Richard who came by was really knowledgeable and provided great advice for us to repair our problems. Very patient and explained everything well. Genuinely honest and nice. Highly recommended
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Generally a good experience., The work was done on time and very efficiently by JJ and Brandon. My dealings with customer services were also good. However, I was left with a feeling that this was a... Toon meer
Bedrijf heeft geantwoord
Called on Thursday morning had adam or alex cant remember his name. Next day he came very polite seen the trouble we were having with damp coming from them subfloor. He explained what was happening... Toon meer
Bedrijf heeft geantwoord
A good experience all round for Damp Proof course and some rising damp. The office have been very efficient with their admin setting up appointments and issuing instuctions and the surveyor gave us a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With extensive expertise, Home Building & Surveying are industry leaders in damp proofing, mould remediation, wall treatments, and woodworm solutions. Our distinctive approach, tailored to each property’s unique needs, sets us apart. Whether safeguarding your property, enhancing aesthetics, or providing effective woodworm solutions, our team consistently exceeds expectations. Choose us for a dedicated partner committed to excellence and personalised service. We understand and address the distinct characteristics of your property with precision and care.
Contactgegevens
25-33 Palmerston Road, Boscombe, BH1 4HN, Bournemouth, Verenigd Koninkrijk
- 03330064138
- contact@homebuildingandsurveyingcompany.co.uk
- homebuildingandsurveyingcompany.co.uk
4,6
Uitstekend
456 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Richard was brilliant
Richard was brilliant. Arrived in good time, was clearly an expert and lovely to chat with. We had a few people come to see what our problem was and Richard was miles ahead of all of them. Would recommend!
11 mei 2026
Review zonder uitnodiging
Antwoord van The Home Building & Surveying Company
Thanks for the great review. Really pleased to hear Richard was able to help and that you felt confident with his advice. He knows his stuff and we’ll make sure this gets passed on to him. Really appreciate the recommendation.
Antwoord van The Home Building & Surveying Company
Thank you for your review. We’re pleased to hear you had a positive experience and that the surveyor was helpful.
We appreciate you taking the time to share your feedback.
Richard was AMAZING
Richard was AMAZING! Super knowledgeable, informative and really
helped us understand the issues. It’s so wonderful seeing people so passionate about what they do. We felt like we learnt so much and he’s so lovely ! Highly highly recommend
1 mei 2026
Review zonder uitnodiging
Antwoord van The Home Building & Surveying Company
Thank you for the brilliant review. Really pleased to hear Richard explained everything clearly and helped you understand the issues properly.
We take a lot of pride in giving honest, knowledgeable advice, so it’s great to know that came across. I’ll make sure Richard sees this, he’ll really appreciate it.
Thanks again for the recommendation.
Richard was great!
Richard carried out a quick survey at my flat and he was very trustworthy and honest. Really appreciated that he helped sort out the problem, all very efficient.
21 april 2026
Review zonder uitnodiging
Antwoord van The Home Building & Surveying Company
Thanks so much Alexandra, really glad Richard could help and that it all went smoothly. We'll make sure he sees this!
Richard was great
Richard was on time, super helpful and knowledgeable. Would definitely recommend.
27 april 2026
Review zonder uitnodiging
Antwoord van The Home Building & Surveying Company
Thank you so much for the kind words! We'll pass them on to Richard. Really glad he could help, and we appreciate the recommendation.
I find very helpful and friendly and…
I find very helpful and friendly and help me to did side what to do
17 april 2026
Antwoord van The Home Building & Surveying Company
Thanks so much for leaving a review, Johanna. Really pleased to hear you found us helpful and friendly, and that we were able to help you decide on the right way forward. That is exactly what we are here for. We appreciate you taking the time to share your experience.
Following phone call as requested this…
Following phone call as requested this is written conformation of me cancelling the work scheduled.
Please confirm receiving this message.
2 april 2026
Antwoord van The Home Building & Surveying Company
Thanks David. As discussed, the scheduled work has now been cancelled. We wish you all the best, and if you decide to go ahead in future, please feel free to get back in touch when you are ready.
Really pleased with the work…
Really pleased with the work undertaken. We had a damp proof course installed and the affected (damp) plaster removed and replaced. The two lads that did the work were friendly, efficient and let us know what was going on each day.
23 maart 2026
Review zonder uitnodiging
Antwoord van The Home Building & Surveying Company
Thanks for the review. We are pleased you are happy with the work. Keeping customers informed, working efficiently and delivering a high standard of work is what we expect from our teams, so it is good to hear that reflected in your experience. We appreciate your feedback.
Did what it said on the tin
Did what it said on the tin. Installed new damp proof course with minimum fuss. Flexible and understanding worker. All as you’d hope.
9 februari 2026
Antwoord van The Home Building & Surveying Company
Thanks for taking the time to leave us a review.
Really pleased to hear the job was carried out with minimum fuss and that everything went as you’d hoped. It is also great to hear the team were flexible and easy to deal with throughout.
We really appreciate your feedback.
Excellent service from the start
Excellent service from the start, from booking Daniel the surveyor lovely friendly and explained all damp problems., the builders who fixed the problem, Elliott amd James. Once again explaained the job, got on with their work and left.every where clean once the work was completed. Kate in the office fast efficient and friendly. Highly recommended and competitively priced.
