Hostens Reviews 797

A straightforward, customer-oriented company with outstanding support. Dmitrij was especially helpful.

the experience was great , and the servive is very fasy and this guy Dmitrij, help me with everything, and very fast

Michail was able to resolve the issue quickly and professionally. The server was restored without issues.

Leva is talented and professionally, She support me friendly and problem solve quickly.

I am working with this hosting comapny from last 3 to 4 yes and this is the best hosting with best support team.

Perfect support of my problem by Michail !

Pro & performant !

Michail is amazing. He always knows exactly what i need and provide the support quickly as possible.

They are very good. Michail really helped me with situation. Very fast response and help when you need it. All the best.

Great help from leva today. It's nice to know there are still people who care and will take the time to help another. Thanks leva.

Review for Hosten Server Provider:

I’ve been a loyal customer with Hosten for some time, but today’s experience was absolutely unacceptable. I reached out to them immediately after noticing an unexpected auto-charge on my account — a transaction that happened just minutes before I contacted them. Despite the timing, they refused to refund it.

What made things worse was the dishonesty and wordplay from customer service. I was told I was speaking to a “manager,” only to realize this person was operating remotely and giving me runarounds rather than real support. It felt like a deliberate attempt to confuse and avoid responsibility.

I’m genuinely disgusted by how this was handled. As someone who trusted their services, this experience has completely changed my view of the company. I’ll be making it a point to educate others about these kinds of practices so people can make informed choices before signing up. There is not reply to the service but piece of advice Teacher customer service not to lie to keep people entertain while they’re trying to do the work.

Thank you Support team Michail for the quick response and advice on my hosting packages as well as email recovery.

I recall this wasn't my first chat with Michail, but also this time the issue was cleared effectively and reasonably. Much appreciated.

I have been using Hostens for long time. The services may fit or not your needs in terms of technology, but they have a lot of options and offer many resources such as e-mails panels and other easy auto installers for some cloud software, at a very reasonable price.
Regarding the customer service, it is the best I have seen in any of the Hosting Providers, with friendly people (no bots) who will help you even on a Sunday before 5 minutes.
Dmitrij did a great job helping with a suspended account I had.

Always fast, patient and helpful customer service. Last time Michail was helping me perfectly through with my requests.

Michail made my day! An outstanding customer service manager with both technical expertise and exceptional interpersonal skills.

Support agents are very skilled.

thanks for Ieva

leva always solve my issue

My complaint was listened to with patience and understanding, also forwarded to the person in charge of decision - Ieva. Then the discussion was constructive with her and we came to a business compromise very quickly.
Thank you!

Michail is Quick and responsive. resolved my query in a single response. very impressive.