Ordered a Sleeping Capybara Breathing Squishy Silicone Companion Sound LED Night Light with engraving in August 2025. Took 3 weeks for it to arrive. In November, the light doesn't work anymore unless... Toon meer
Bedrijf heeft geantwoord
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Ordered a Sleeping Capybara Breathing Squishy Silicone Companion Sound LED Night Light with engraving in August 2025. Took 3 weeks for it to arrive. In November, the light doesn't work anymore unless... Toon meer
Bedrijf heeft geantwoord
Customer service support was fast. I was worried about it being a scam site but it's not. My cow was delivered and he exceeded my expectations! He's super soft and cute. Being weighted is awesome. I... Toon meer
Ordered 2 Brown Cows. They are soft and cute and everything the description of the product promises. Very satisfied with the purchase. I will buy their product again! I had the best customer service... Toon meer
I haven't received a confirmation Mail for shipping ,10 days now. Any update about my order Order HG#112935 never came. Attempted to contact them through their official support email and my... Toon meer
Bedrijf heeft geantwoord
✨ Huggwaii: Bringing warmth and magic to your home with our cute, sustainable night lights.
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Great service the shipping took a little longer than expected so do not order unless two week advance. These make amazing gifts!!
Before I ordered the Capybara lamps, I had read the reviews which looked good to me. The lamps even exceeded my expectations: they are indeed very cute and well done.
Even though they were belated Christmas gifts, my daughters were very happy to have them.
The products are very cute and fun. Customer service is very attentive and helpful. They responded to my question immediately. Excellent service. Good experience all around
It’s just what i expected. Fluffy latex capibara lamp which is adorable. The 20 minute timer it’s a great feature, my gf and I use it everyday.
This is the WORST company ever. Don’t order. I ordered 2 little lamps on 11/15. It’s 12/25, and not only have they not arrived but they will not refund my money. They lost the package (they marked as undeliverable) and still are refusing to refund me after 41 email messages over the last 26 days. Just don’t waste your time or money…. It’s a complete scam.

Antwoord van Huggwaii
I ordered 2 items for express shipping. Items have not arrived and there is no way to contact you. You are a scam.

Antwoord van Huggwaii
I had a perfectly good experience ordering from huggwai. It would be nice if the tracking was more detailed, there was a 10 day gap where nothing happened, but the product arrived within the estimated time. I got the rabbit lamp and it looks great and works as advertised.
The products were fantastic, took a while to get here but the children loved them, I need some for me 😂😂
WE DID NOT GET PRODUCT!

Antwoord van Huggwaii
Overall, I am very happy with the product, and the speed in which it was delivered. I received the two lamps I ordered this afternoon and tested them and everything is working fine.
the light up capybara is the perfect stocking stuffer!
The unicorn lamp is perfect for my granddaughter. She is going to love it. Ordering was easy and delivery before Christmas =)
Fast shipping and great price. Super soft and squishy. I wanted to keep it for myself
So cute. As described and the best gift. Highly recommended
I entered the wrong address then they were quick and accurate with the email replies. Quality well done and is so adorable. For the price I would get it again, they took their time to create and design it.
I just got this for my wife as a Christmas gift. The quality looks very good and I'm excited to give it to her on Christmas morning. I know she will love it!
I ordered mid November for it to come in time for Christmas. Received no information, messaged my order number to their Facebook page and got a quick response to a Royal Mail link which showed it would be delivered the next day. Fast response time and great product
Easy to navigate website.
Nice selection of products.
Easy checkout process
Ordering experience was easy...can't wait to receive my order...hopefully they make it before Christmas as they are gifts
Excellent and fast shipping. Beautiful small light
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