really well and I finally seem to have found that company. They are not looking for the next way to get more money from customers and they do a great job of managing the property. Thank you!

23 januari 2026
Review zonder uitnodiging
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Antwoord van Hills Lettings

Thanks for the review, so glad we have managed to live up to your expectations.

Beoordeeld met 5 van de 5 sterren

A great letting agency

A great letting agency, responsive, and always keeps me fully informed. Any issues are dealt with quickly and efficiently. Both Simon and Patrick are very professional and any questions have been answered promptly.

1 september 2025
Review zonder uitnodiging
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Antwoord van Hills Lettings

Hi Billy, thanks so much for taking the time to review us - it really helps other landlords understand about our service.

Beoordeeld met 5 van de 5 sterren

Why should you use Hills as an agent?

I recently moved one of my rental units to Hills on a recommendation. One I thought too good to be true. But it was as suggested!
The team were very professional and communicated with me exceptionally well. In no time we had sorted pricing and suggestions on how to proceed and from an empty flat to a new tenant within 10 days!
Better still all they charge is their % on the rent. No finders fee, no check in fee, no extras at all- that’s all part of the service. And their cut is single digits!
I’ve recommended them to many landlords in my block and will continue to sing their praises.
Well done Hill’s and Thank You!

1 december 2025
Review zonder uitnodiging
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Antwoord van Hills Lettings

Hi Robbie, thanks very much for the great review, I appreciate the time taken to do this.

Beoordeeld met 5 van de 5 sterren

As a landlord

As a landlord, I can confidently say Hills Lettings are far superior to conventional letting agencies. They fully manage my property and the entire process has been seamless, leaving me completely stress-free. Simon is incredibly helpful and always on hand to answer any questions. Their rates are extremely competitive and you never feel ripped off. I wouldn’t hesitate to recommend Hills Lettings to other landlords.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Hills Lettings

Hi Sandra, your support is greatly appreciated, thanks for reviewing us!

Beoordeeld met 5 van de 5 sterren

Good Value and a Personal Touch

I thoroughly recommend these rental specialists to any potential landlord. Hills lettings are the best value for money agents around, and their help more than exceeds their costs.

I am a first time landlord, and was looking to arrange to rent my own flat out to a trustworthy tenant. As it was my first time I compared all the different costs charged by the normal high street agents and discovered how expensive this was.

Hills lettings not only massively undercut them and made this an affordable venture for me, but have given the individual and personal touch lacking at the national and even local estate agents.

From the get-go they have been massively helpful in guiding me through the process and answering all questions (and anticipating others) but they were able to process the rental application and tenant checks in rapid time - I think I broke a record from the point of showing the flat to the Tenants for the first time, and their request to move in barely a week later! (I have only just recovered from the effort!)

Throughout that period (just before xmas) they were there for me every step of the way and I cannot stress enough how good they were.

Whilst tenants need to find the flat to live in, prospective landlords need to find a good tenant, have the checks done quickly and efficiently and not overpay for the service. Because Hills lettings are independent, they dont carry the costs of their other departments or less successful branches, so can offer amazing value to the landlord.

I 100% suggest checking them out.

15 december 2025
Review zonder uitnodiging
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Antwoord van Hills Lettings

Hi Adrian, glad we were able to support you through the letting of your property. Appreciate you leaving such a positive review for us.

Beoordeeld met 5 van de 5 sterren

As a first time landlord

As a first time landlord, my experience with Hills Lettings has been excellent and I only have positive things to say so far! Simon has guided me through the processes patiently and has proved to be incredibly helpful every step of the way.

Very competitive fee structure with no up front fees. Simon managed to find a well vetted tenant very quickly.

Would certainly recommend!

1 januari 2026
Review zonder uitnodiging
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Antwoord van Hills Lettings

Hi Ben, it's been a pleasure helping you with your property, glad we met your expectations.

Beoordeeld met 5 van de 5 sterren

First class letting agency

Seriously the best letting agency we have had the pleasure of doing business with.

