Purchased four new cameras found out they were the 4G type only able to operate by purchasing a monthly or yearly subscription. Have been trying to return them to either purchase the WIFI only type or... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Tres bon expérience avec le service client. L’une de mes caméras achetées via Amazon il y a 8 mois, est tombée en panne. Le service client m’a tres vite repondu et propose l’envoi gratuit d’une nouv... Toon meer
ieGeek is probably the best customer services I have dealt with in a long time. I have the doorbell and the chime was corroded inside. Bearing in mind I bought the doorbell in 2024, I contacted custo... Toon meer
Very disappointing experience. I ordered a product that was later revealed to be out of stock, despite being advertised as available. My payment was taken, then refunded without honoring the discount... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ieGeek has been in the business of designing, manufacturing, and selling security system devices since 2016. ieGeek is on a mission to create a safer and worry-free lifestyle by delivering security products that are easy to use. Safe & secure living is our top priority. When you choose ieGeek, you benefit not only from the latest generation of cameras, but also your data privacy is guaranteed. Your home is a private place to which you want no one other than yourself to have access. We are therefore committed to offering you the level of security your trust deserves.
Contactgegevens
Hong Kong
- service@iegeek.com
- iegeek.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This company are scammers from China
This company are scammers from China, they advertise a camera doorbell with AI features but when you get it you find out you have to pay a rolling monthly subscription for the AI feature. Also the recording length isof video events is very small & if you subscribe to their cloud storage you can only record 12 second events it's totally useless. They scam people with their adverts
Mi sono trovato bene e sono molto soddisfatto.
Acquistata una prima telecamera a Febbraio 2025 dopo tre giorni dall'ordine mi è stata consegnata, fine Aprile ne ho ordinate altre due e la consegna anche qui è stata di tre giorni, ovvio che mi sono trovato bene altrimenti non le ordinavo ancora.
The power cord is far too short so I…
The power cord is far too short so I had to buy a longer cord.
The instructions are virtually unreadable unless your the owner of a powerful magnifying glass.
Camera adjustment poor.
And over 5months later they want to question my review and to give more details isn't the detail I gave enough.
Telecamera con pannellino solare deludente
Ho acquistato questa telecamera con aspettative alte, ma purtroppo è stata una grande delusione. La funzione di esclusione delle aree di rilevamento non funziona correttamente, rendendo il sistema praticamente inutile. Mi chiedo: a cosa serve una telecamera che non riesce a svolgere il suo compito base?
Considero questo acquisto uno spreco di denaro. Anche se non richiedo il rimborso, mi sento in dovere di sconsigliarla ai miei colleghi e a chiunque sia interessato a un prodotto serio. Tornerò alla mia marca precedente, che non ha rivali in termini di qualità e affidabilità. Nel mio lavoro installo telecamere da anni, e posso assicurare che modelli come quelli di Reolink (per citarne una) sono nettamente superiori
Inconsistent
Well. I have it a try. I bought 4 cameras and set them all up. It was totally embarrassing. My neighbor saw me setting up the cameras and it worked I thought but at night the camera focused on one of my exterior lights instead of filming. And the infrared night vision didn't work and the one next to the light didn't work at all at night - herein comes the embarrassment, my neighbor's car got broken into and one of the cameras pointed right at his car - he asked me to check and nothing - nothing came up. It's inconsistent and fuzzy when it does work. inconsistent pretty much sums it up. I am going to try another brand - I would have asked/put in for a warranty and just don't want to bother - I'm done. I just stopped my extra wifi because it just wasn't working well enough or consistently enough to even warrant the extra expense of the extra wifi hot spot I got.
Got one of theirs cameras.
Got one of their camera, although the picture quality is good, I will said that keeping it at a chosen location is a nightmare. Also, using the arrows on my phone to move the camera is the lottery as this dot not Always works when you needs it. I have use the Anran before and genuinely believe that it is more easier to use it than iegeek. The iegeek good point is that, it comes with one international Sim card @$9.99 per month for 4G.
Cameras seem to be well made and app is…
Cameras seem to be well made and app is intuitive.
My baby monitor/camera stopped working…
My baby monitor/camera stopped working (after five months), and I have messaged the company on eBay (where I ordered it), but there has been no answer. The camera has an active warranty. That's so disappointing; I would stay away from this company and its products.
Always Helpful
I have a full suite of ieGeek cameras. When I had to take one down for a repair on the roof where it was mounted, and I lost both the mount and the solar panel. The Customer Service folks were able to rapidly locate the parts I needed for a three year old camera and sell them to me with delivery in less thank a week.
Habe eine Babykamera gekauft nach 2…
Habe eine Babykamera gekauft nach 2 Monaten sind die Lautsprecher kaputt gegangen Support antwortet nach etlichen schreiben nicht sind jetzt schon 10 Monate um jetzt funktioniert die Kamera garnichtmehr. Finger weg schlechteste Qualität die es gibt. Support reagiert überhaupt nicht.
Assistenza ?????
Ho fatto un odine diretto a iegeek di due telecamere, pagate con paypal, non arrivavano e chiedo spiegazioni. Risposta : dammi il n° ordine , peccato che sul sito non compare alcun ordine. Le telecamere arrivano e chiedo 6 volte spiegazioni sull'ordine.
Mai nessuna risposta. Ti ignorano.
Excelente producto
The cameras Bwork great and perform well…
The cameras work great and perform well however having to recharge the batteries way to often.
My computer issue was successfully…
My computer issue was successfully resolved within just a few hours.
Great product
Quick response, regarding my missing shipment. Very attentive with their costumers. Easy installation.
Bought outdoor camera
Bought outdoor camera. The camera worked for 2 days. Emailed igeek about the problem They replied to my email telling me what to do Tried everything the told me I emailed again to let them know that the problem was ent resolved Haven’t heard any more from them
Do not buy any of there products Terrible customer service Stay well away from them Waste of time and money
do not respond
do not respond
camera stopped working, support do not respond
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








