Howards Motor Group Reviews 

1.105
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A sudden, worrying fault with our Toyota Yaris Cross took us to Howard’s Toyota in Weston super Mare. Richard listened, understood the worry and worked a miracle to sort the issue while we waited. C... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After an initial negative experience with a service I booked I was extremely pleased that Howards Motor Group Yeovil contacted me with an offer to put things right, which they did. My car was collect... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am technically challenged: for I am comfortable with the aroma of dusty books and cricket bats;,so getting apple CarPlay to work on my new iPhone 18 promax was easy as finding a small needle in a h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The reception and the continuing updates always provided by Chloe and Alison is to be commended. They make one feel welcome and valued. Being kept up to date on progress with the service/MOT or whatev... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorvoertuighandelaar

Geschreven door het bedrijf

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Geschreven door het bedrijf

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contactgegevens


4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
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4,7

Alle reviews

(1.105)

157 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Charlie and Damon

Charlie and Damon very helpful in assisting us with the purchase of our car. Charlie was very knowledgable about the car and informative on the test drive.
He made the whole process very easy. Would highly recommend them.

27 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you for your wonderful review, Patricia. We're thrilled to hear that Charlie and Damon provided you with such helpful and trustworthy support during your car purchase. Your recommendation means a lot to us, and we look forward to serving you again at Howards Hyundai WSM in the future.

Beoordeeld met 5 van de 5 sterren

30+ years

Having been a customer for over 30 years at Howard’s Peugeot which I think speaks for itself as to the quality of the service supplied
From buying my cars to servicing the cars nothing is to much trouble for the excellent staff
A top class dealership in all areas required for a customer

26 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you so much for your wonderful review, Peter. Your trust in us for the past 30 years really means a lot, and we look forward to serving you again in the future. Kindest regards, All @ Howards Peugeot Weston-super-Mare.

Beoordeeld met 5 van de 5 sterren

Brilliant service!!

Just picked up my new notability car from Howards Citroen, Taunton. I dealt with Bradley for the whole process and he was brilliant! Really knowledgeable and helpful and made the process as easy as possible! Thanks so much!!

26 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you so much for your wonderful review, Danielle! We're thrilled to hear that Bradley provided you with brilliant support at Howards Citroen Taunton and made the process easy for you. Your feedback means a lot to us and we'll be sure to share it with the team.

Beoordeeld met 5 van de 5 sterren

Buying a used car

A big thank you to Lorenzo was friendly and helpful when changing our car.very happy with the service, Gray & Sher

22 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you for your wonderful review. We're thrilled to hear that you had a great experience changing your car and that Lorenzo's support made it enjoyable. We appreciate your trust in our customer-centric service and look forward to welcoming you back to Howards Citroen Weston-super-Mare soon.

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience. My car was in for its MOT and we couldn’t have been looked after better. Alison, even though obviously extremely busy, kept an eye on us , instantly was at my shoulder to help when I was having trouble trying to use the drinks machine. When there was the smallest lull between calls and customers she popped over for a chat. She seemed to make time for every single customer and I’m sure nobody could have felt rushed or being a bother. All in all a great asset to the firm to be cherished.

20 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you so much for your wonderful feedback! We are thrilled to hear that Alison provided excellent service and made your experience at Howards Hyundai Dorchester a positive one. We truly appreciate your kind words and look forward to welcoming you back for more customer-centric support in the future.

Beoordeeld met 5 van de 5 sterren

Greg did a great job and the video of…

Greg did a great job and the video of the car was great

20 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you for your wonderful review Teresa. We are thrilled to hear that Greg did a great job and that you loved the video of the car. Your feedback inspires our team to continue providing reliable and quality service, and we look forward to welcoming you back to Howards Peugeot WSM soon.

Beoordeeld met 5 van de 5 sterren

Emma, Hyundai

Emma is absolutely amazing. She was so helpful in finding the perfect car for me and considering my needs. I would definitely choose Hyundai for my next purchase. Thanks Emma!!!!