Customer service first class
Viewing for prospective tenants was well organised and seamless. Legal documentation all taken care of and invoicing and payments are always on time what more could we ask for

21 januari 2026
Review zonder uitnodiging
Logo Hills Lettings

Antwoord van Hills Lettings

Hi Sandra, thanks for taking the time to leave us a review, it's greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Simon and the team made renting easy

Simon and the team made renting easy! Great communication, advice and ultimately results.

13 december 2025
Review zonder uitnodiging
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Antwoord van Hills Lettings

Hi Issy, thanks so much for such a positive review - glad we could help you with your rental property.

Beoordeeld met 1 van de 5 sterren

Unfair Deposit Practices and Poor Tenant Treatment

I paid £xxx a month for a year to Hills Lettings. When I left, the property was in a much cleaner condition than when I moved in. I asked them to acknowledge normal wear and tear, but their response was, “For the length of time you were there we wouldn’t consider £150 to be a large amount. It won’t cover the repairs, but is a contribution towards it.”

They also said, “The rent you paid is irrelevant, this was the market value for the flat and you benefitted from living there.”

This attitude shows a lack of fairness and respect toward tenants. Future tenants should be cautious and keep detailed records from move-in to move-out.

We completely understand your role as an agent, but your response leaves out key facts. The property was not in good condition when we moved in — it was dusty, full of cobwebs, and poorly ventilated despite our early complaints. We took great care of the place and even helped with viewings for new tenants during our own working hours.

The deduction was not a fair reflection of the condition we left the property in. We only agreed to it to avoid further back-and-forth, not because we accepted your claims. This experience felt unfair and one-sided, which is why we stand by our review.

29 oktober 2025
Review zonder uitnodiging
Logo Hills Lettings

Antwoord van Hills Lettings

Thanks for the feedback. We have a duty to our landlords which we take seriously; where a tenant has caused damage to a property, we will seek redress from their deposit. We fully appreciate that this is often unwelcome news when leaving a property. However the process is overseen by TDS (where our deposits are held), and any deduction must be agreed by a tenant - which it was in your case. If a tenant disputes our suggested deductions, they are able to have their case decided by an independent adjudicator. Our records show this was offered to you, but not taken up.

Beoordeeld met 5 van de 5 sterren

Highly recommended …

As a landlord they are always on hand to help and give great advice throughout the process leading up to the letting and their service throughout the letting has been extremely proactive when issues with the property have arisen.
Highly recommended!

15 oktober 2025
Review zonder uitnodiging
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Antwoord van Hills Lettings

Hi Jess, thanks for taking the time to share your experience with other landlords.

Beoordeeld met 5 van de 5 sterren

We was recommended to Hills and we have…

We was recommended to Hills and we have not been disappointed. Very professional company.

1 mei 2025
Review zonder uitnodiging
Logo Hills Lettings

Antwoord van Hills Lettings

Hi, thanks very much for leaving us a review - we really rely on word of mouth so it's greatly appreciated!

Beoordeeld met 5 van de 5 sterren

Would recommend

Simon and the team have been great. Simon is very responsive and knowledgeable and his fees are good too. Would definitely recommend hills lettings to anyone considering renting out their flat. This was my first time having to rent out my flat and the process was much better thanks to the hills team.

1 januari 2025
Review zonder uitnodiging
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Antwoord van Hills Lettings

Hi Samira, thanks so much for the kind words - I'm glad we have been able to make the process simple for you.

Beoordeeld met 5 van de 5 sterren

Very happy overall!

Simon has been super helpful and well organised. The communication is excellent, the tenants are great, very happy overall :)

1 juni 2025
Review zonder uitnodiging
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Antwoord van Hills Lettings

Hi Abdallah, thanks for taking the time to leave a review, it's much appreciated.

Beoordeeld met 5 van de 5 sterren

Professional, Responsive and Helpful

As a first time landlord, Simon and the team have been very helpful at guiding and assisting me through each step of the letting process, giving me timely advice and most importantly making it as stress free as possible with its hands-on approach which was most appreciated.

21 mei 2025
Review zonder uitnodiging
Logo Hills Lettings

Antwoord van Hills Lettings

Hi, thank you very much for leaving a review, I'm glad we were able to help you.

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