IBKbike.uk Reviews 

Excellent buying experience, every part of the process went as expected. Product well described, stock levels accurate, priced competitive and despatched quickly.

Comprar desde UK con la incertidumbre de las tasas hace la decisión mas complicada .
El servicio excelente . Rosi gracias por la atención recibida , ras hablar con ella no dude en seguir adelante con mi pedido de dos prendas.

Update on 2021 review - I had crash damage (my fault) on a wheel of my bike and there is a discounted crash replacement service offered by Specialized. I contacted ibkbike and got a very quick response with my bike invoices as proof of purchase.
Great customer service even after nearly 2 years thanks guys.

10/10
U.K. buyer - All duties included.
eBike purchase.

Best price on the web, then an extra 10% promo code at checkout - Just remember to add it !
I chose delivery by cheaper postal method and then found I had been upgraded to DHL for free. Great.
Dispatched same day as order. Perfect communications all the way.

Arrived after 6 days, a day before the estimate.
Arrived very well packed and mostly assembled, so no need for exotic tools.
Just had to attach the handlebars, fit the pre assembled saddle and dropper, and fit my pedals.
Brakes were already fitted as RHD UK spec with front brake on the right. Perfect.
Had to switch the little mounts for the gear changer and the dropper lever as I like my thumb levers a bit further from my hands than SRAM standard. The L and R legends are now wrong, but the fit is better for me and you can't see unless you look very closely !
Inflate the tyres to my preferred pressure.
Checked the online guide for setup of fork and shock settings and found both were at the right pressure for me (I must be very average). Damping also preset correctly for a good starting point.
Charge the battery ........
Away you go.
Brilliant.

Absolutely nothing to fault.
Muchas gracias to the IBK team.

Excellent communication throughout. A good price for a good bike, supplied promptly with no shipping issues. I'd recommend Eduardo and his team.

If I could I would give 10 stars. From placing my order for a Specialized Turbo Levo on the 18th of January to receiving it on the 1st of February, has been a really positive experience. My only initial concern was possible damage in transit from Spain to South Wales in the UK. To be fair though DHL did a great job and everything was in perfect condition. I would personally like to thank Eduardo for all his help, he answered all my enquiries promptly and with such professionalism that is very often sadly missing from stores in the UK. If you are considering purchasing bike I cannot recommend IBKbikes enough.

Bike properly wrapped and timely sent to my place. Loved the professional advise too,

The team at IBKbike looked after my request to change the brakes over to the uk way . It was no problem and very happy with the result. Thanks Guys ....

Good price and fast delivery.
Pity one of the bottle cage mount tappings was stripped

Sent the wrong product and as of yet have not responded to my emails!

I wish I could give it 10 stars. Ordered item at 11am and it was delivered by 2pm the next day. Spain to UK. Outstanding service and communication.

Thanks to this shop I’m probably the first person in the UK to have the new Roval Rapide Handlebars. Fast shipping, and good communication.

Brilliant service - fast, responsive sales assistance, followed by delivery from Spain to the UK within a week - spot on, thank you !

This is not the first time I have used IBKbike for some very expensive equipment.

They provide a first class service, quick processing and reliable shipping.

I would recommend to anyone, these guys are good.

Thankyou again :) Chris

Great bike parts at reasonable prices with an understandable delivery time.
My order arrived as expected in good order.

Had exactly what I was looking for at a great price. Super efficient at organising hassle free shipping to UK. Highly recommended.

Brilliant bike, brilliant communication and it arrive 3 days early! Fab!

The bike has just arrived. Excellent service.