The Home Building & Surveying Company Reviews 

456
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Richard who came by was really knowledgeable and provided great advice for us to repair our problems. Very patient and explained everything well. Genuinely honest and nice. Highly recommended

Beoordeeld met 3 van de 5 sterren

Generally a good experience., The work was done on time and very efficiently by JJ and Brandon. My dealings with customer services were also good. However, I was left with a feeling that this was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Called on Thursday morning had adam or alex cant remember his name. Next day he came very polite seen the trouble we were having with damp coming from them subfloor. He explained what was happening... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A good experience all round for Damp Proof course and some rising damp. The office have been very efficient with their admin setting up appointments and issuing instuctions and the surveyor gave us a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedonderhouder

Geschreven door het bedrijf

With extensive expertise, Home Building & Surveying are industry leaders in damp proofing, mould remediation, wall treatments, and woodworm solutions. Our distinctive approach, tailored to each property’s unique needs, sets us apart. Whether safeguarding your property, enhancing aesthetics, or providing effective woodworm solutions, our team consistently exceeds expectations. Choose us for a dedicated partner committed to excellence and personalised service. We understand and address the distinct characteristics of your property with precision and care.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

456 reviews

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4,6

Alle reviews

(456)

139 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly recommend

Richard who came by was really knowledgeable and provided great advice for us to repair our problems. Very patient and explained everything well. Genuinely honest and nice. Highly recommended

28 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent, Professional, and Pressure-Free Service

had a great experience with Matt. He explained everything clearly and in great detail, showed me examples, and talked me through the installation process step by step. Everything was explained in a professional and easy-to-understand way, with no pressure to make a decision. I really appreciated his honest, helpful approach and would happily recommend him to others.

28 oktober 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

A good experience, but no "Wow" factor

Generally a good experience., The work was done on time and very efficiently by JJ and Brandon. My dealings with customer services were also good.
However, I was left with a feeling that this was an expensive task and left me without the wow factor I expected from seeing the final result. The full repair and application of SecoFlex took about four working days for two people, I realise that the covering is a premium product but I feel what I was charged was excessive for the overall result, even when charges for scaffolding are added in,
Also, I was told that the finish was guaranteed for twenty years but the guarantee certificate I received was only for ten years.
So overall, a good job guaranteed for ten years left me feeling overcharged, as I say for something without the wow factor.

16 oktober 2026
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Antwoord van The Home Building & Surveying Company

Thank you for your honest feedback. We’re pleased you were happy with the team, the customer service and how the work was carried out. We appreciate this was a significant investment, and we’re sorry you weren’t as pleased with the overall result as you’d hoped. If you’d like to talk it through, please give our office a call on 0333 006 4138.

Beoordeeld met 5 van de 5 sterren

A good job done well!

We booked a damp survey through the company which was arranged promptly and the issues and recommended resolutions were explained well. We chose to get the work done through the company as we were happy with the information and plan provided by the surveyor, plus the benefit of the warranty. We had the damp proofing work completed by Dan and Richard who were both friendly and knowledgeable, arrived on time each day and got the work completed in great time. We also had some extractor fans fitted and rubble removed on the last day by Tyrie and Charlie who were both lovely and thorough. The team provided great advice and didn't try to recommend any unnecessary investigations or actions. I would highly recommend all the lads who came to do the work who were all really professional and left the place tidy when they finished up the jobs.

19 oktober 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks for taking the time to leave such a great review and for recommending us. We’re glad the survey gave you a clear understanding of what needed doing and that you felt comfortable going ahead. Good to hear the lads were helpful, kept everything on schedule and left your home tidy once the work was finished. We’ll make sure your comments get passed on to everyone involved. If any questions come up as the walls dry out, just give us a call. We’re still here to help after the work is done.

Beoordeeld met 5 van de 5 sterren

So far so good

Called on Thursday morning had adam or alex cant remember his name. Next day he came very polite seen the trouble we were having with damp coming from them subfloor.
He explained what was happening and the remedy to put right.
Price was a bit extreme but learnt from other jobs we had done and cheapest isn't the best option and they will be starting in a weeks time. Hope I can add to this review once the job is completed but so far so good 👍

16 oktober 2026
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Antwoord van The Home Building & Surveying Company

Thanks for sharing your experience so far. We’re pleased we could get someone out quickly and explain what’s causing the damp and how we can put it right. We appreciate that the work is a significant expense, and thank you for trusting us with it. We look forward to getting started, and if you have any questions before then, please give us a call.