19 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you so much for your kind words, Miss Young! We're thrilled to hear that Emma provided you with such amazing support in finding the perfect car that meets your needs. Your trust in Howards Hyundai WSM means a lot to us, and we look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Made you feel at ease as first purchase…

Made you feel at ease as first purchase in a long time. Emma and Damon very helpful!!!!

17 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you so much for your wonderful review! We're thrilled to hear that Emma and Damon made you feel at ease during your first purchase in a long time. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again at Howards Hyundai WSM soon!

Beoordeeld met 5 van de 5 sterren

Went into the garage to get some help…

Went into the garage to get some help on the cars they are selling and Stephen Newman was extremely helpful couldn’t have had a better experience really love and kind staff.

16 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you so much for your kind words, Taz. We're thrilled to hear that Stephen provided you with such helpful and reliable service at Howards Hyundai WSM. We truly appreciate your feedback and hope to see you again soon for more quality support.

Beoordeeld met 5 van de 5 sterren

Ordering new car

Salesman Stephen was very helpful, spent lots of time explaining . Ordered my new car all went very smoothly. Knows the job inside and iut.

16 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you for your wonderful review, Laura. We're thrilled to hear that Stephen provided you with helpful support and made the process of ordering your new car so smooth. Your trust in our customer-centric service means a lot to us, and we look forward to serving you again at Howards Hyundai WSM in the future.

Beoordeeld met 5 van de 5 sterren

Excellent service

Steve for his patience, courtesy and understanding of our needs in sales. Jamie and his colleague for good humour and efficiency in service.

12 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you for your wonderful review, Sheila. We truly appreciate your kind words about Steve's patience and understanding, as well as Jamie and his colleague's good humour and efficiency in service. We are committed to providing customer-centric support at Howards Hyundai Weston-super-Mare and look forward to welcoming you back for more quality service in the future.

Beoordeeld met 5 van de 5 sterren

brilliant service!…

Everyone at the dealership went above and beyond to accommodate my needs especially Emma Scott who was brilliant! Many thanks to everyone!

9 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you so much for your kind words, Julie. We are thrilled to hear that everyone at Howards Hyundai WSM went above and beyond to accommodate your needs, especially Emma. Your feedback inspires us to continue providing customer-centric service and support, and we look forward to welcoming you back soon.

Beoordeeld met 5 van de 5 sterren

Alison was excellent in service dept in…

Alison was excellent in service dept in Dorchester, well focused and friendly. First time using Howard’s and an she is an asset to the company

8 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you for your wonderful feedback, Andy. We are thrilled to hear that Alison provided excellent service and made your first experience at Howards Hyundai Dorchester a positive one. We truly appreciate your kind words and look forward to welcoming you back for more customer-centric support in the future.

Beoordeeld met 5 van de 5 sterren

Dan in service department was amazing

Dan in service department was amazing
He completed service on my Kia and sorted an issue on another issue we had with protective casing
Highly recommended

7 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you so much for your kind words, Rachel. We're thrilled to hear that Dan provided you with fantastic service during your visit to Howards Kia Taunton. Your recommendation means a lot to us and we look forward to supporting you again in the future.

Beoordeeld met 5 van de 5 sterren

Amazing customer service

From the very start, stephen and Damon customer-focused approach was clear. The customer experience team was easy to reach and genuinely helpful with all my questions, making the purchase and onboarding process much smoother than I expected. Highly recommended

6 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you for your wonderful review, Dammy. We are thrilled to hear that Stephen and Damon provided a customer-centric experience and that our team at Howards Hyundai Weston-Super-Mare were genuinely helpful throughout your purchase and onboarding process. Your trust in our service means a lot to us, and we look forward to supporting you again in the future.