30 maart 2026
Antwoord van The Home Building & Surveying Company
It’s great to hear the team explained everything properly, carried out the work well and left everything clean and tidy afterwards. Thanks again for the recommendation. We’ll pass your comments on to Daniel, Elliott, James and Kate. They’ll all really appreciate it.
Ritchard: professional, efficient, experienced.
Ritchard organised a next day appointment to visit our property. Friendly, efficient and knowledgable - his experience and insight saved us a LOT of time and hassle. He recommended options to solve our problem that fitted our budget and he explained the process and his rationale. 100% recommend and will work with him again if ever needed.
1 april 2026
Review zonder uitnodiging
Antwoord van The Home Building & Surveying Company
Thanks for taking the time to leave this review. Really glad Ritchard could get out to you so quickly and help make sense of it all.
It’s great to hear he was able to talk you through the options properly and help you find a solution that worked for your budget. We really appreciate the recommendation, and we’re here if you ever need us again.
Very happy experience
Very happy experience - extremely friendly on the telephone, helped sort out a number of unexpected contingencies, the team were excellent
24 maart 2026
Antwoord van The Home Building & Surveying Company
Thanks for leaving us a review. Really glad to hear the team helped sort the unexpected issues and looked after you so well.
Definitely recommend
Very helpful and knowledgeable survey
Excellent job on the day by Tyrie
19 maart 2026
Antwoord van The Home Building & Surveying Company
Thanks for the review, we really appreciate it. Great to hear you found the survey helpful and knowledgeable, and that you were pleased with how the job went on the day.
Antwoord van The Home Building & Surveying Company
Thanks for the great review. We are really pleased you were happy with the work and service.
Professional and honest at every step
Rapid and consistent communication.
Clear pricing and no hidden additions following completion.
Professional approach from email exchanges, home visits and to the work itself.
4 maart 2026
Antwoord van The Home Building & Surveying Company
Thanks for the great review, we really appreciate it. We pride ourselves on keeping communication clear and being upfront with our pricing, so it is great to hear that came across. Delighted you were happy with the whole process from the emails and home visit right through to the work itself.
Professional and efficient service
Arrived when they said, were very polite and helpful and left my house very clean and tidy
2 maart 2026
Antwoord van The Home Building & Surveying Company
Thanks for the review Chris, really appreciate you taking the time to leave it. Glad the team arrived when they said they would and that you found them polite and helpful. We always try to leave everything clean and tidy before we head off. Thanks again Chris, much appreciated.
Adam Curtain was the face of the…
Adam Curtain was the face of the company who came across in a really professional way
19 februari 2026
Antwoord van The Home Building & Surveying Company
Thanks John, really appreciate you taking the time to leave a review. I’ll make sure Adam sees your kind words, he’ll be really pleased. We’re glad you had a good experience with us and it was a pleasure helping you.
Antwoord van The Home Building & Surveying Company
Thanks Derek, really appreciate you taking the time to leave a review. Glad you found the advice helpful and it was a pleasure meeting you. If you ever need anything in the future just let us know.
corrupt firm
we used this company due to the story they tell on the phone that’s were the good ends they sent out somebody who claimed to be a surveyor but no proof of this was offered he duly walked around the bungalow ,and came back in to tell us he had bad news the black mold we had on one bedroom wall was caused by the slate damp course failing that’s when i smelt a lie forming our property was built in mid to late 70’s and slate was not widely used after 1920’s rang twice to find out why i had been lied to but nobody decided to respond both saying they need to speak surveyor if you use this firm be very careful before you part with your money this matter is being reported to trading standards
20 februari 2026
Review zonder uitnodiging
Antwoord van The Home Building & Surveying Company
We’re sorry you feel dissatisfied with your experience but feel your review needs further explanation. The suggestion that our company is “corrupt” or that we deliberately misled you is a serious and unfounded allegation.
During our free visit, our surveyor made an initial verbal reference to a slate damp course, which upon review was acknowledged as incorrect. This was a genuine mistake and we contacted you to clarify and correct the point. We have never denied this and do not shy away from admitting when something is wrong.
No work was carried out, no money was taken, and the visit was provided free of charge. We also made it clear that you were under no obligation to proceed with our quotation or take our advice up.
However, following this free quote visit, our office received several aggressive and abusive phone calls. While we fully accept criticism and complaints, we cannot accept abusive behaviour towards our staff. The wellbeing of our team is extremely important to us, and one member of staff had to go home early because you made them so upset, going around in circles shouting regarding this small verbal mistake that has been admitted and corrected, you even called them a liar for asking you to put a complaint in writing as per our complaints procedure. Very unnecessary.
We will gladly have communications with Trading Standards, if needs be, and still wish you all the best in resolving the issues at your property, but please refrain from any further contact with us.
We had a very positive experience with…
We had a very positive experience with Ritchard Tysoe who came to look at our damp issues. He had a thorough look at everything and identified where the issues were coming from. He gave very honest and sound advice and there was no pressure or hard sell. Thank you Ritchard!
20 februari 2026
Review zonder uitnodiging
Antwoord van The Home Building & Surveying Company
Thanks so much for your lovely review, Lauren. We really appreciate you taking the time to share your experience.
We’re pleased Ritchard was able to get to the bottom of the damp issues and explain everything clearly. Giving honest advice without any pressure is exactly how we believe it should be done.
If you need anything else at all, just let us know. We are always happy to help.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.