A nightmare company to deal with. Parcel arrived empty. Warehouse staff insisted goods were sent Only after numerous emails and having to sign a disclaimer form I did not want to sign did I receive a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I've ordered a few times from HugglePets without issue, but on this last occassion, I ordered the incorrect sized jumper for my shih tzu. Customer Service was excellent, no frustrating AI bot, but a r... Toon meer
Bedrijf heeft geantwoord
Great service from this company. The courier somehow managed not to deliver the product I purchased , even though they said they did. Hugglepets were quick with response and sorted the problem out ins... Toon meer
Bedrijf heeft geantwoord
ordered a large trixie "spinning disc" for hamster. arrived really quickly but had been damaged in the post. Hugglepets were ready to help straight away- return labels, no quibble, offer of refund or... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pet Shop Based in Wolverhampton, West Mids. We cater for Pets, Reptiles and Aquatics. We have a large range of products available in store and online. We have specialist staff who are happy to assist you in store with any questions and needs you may have.
Contactgegevens
Cooper Street, WV2 2JL, Wolverhampton, Verenigd Koninkrijk
- 01902494860
- sales@hugglepets.co.uk
- hugglepets.co.uk
4,0
Goed
2K reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered a toilet for our hamster
I ordered a toilet for our hamster, it arrived very well packaged and in good time, very happy with my purchase and if I need anything else I will be checking hugglepets first.
Thank you
10/10
22 december 2021
Review zonder uitnodiging
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Used This Company a few times now…
Used This Company a few times now always good value and very quick delivery.
Highly recommended
22 december 2021
Review zonder uitnodiging
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Excellent and Great Dog Items
22 december 2021
Review zonder uitnodiging
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Great company
Great company, never have no problems and always get my order on time. I will be carry on ordering from this company
22 december 2021
Review zonder uitnodiging
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Excellent service from holly and Sarah
I bought a bed from this company excellent service from holly and Sarah they helped me 10/10 for u two thank u I am well happy with my pet carrier will be ordering again soon
21 december 2021
Review zonder uitnodiging
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Low prices and quick delivery
I bought filters for my pond at a fantastic price which were delivered on time and well packed
20 december 2021
Review zonder uitnodiging
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Great company to deal with
Great company to deal with. Items well priced, good communicators, fast delivery.
20 december 2021
Review zonder uitnodiging
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Found this site on the Internet after…
Found this site on the Internet after trying to buy exactly the same harness from the high Street with no success.
The process of ordering was easy to use and took no time at all.Huggle Pets came back by email with all the conformation of the order and that it had been processed.
The order arrived in a decent amount of time and i am very pleased with my purchase . Would definitely be using this website again.
19 december 2021
Antwoord van HugglePets
Thank you so much for your lovely feedback and custom, Mrs Hill! We do appreciate it. Have a lovely day. Kind regards, HugglePets
Excellent service
Excellent service. Great products and price and very quick delivery.
17 december 2021
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Excellent fast service
17 december 2021
Antwoord van HugglePets
Thank you for your valued five-star review! Have a great day, Kind regards, HugglePets
Excellent service from start to finish
Excellent service from start to finish. The website is easy to use, communication is good and the collars I ordered were great. I would definitely recommend and will be back soon. Thank you.
17 december 2021
Antwoord van HugglePets
Thank you so much for your lovely five-star review, Becki! Have a great day! Kind regards, HugglePets
This is the second carrier I have…
This is the second carrier I have purchased, the first was medium for my sons cat and it is good but was slightly too big for trips to the vet so I bought him the small size and they say it's much better size for trips out and bonus that it folds away when they're not using ideal. Great carrier with pockets for treats etc. Definitely a good buy.
16 december 2021
Antwoord van HugglePets
Thank you for your five-star review, we appreciate it! Kind regards, HugglePets
I've used this particular firm for all…
I've used this particular firm for all my pet dogs toys and chew toys.excellent value and service and will continue to use them.thank your for your wonderful efficient service
16 december 2021
Review zonder uitnodiging
Antwoord van HugglePets
You are most welcome! Thank you for your custom, and your lovely review! We appreciate it. Have a great evening. Kind regards, HugglePets
HugglePets
For my pet snakes, I get heat bulbs (day and night) and aspen bedding from HugglePets via eBay. The dispatch is prompt and the bulbs are secured with bubble wrap to reduce the risk of damage. With delivery being free, I cannot complain. Great service all round.
16 december 2021
Review zonder uitnodiging
Antwoord van HugglePets
Thank you so much for your lovely feedback David, we appreciate it! Have a great evening. Kind regards, HugglePets
Brilliant customer service
Brilliant customer service. Replied to email query straight away. Item delivered on time & surpassed expectations. Would definitely recommend company & will use again
14 december 2021
Antwoord van HugglePets
Thank you so much for your amazing five-star review, Jackie! We really appreciate it, and are so pleased to hear that you are happy with the service and item you have received from us. All the best for the new year! Kind regards, HugglePets
Antwoord van HugglePets
Thank you so much for your five-star review!
Always great service :)
11 december 2021
Antwoord van HugglePets
Thank you much for your lovely five-star review!
dog crate mattresses 👍🏻
Excellent I would highly recommend, having purchased several dog crate mattresses 👍🏻
6 december 2021
Review zonder uitnodiging
Antwoord van HugglePets
Thank you so much for your five star review, Helen!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.