Beoordeeld met 5 van de 5 sterren

Really great costumer service

Really great costumer service. Spent a lot of time with me making sure everything was right for me. Stephen & Damon were both great

6 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you so much for your kind words, Shaylah. We're thrilled to hear that Stephen and Damon provided you with great customer service and took the time to ensure everything was right for you. We truly appreciate your feedback and look forward to welcoming you back to Howards Hyundai Weston-Super-Mare for more quality support in the future.

Beoordeeld met 5 van de 5 sterren

Emma was very professional and friendly…

Emma was very professional and friendly and it was a pleasure buying a car from her.

4 januari 2026
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you so much for your kind words, Ruth. We are thrilled to hear that Emma provided you with professional and friendly service during your car purchase. Your trust in us means a lot, and we look forward to supporting you at Howards Hyundai WSM again in the future.

Beoordeeld met 5 van de 5 sterren

Adam from the Weston super Mare site…was great

Adam from the Weston super Mare site was excellent, he was very professional despite being so young. He helped us to find a car without a hard sell and took us through the whole process. Handover day was great Adam made sure we were taken through everything and made us feel very comfortable. Would recommend Howards, great service thanks 😊

31 december 2025
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you for your wonderful review Sara! We're thrilled to hear that your experience was excellent and that Adam provided you with trustworthy service and support. We really appreciate your feedback and look forward to welcoming you back to Howards Citroen Weston-super-Mare for any future needs.

Beoordeeld met 5 van de 5 sterren

Peugeot 208 GT (Black)Beautiful

Hi it's Richard Marchant, I purchased a brand new Peugeot 208 GT (Black) last week 23 Dec what a Xmas present. My sales manager Teri Parry was most helpful from start to finish of my purchase she kept me updated on everything, Teri was most helpful, polite and understanding of my needs and she done everything I asked her to do before I picked the car up on handover I have been very pleased with the car,Teri thank you very much for being most helpful 10 out of 10 well done 👏 ✔️

23 december 2025
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Thank you for your wonderful review, Richard. We're thrilled to hear that Teri provided you with such customer-centric support at Howards Hyundai Yeovil and made your experience enjoyable from start to finish. We really appreciate your trust in us and hope you love your new Peugeot 208 GT for many years to come.

Beoordeeld met 1 van de 5 sterren

My new car horror story …


I recently bought a 75 plate Citroen EC3 from Howards Taunton dealership. Initial collection of my car in September was delayed due to a recall due to brake issues. This was dealt with by Howards- my car being ready for collection in early October. Within 3 weeks I noticed water in the car footwells. The car was taken back to Howards for assessment of the problem. We were advised that water had been channelled into the car as a pipe had not been connected during the pre collection work! Howards report that they have fixed the problem and dried the carpets. Howards have told me that the car is ready for collection and that I can have 2 years free servicing ( am already paying for servicing!) I am declining this offer completely as I wanted to have the reassurance of car reliability, as well as enjoying the new car buzz: this has not happened!
I had used my retirement lump sum to buy this car and feel very disappointed to be told that the Consumer Rights Act only requires Howards to repair the issue and dry the carpets. I could have bought a water damaged car far cheaper than what I’ve ended up with. Please be aware that this damage has been caused within the dealership and prior to initial pick up.
I believe the Consumer Rights Act states that goods should be of: “ satisfactory quality fit for purpose and as described” and “services are performed with reasonable care”. My EC3 was not fit for purpose when I collected- it became water damaged and I am concerned that there may be long term implications from this happening. So- be very wary buying from Howards Citroen!

14 november 2025
Review zonder uitnodiging
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Antwoord van Howards Motor Group

Dear Suzanne, thank you for sharing your experience with us. I sincerely apologise for the disappointment you faced with your Citroen EC3, especially regarding the water damage and the delay in collection. We strive for customer-centric service and your feedback is invaluable in helping us enhance our reliability and support. I understand your concerns about the quality of your vehicle and the implications of this issue. The site manager will be in contact soon to discuss this further, as we are committed to ensuring your trust in us. Kind regards, Howards Citroen Taunton.

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