A sudden, worrying fault with our Toyota Yaris Cross took us to Howard’s Toyota in Weston super Mare. Richard listened, understood the worry and worked a miracle to sort the issue while we waited. C... Toon meer
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A sudden, worrying fault with our Toyota Yaris Cross took us to Howard’s Toyota in Weston super Mare. Richard listened, understood the worry and worked a miracle to sort the issue while we waited. C... Toon meer
Bedrijf heeft geantwoord
After an initial negative experience with a service I booked I was extremely pleased that Howards Motor Group Yeovil contacted me with an offer to put things right, which they did. My car was collect... Toon meer
Bedrijf heeft geantwoord
I am technically challenged: for I am comfortable with the aroma of dusty books and cricket bats;,so getting apple CarPlay to work on my new iPhone 18 promax was easy as finding a small needle in a h... Toon meer
Bedrijf heeft geantwoord
The reception and the continuing updates always provided by Chloe and Alison is to be commended. They make one feel welcome and valued. Being kept up to date on progress with the service/MOT or whatev... Toon meer
Bedrijf heeft geantwoord
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.
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Why buy from us
Herluin Way, BS23 3YN, Weston-super-Mare, Verenigd Koninkrijk
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Charlie and Damon very helpful in assisting us with the purchase of our car. Charlie was very knowledgable about the car and informative on the test drive.
He made the whole process very easy. Would highly recommend them.

Antwoord van Howards Motor Group
Having been a customer for over 30 years at Howard’s Peugeot which I think speaks for itself as to the quality of the service supplied
From buying my cars to servicing the cars nothing is to much trouble for the excellent staff
A top class dealership in all areas required for a customer

Antwoord van Howards Motor Group
Just picked up my new notability car from Howards Citroen, Taunton. I dealt with Bradley for the whole process and he was brilliant! Really knowledgeable and helpful and made the process as easy as possible! Thanks so much!!

Antwoord van Howards Motor Group
A big thank you to Lorenzo was friendly and helpful when changing our car.very happy with the service, Gray & Sher

Antwoord van Howards Motor Group
Fantastic experience. My car was in for its MOT and we couldn’t have been looked after better. Alison, even though obviously extremely busy, kept an eye on us , instantly was at my shoulder to help when I was having trouble trying to use the drinks machine. When there was the smallest lull between calls and customers she popped over for a chat. She seemed to make time for every single customer and I’m sure nobody could have felt rushed or being a bother. All in all a great asset to the firm to be cherished.

Antwoord van Howards Motor Group
Greg did a great job and the video of the car was great

Antwoord van Howards Motor Group
Emma is absolutely amazing. She was so helpful in finding the perfect car for me and considering my needs. I would definitely choose Hyundai for my next purchase. Thanks Emma!!!!

Antwoord van Howards Motor Group
Made you feel at ease as first purchase in a long time. Emma and Damon very helpful!!!!

Antwoord van Howards Motor Group
Went into the garage to get some help on the cars they are selling and Stephen Newman was extremely helpful couldn’t have had a better experience really love and kind staff.

Antwoord van Howards Motor Group
Salesman Stephen was very helpful, spent lots of time explaining . Ordered my new car all went very smoothly. Knows the job inside and iut.

Antwoord van Howards Motor Group
Steve for his patience, courtesy and understanding of our needs in sales. Jamie and his colleague for good humour and efficiency in service.

Antwoord van Howards Motor Group
Everyone at the dealership went above and beyond to accommodate my needs especially Emma Scott who was brilliant! Many thanks to everyone!

Antwoord van Howards Motor Group
Alison was excellent in service dept in Dorchester, well focused and friendly. First time using Howard’s and an she is an asset to the company

Antwoord van Howards Motor Group
Dan in service department was amazing
He completed service on my Kia and sorted an issue on another issue we had with protective casing
Highly recommended

Antwoord van Howards Motor Group
From the very start, stephen and Damon customer-focused approach was clear. The customer experience team was easy to reach and genuinely helpful with all my questions, making the purchase and onboarding process much smoother than I expected. Highly recommended

Antwoord van Howards Motor Group
Really great costumer service. Spent a lot of time with me making sure everything was right for me. Stephen & Damon were both great

Antwoord van Howards Motor Group
Emma was very professional and friendly and it was a pleasure buying a car from her.

Antwoord van Howards Motor Group
Adam from the Weston super Mare site was excellent, he was very professional despite being so young. He helped us to find a car without a hard sell and took us through the whole process. Handover day was great Adam made sure we were taken through everything and made us feel very comfortable. Would recommend Howards, great service thanks 😊

Antwoord van Howards Motor Group
Hi it's Richard Marchant, I purchased a brand new Peugeot 208 GT (Black) last week 23 Dec what a Xmas present. My sales manager Teri Parry was most helpful from start to finish of my purchase she kept me updated on everything, Teri was most helpful, polite and understanding of my needs and she done everything I asked her to do before I picked the car up on handover I have been very pleased with the car,Teri thank you very much for being most helpful 10 out of 10 well done 👏 ✔️

Antwoord van Howards Motor Group
I recently bought a 75 plate Citroen EC3 from Howards Taunton dealership. Initial collection of my car in September was delayed due to a recall due to brake issues. This was dealt with by Howards- my car being ready for collection in early October. Within 3 weeks I noticed water in the car footwells. The car was taken back to Howards for assessment of the problem. We were advised that water had been channelled into the car as a pipe had not been connected during the pre collection work! Howards report that they have fixed the problem and dried the carpets. Howards have told me that the car is ready for collection and that I can have 2 years free servicing ( am already paying for servicing!) I am declining this offer completely as I wanted to have the reassurance of car reliability, as well as enjoying the new car buzz: this has not happened!
I had used my retirement lump sum to buy this car and feel very disappointed to be told that the Consumer Rights Act only requires Howards to repair the issue and dry the carpets. I could have bought a water damaged car far cheaper than what I’ve ended up with. Please be aware that this damage has been caused within the dealership and prior to initial pick up.
I believe the Consumer Rights Act states that goods should be of: “ satisfactory quality fit for purpose and as described” and “services are performed with reasonable care”. My EC3 was not fit for purpose when I collected- it became water damaged and I am concerned that there may be long term implications from this happening. So- be very wary buying from Howards Citroen!

Antwoord van Howards Motor Group
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