Beoordeeld met 5 van de 5 sterren

We can not fault these guys from start…

.We can not fault these guys from start to finish. We put a post on check a trade these called me Friday we made arrangement's for a surveyor to come Tuesday, Richard was so helpful talked us through everything inside and outside, he sorted out his paperwork and called the office they came back with a quote we agreed and the following Tuesday they were at ours. The work they did was great looked after my carpets kept everything tidy, they had to knock off all the plaster from a wall replaster it, excellent job done looks lovely and they cleared up hoovered was impressed. Same outside cleaned up after. I would recommend this company they finished the work Thursday i paid and got Guarantee Friday. Thank you for doing a great job Michelle & Peter.

15 oktober 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks so much for the great review! Glad we could get everything sorted for you and that you’re happy with the work. I’ll pass your kind words on to Richard, Michelle and Peter. Thanks again for choosing us and for recommending us to others. It really means a lot!

Beoordeeld met 5 van de 5 sterren

Thorough job and took time to explain…

Thorough job and took time to explain each step of the work. Was very polite and demonstrated respect for our property and privacy

14 oktober 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thank you for the great review. We’re pleased the work was explained clearly at each stage and that your home and privacy were respected throughout. We’ll pass your comments on to the team. Thanks again for choosing us.

Beoordeeld met 5 van de 5 sterren

Excellent Damp Proof job

A good experience all round for Damp Proof course and some rising damp. The office have been very efficient with their admin setting up appointments and issuing instuctions and the surveyor gave us a very clear run down of what was needed and other additional options we could also consider. The lads doing the work did a great job. Jay explained exactly what they were doing and then talked me through everything after it was completed. The newly plastered wall has never looked so good. They cleaned up after themselves and left everything tidy. Extra time was taken to ensure all the guttering was clear and leaks were fixed. Very pleased with work.

9 oktober 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks for the great review. We’re glad you’re pleased with the work and how the plastering has turned out. Good to hear everything was explained clearly and the lads left the place tidy, with the guttering and leaks sorted too. We’ll pass your feedback on to the team. Thanks again for choosing us.

Beoordeeld met 5 van de 5 sterren

Excellent service - would recommend

I booked a damp survey through this company which took place this week. They booked in the survey immediately and arranged a confirmation call the day before. Ritchard arrived on time, was friendly and knowledgeable, and quickly identified my issue and pointed me in the right direction. There was no attempt to upsell me or recommend unnecessary or inappropriate investigations or actions. I would highly recommend the company and Ritchard in particular.

9 oktober 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks for the great review. We’re glad we could get the survey booked in quickly and help you work out what was going on. You shouldn’t have to pay for work you don’t need, so it’s good to hear you felt comfortable with the advice. Thanks again for recommending us.

Beoordeeld met 5 van de 5 sterren

Great company from start to finish

Great company from start to finish, always kept me informed and we're so easy to deal with highly recommend.

8 oktober 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks for taking the time to leave us a review. It’s good to hear you found us easy to deal with and were happy with how everything went. We really appreciate the recommendation.

Beoordeeld met 5 van de 5 sterren

Excellent service !

Excellent service !! Richard had a look at the damp on my dining room ceiling / wall and identified the problem immediately- was informative all the time he was here explaining about the damp and how it came about and what should be the next steps - very professional , on time and very polite and helpful too . I couldn’t recommend his services or this company more !!

5 oktober 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thank you for the great review and recommendation. We’re pleased Richard explained what was causing the damp in your dining room and talked you through the next steps. We want you to feel clear about the problem and what needs doing, so it’s good to hear he took the time to answer your questions. We’ll pass your kind comments on to him!

Beoordeeld met 5 van de 5 sterren

Great Team

Peter carried out our survey and was very informative about the process.
Then our damp proofing was carried out by Tyrie - who I cannot speak highly enough about. He arrived promptly, explained every step of the process; showing the work as he went so we could get a better understanding. He was friendly, professional and tidy. Every room was left exactly how he found it, tidying up any debris or dust. He was also mindful of our pets and the noise, which again was really appreciated.
Cannot recommend Tyrie enough, fingers crossed for as great results! 🤞🏼

28 september 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thank you for the kind review. We’re glad the survey was helpful and you were kept informed throughout the work. Taking the time to explain each step, clean up properly and be mindful of your pets makes a difference, so we’re pleased you appreciated it.

