The Home Building & Surveying Company Reviews 

456
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

had a great experience with Matt. He explained everything clearly and in great detail, showed me examples, and talked me through the installation process step by step. Everything was explained in a pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Richard who came by was really knowledgeable and provided great advice for us to repair our problems. Very patient and explained everything well. Genuinely honest and nice. Highly recommended

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Generally a good experience., The work was done on time and very efficiently by JJ and Brandon. My dealings with customer services were also good. However, I was left with a feeling that this was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Called on Thursday morning had adam or alex cant remember his name. Next day he came very polite seen the trouble we were having with damp coming from them subfloor. He explained what was happening... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedonderhouder

Geschreven door het bedrijf

With extensive expertise, Home Building & Surveying are industry leaders in damp proofing, mould remediation, wall treatments, and woodworm solutions. Our distinctive approach, tailored to each property’s unique needs, sets us apart. Whether safeguarding your property, enhancing aesthetics, or providing effective woodworm solutions, our team consistently exceeds expectations. Choose us for a dedicated partner committed to excellence and personalised service. We understand and address the distinct characteristics of your property with precision and care.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

456 reviews

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4,6

Alle reviews

(456)

139 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Damp course injection work

Alfie and Mason did a fantastic job for us and we’re very thorough in the work. Answered all of our questions and tidied up everything before finishing to the point you wouldn’t know they’d even been. Great guys highly recommended.

21 november 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thank you for your review. It is really good to hear that Alfie and Mason looked after you and took the time to explain everything properly on the day. They always try to make the whole process as easy and stress free as possible, so it is great to know that came across.

Beoordeeld met 5 van de 5 sterren

Ritchard Tysoe visited

Ritchard Tysoe visited and gave an honest and frank assessment of the situation. Could quite easily have sold us something we didn`t need, but gave us his opinion and suggested ways to counteract the mould issue. Would highly recommend

19 november 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks for the review. Really glad to hear Ritchard gave you a straight, honest assessment and some simple ways to tackle the mould. We never want to sell anyone work they don’t actually need, so it’s great to hear that came across.

Beoordeeld met 5 van de 5 sterren

A very professional company

A very professional company. Everyone from James who did the survey to the team who did the work were brilliant. Would highly recommend.

10 november 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Great to hear James and the team delivered exactly the level of service we aim for. We appreciate you taking the time to share your experience and for recommending us.

Beoordeeld met 5 van de 5 sterren

Damp Survey

Richard visited to survey our damp problem. He was polite, professional and gave clear and honest advice.
We would happy recommend Home Building & Surveying Company.

17 november 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks for taking the time to leave a review. We take a lot of pride in the way we look after our customers, so it is great to know that came across.

We really appreciate the recommendation. If anything comes up or you need any support in the future, just let us know. We are always here to help.

Beoordeeld met 5 van de 5 sterren

Sam and Bob were incredibly helpful

Sam and Bob were incredibly helpful, courteous and hard-working throughout, and I'm very happy with the finished work.

13 oktober 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks so much for the great feedback! We're really glad to hear you’re happy with the work. Sam and Bob will be chuffed to know their efforts were appreciated.

Beoordeeld met 5 van de 5 sterren

Outstanding!

Everything was outstanding. We were quite daunted by the extent of work needed but felt we were in excellent hands from beginning to end. Sam and Bob are highly skilled professionals, polite and considerate, communicate well and do beautiful work. They were punctual, worked very hard and were extremely tidy, especially given the messiness of the job.I never thought I would say it was a pleasure to have damp proofing done but Sam and Bob made it so.

4 november 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks so much for your lovely feedback. We're really glad Sam and Bob made the whole job straightforward for you and took the worry out of it. They take a lot of pride in their work, so they’ll be really pleased to hear your comments.

Beoordeeld met 5 van de 5 sterren

It is job satisfaction that made the…

It is job satisfaction that made the experience great for me.

4 november 2025
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Antwoord van The Home Building & Surveying Company

Thanks so much for your feedback. Really glad to hear you had a positive experience and that our pride in the work came through. If you ever need anything in the future, just give us a shout.

Beoordeeld met 5 van de 5 sterren

The 2 gentlemen that you sent to…

The 2 gentlemen that you sent to complete the work are a credit to your company very helpful fantastic in explaining what was being done and very professional

3 november 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thank you for taking the time to share your feedback. We are very pleased to hear that our team were helpful, professional and kept you fully informed throughout the work. Your comments will be passed on to them, and I am sure they will be delighted to hear your praise.

Beoordeeld met 5 van de 5 sterren

Excellent workmanship

Excellent workmanship, the two chaps who completed the work were lovely, very professional and paid great attention to detail. The work was finished to timescale.

9 oktober 2025
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Antwoord van The Home Building & Surveying Company

Thanks so much for the review. Really glad to hear you are happy with the work and that everything went smoothly. I will pass your feedback on to the team as they will really appreciate it.

Beoordeeld met 5 van de 5 sterren

Highly recommend - Knowledgable and professional

Highly recommend to anyone looking for a professional and trustworthy company that takes the time to assess your needs and do a thorough job - our damp surveyor Richard was full of sound, clear and reliable information and advice and was clearly passionate about providing a high quality and reassuring service at what can be an anxious time.

22 oktober 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks a lot for the great review. We're really glad Richard made you feel reassured and took the time to explain everything clearly. He’s passionate about what he does, and it’s great to hear that came across. We really appreciate you recommending us and are happy we could help.

Beoordeeld met 5 van de 5 sterren

Richard was prompt and gave us the free…

Richard was prompt and gave us the free advice we needed, with no hard sell. Thank you!

21 oktober 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks so much for your review! We’re really pleased to hear Richard was able to help and give you the advice you needed. He always takes the time to explain things clearly and make sure you have all the right information before making any decisions. It’s great to know you found the visit helpful.

Beoordeeld met 5 van de 5 sterren

All round quality service

All round quality service
Everyone that we met or interacted with at the company represented themselves extremely well. From the initial surveyor all the way down the line. The start date was pushed back several times but this was communicated by email each time and they worked with us to find mutually convenient times to reschedule. They started the three-day job on a Friday but still worked it out so that we had minimal mess and a functioning kitchen over the weekend. The friendly electricians were extremely neat as was the lovely gentleman who came to do the plastering work. The promised to collect the waste from the process and left our front garden (where we had left the waste to be collected) spick and span. They even took the time to salvage a plant that was being stored in a rubbish bag and put it to one side so it would not get damaged during the clearing. Definitely five-star and I have already recommended to family and friends. Thanks to the whole team.

3 oktober 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks so much for the great review! Really glad to hear everything went smoothly and that the team looked after you throughout. They always try to keep things tidy and make the job as easy as possible, so it is nice to know that came across. I will pass your kind words on to everyone, they will really appreciate it.

Beoordeeld met 5 van de 5 sterren

Just the way you deal with people

Just the way you deal with people. and i will recommend you to people for your good work and how well you treated me when others did not. Some companies did not even bother to get back to me. their loss.

4 oktober 2025
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Antwoord van The Home Building & Surveying Company

Thanks so much for your review. We really appreciate it. We always try to be friendly and helpful with everyone who gets in touch, so it’s great to hear that came across. Glad we could help when others didn’t, and thanks again for recommending us.

Beoordeeld met 3 van de 5 sterren

Customer Service is questionable

The survey was arranged very quickly and the report supplied with a couple of hours of the survey. I had plenty of contact whilst deciding on the work. I agreed, paid deposit and was advised on the telephone it would be 1 day work. I had a call a few days before the work to be completed, if I would like the work to start earlier, declined due to work commitments. The work commenced and it was at that point i was advised by the lovely person completing the work this would be at least 3 day. During this time the weather was not good, hampering the pace of the job. (understandable). I was expecting the job to be completed later in the week, no one turned up, the office never kept me informed and I spent time chasing the chap completing my job. Not impressed with their customer service, experience was stressful for the job to be completed. As soon as the job was completed within 20 mins I received 3 emails chasing for payment. -- I would suggest people air caution as I am still waiting for a call back on my concerns nearly 2 weeks on.

9 september 2025
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Antwoord van The Home Building & Surveying Company

Thank you for taking the time to leave your feedback, we really do appreciate it.

I am pleased to hear that the survey and report were arranged promptly and that you were happy with our initial communication. However, I am genuinely sorry to read that your experience during the works did not meet expectations, particularly around the schedule and communication.

Unfortunately, the poor weather conditions caused some unavoidable delays to several jobs that week, but you are absolutely right that we should have kept you better informed throughout. That is something we have already discussed with the team to prevent it happening again.

Regarding the follow up on your concerns, I apologise that you have not yet had a call back. That is not the level of service we aim to provide. I will make sure someone from the office reaches out to you directly to ensure everything has now been resolved.

Beoordeeld met 5 van de 5 sterren

Great professional experience and a…

Great professional experience and a good result- hopefully it will resolve our damp issues. Good communication and customer service. I would recommend this company.