We’ll pass your comments on to the team. Thank you for recommending us, and if any questions come up as the walls dry out, just give us a call.

Beoordeeld met 5 van de 5 sterren

On time and brilliant advice

Ritchard arrived bang on time. Very appreciative of the advice given to resolve the penetrative damp issue.

30 september 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thank you for taking the time to leave a review. We’re glad the visit was helpful and that the advice gave you a clearer idea of how to tackle the issue. If any questions come up or you need any further help, please give us a call. We’ll be happy to help.

Beoordeeld met 5 van de 5 sterren

From start to finish our experience was…

From start to finish our experience was first class everyone was really friendly from Laura who arranged the surveyor (sorry can't remember his name) who was knowledgeable and explained everything to us and how the problem would be solved to Tyree who carried out the work he was friendly, thorough and cleaned up after him
thank you all
Mary and Dave x

28 augustus 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thank you for taking the time to write such a kind review. We’re really pleased you felt looked after from the first call through to the work being finished. It’s good to hear the problem and the proposed solution were explained clearly, and that the work was done thoroughly and everything cleaned up afterwards.

We’ll pass your comments on to everyone involved. They’ll be really pleased to hear them.

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience. The survey was carried out by Peter, he was very thorough and explained everything clearly. Office staff were prompt and helpful in response to emails and phone calls. The damp proofing was done by Dan, Paul and Tyrie. They did an excellent job, there was much less mess and disruption than I had expected. An unforeseeable problem occurred as there was a hot water pipe inside a cavity wall. Paul and Dan did a great job of sorting this while Tyrie cracked on with treating the internal walls.

7 september 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks for taking the time to leave us a review. I’m glad Peter explained everything clearly and the team kept the mess and disruption down. The hot water pipe was an unexpected hiccup, so it’s good to hear Dan and Paul got it sorted while Tyrie carried on with the walls. I’ll pass your comments on to everyone involved.

Beoordeeld met 5 van de 5 sterren

Very pleased!

I was impressed by the initial consultation which was thorough, comprehensive and explanatory. Your office staff were on the ball and kept me informed as to when damp proofing would begin (the only 'potential' error was not telling me when the electricians were due to arrive to fit fans: thankfully I was at home when they arrived - from Bournemouth!- so what could have been a disaster was averted). The work was carried out with every care taken so that messy building work made as little impact as possible on my day-to-day living spaces - which I really appreciated. The builders (Ross and Harry) were a good team and were great to deal with (efficient, dedicated to the job in hand, and personable) and Ross masterminded all the operations of others who helped out with doing the injections etc. He always had time for my questions. I was really pleased with their work from start to finish and would not hesitate to recommend your company and all the good people you employ. Thank you!!

16 september 2026
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Antwoord van The Home Building & Surveying Company

Hi Celia,

Thank you for such a kind review. It’s good to hear that the survey was helpful and that Ross and Harry took care to keep the mess and disruption down while the work was going on. I’ll make sure they see what you’ve said, along with the office team.

We should have told you when the electricians were coming, especially with guests staying. Sorry we missed that.

Thanks again for recommending us. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Polite, knowledgeable and very helpful

Richard came to our property and was honest, knowledgeable and incredibly helpful. He had numerous suggestions on how we could delay doing expensive works to help the damp issues that have arisen. We will also be using their services in conjunction with our contractors to make right the issues upon our next renovation works we are planning. I highly recommend their services and a free consultation really meant free.

21 september 2026
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thank you for taking the time to leave this review. It’s great to hear Richard was so helpful and gave you practical ways to manage the damp while you plan the renovation. We’re glad the visit was useful, and we look forward to working with you and your contractors when you’re ready.

Beoordeeld met 5 van de 5 sterren

Very informative and polite surveyor

Very informative and polite surveyor. Can exactly on time. Very thorough. Gave good options for work to be done.

17 september 2026
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Antwoord van The Home Building & Surveying Company

Thanks, Stuart. Glad the survey was useful and you came away with a clear idea of your options. We’ll pass your kind words on to the surveyor.

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