1 juli 2025
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Antwoord van The Home Building & Surveying Company

Thanks for taking the time to leave a review. We’re glad everything went well and that you’re pleased with the results. We really appreciate the recommendation.

Beoordeeld met 5 van de 5 sterren

An artisan at work

The job was tackled with focus and attention to detail and was a very skilled application at every point. The young man was friendly and very helpful at all times.
A great job was achieved. It was fascinating to watch an artisan at work, I shall not hesitate to recommend your firm to any of my friends with listed properties.

15 september 2025
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Antwoord van The Home Building & Surveying Company

Thank you for such a thoughtful review. We are really glad you could see the care and skill that went into the job. It is always rewarding when the workmanship is noticed and appreciated, and it means a lot to hear you would recommend us.

Beoordeeld met 5 van de 5 sterren

Job Well Done!

The job was handled very professionally from start to finish. Customer care were very polite and accommodating in giving us good advice and assistance whenever we called on them.
Our compliments to the fitters Reece and Nathan for doing such a great job in K Rendering our property to such a fine finish. They were both very polite and conscientious workers, right up to leaving our property clean and tidy to the end.

16 september 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thank you so much, Victor & Loraine. We’re really glad you felt well looked after all the way through. Reece and Nathan will be over the moon to hear your feedback and to know their hard work and tidy finish made such a difference.

It was a pleasure working on your home and we’re so pleased you’re happy with how it turned out. If you ever need us again, just give us a call and we’ll be happy to help.

Beoordeeld met 5 van de 5 sterren

Great job!

Survey was carried out really nice and easy and was given multiple options on what was best to sort the issues on my house. Always really easy to get hold of or talk to someone from the office. Jack and Harvey carried out the work on the house and done a great job and really good finish to everything. Left everything really clean and tidy when they left as well.

19 september 2025
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Antwoord van The Home Building & Surveying Company

Thanks so much for your review. We really appreciate you taking the time to share your experience. It’s great to know the survey was straightforward and that you were given the right options to sort the issues at your home. A big thank you as well for mentioning our office team, they’ll be pleased to hear you found it easy to get in touch when needed.

Jack and Harvey will be chuffed with your comments. They always work hard to make sure the finish is spot on and everything is left clean and tidy, so it means a lot to see that noticed. We’re grateful for your kind words and for trusting us with the work.

Beoordeeld met 5 van de 5 sterren

A Great Team - Thank you Jack & Harvey!

To whom it may concern.
My son came to stay with me for a few days prior to the 15th September 2025 and within a short period he was pointing out that my home was suffering from an excess of rising damp.
As a result, my daughter contacted “Home Buildings and Surveying Company” who within a few days sent Michael Cross, who came to survey the ingress of damp, which was found to be considerable.
From that point on everything moved at a pace, so on Monday 15th September 25 two workmen one, by the name of Jack who was in charge and Harvey.
After the initial introductions, work commenced at a pace and was literally non-stop from the time of arrival to the time of departure each day, with due consideration for myself and my daughter who had to remain in the house.
During the four days spent working in my home, there was constant emphasis on making sure that the work was carried out to a high standard. Because they both worked so well together as a team, with both carrying out tasks with enthusiasm and pride in their work, it was a pleasure to see the end results.
I won’t go on, other than to say, “I feel privileged that both Jack and Harvey were allocated to work on my home”
“Thank You “to all concerned.
Brian Pitcher.

15 september 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thank you for taking the time to write such a detailed review Brian. Michael, Jack and Harvey are a big part of our team and the way they carried out your survey and treatment is exactly what we aim for on every job. From the first visit right through to the last day on site our focus is always to work efficiently, cause as little disruption as possible and make sure the finish is of the highest standard.

Jack and Harvey are known for their teamwork and the pride they take in their work and it is clear from your comments that they brought that same energy into your home. They get on with the job, keep things moving and at the same time make sure customers feel looked after while the work is being done.

We will be passing your feedback on to them and they will be pleased to know their hard work has been appreciated. This is the level of service we set out to provide every day and we are glad it has made a difference for you and your family.

Beoordeeld met 5 van de 5 sterren

The whole process from the original…

The whole process from the original survey on the rising damp, the report setting out the work required to the actual work having been carried out was extremely professional. Each member of the team explained what was needed and how it was to be carried out. It was completed to time and cost.

25 augustus 2025
Review zonder uitnodiging
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Antwoord van The Home Building & Surveying Company

Thanks so much for your review. Really glad to hear you felt looked after from the first survey through to the job being finished. The team always does their best to explain things clearly and get the work done on time, so it’s great to know that came across. We really appreciate you sharing your experience.

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