Very happy with the Igenix microwave . At 20 ltr 800w it is prefect for a couple and fits conveniently into our modest sized kitchen. In painted white finish it looks great . The stainless steel inter... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Purchased the hot water dispenser to replace my kettle as it stated it was more cost efficient. I can’t comment on that but what I will say is the temperatures stated for the water choices on it are i... Toon meer
I confess I was worried about this fridge purchase after reading some of the reviews online. I needn’t have been because from ease of ordering online, quick email acknowledgement, fast delivery inform... Toon meer
it worked well for the time it worked. A couple of weeks after the end of the warranty it stopped working altogether (fuse bkown, after changing it the machine powered but didn't heat the water anymor... Toon meer
Bedrijfsgegevens
Over Igenix
Geschreven door het bedrijf
Igenix… Inspired by you.
Contactgegevens
38 Bluestem Road, IP3 9RR, Ipswich, Verenigd Koninkrijk
- +441473271272
- info@igenix.co.uk
- igenix.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I recommend this product …
I have just purchased this product for 3 weeks now and everything seems very lovable at the moment. It doesn't make noise at all ,that's one aspect i love most

Antwoord van Igenix

Antwoord van Igenix
Quality catering urn
Easy to order and find the right equipment. Payment and paperwork was fairly straightforward.
Only slight disappointment was in the delay in delivery.

Antwoord van Igenix
This freezer is simply amazing
This freezer is simply amazing, it does the job & there's plenty of spaces to store your freezer goodies

Antwoord van Igenix
I would have given 5 stars as my…
I would have given 5 stars as my freezer was a good price with free delivery which was quick. I was disapointed on unpacking it had 2 dents at the rear but i contacted customer services who said i could return free of charge or if i was happy to keep i could get 20% discount which i opted for as the dents were at the rear and did not effect the performance. It did not impact on the 2 year warranty either. So all in all a good service

Antwoord van Igenix

Antwoord van Igenix
Under Counter Freezer
Freezer was as described and website easy to navigate. Only negative was I paid for next day delivery which never happened however this was the courier.

Antwoord van Igenix

Antwoord van Igenix
Excellent customer service let down by very poor delivery company
Igenix customer services were excellent throughout my purchase of a fridge and small freezer. Unfortunately they were let down badly by UPS who they used to send the appliances to me … I paid for next day delivery but UPS did not achieve this … in fact it took UPS 4 days to deliver and they managed to damage the appliances en route! Igenix customer services were excellent in refunding my delivery charges, dealing with the damage issue … and in pursuing UPS throughout the delivery process and keeping me fully informed of progress.

Antwoord van Igenix
Swift delivery excellent product at the…
Swift delivery excellent product at the right price
Well 👍

Antwoord van Igenix
Kettle a little slow in delivery and suggested boiling.
The only issue I had was that the delivery was just a few hours more than they said it would be delivered.

Antwoord van Igenix
Awaiting refund
It was more a delivery issue but product was so damaged on receipt I was advised to destroy the product and I would get a refund. That was weeks ago still no refund

Antwoord van Igenix
product was insufficiently packaged
product was insufficiently packaged, as a label was just stuck onto the actual box, and it wasnt placed inside another box . therefore there was no protection, and the product was damaged during delivery. After sending an email about the damaged goods, it took them 2 days to respond. I then had to stay in all day on a specified day to wait for a collection. And only once they had the faulty one back, would they send out a replacement. The replacement arrived with a massive dent in the box, but luckily the product was not damaged. this too was not in any additional packaging. If Id know it wasnt going to be packaged very well, I would have bought it elsewhere.

Antwoord van Igenix
Our old Coffee Maker died on Saurday…
Our old Coffee Maker died on Saurday morning, went on line to order it's replacement - it was here on the Monday !
Fabulous service, well done.

Antwoord van Igenix
Poor Service
Customer service lied about the delivery, I’ve waited 1 week while they told me I should be delivered next day after placing the order .. Never be delivered and cancelled the order to be refunded. I’m still waiting my money back !!!!

Antwoord van Igenix
Waited over 3 weeks for a fridge that…
Waited over 3 weeks for a fridge that never turned up. Allegedly got 'lost' by the courier! Wouldn't deliver another one before Christmas even though still a week to go.
So it was tough luck get on with it!
Ist time I've used them and the last.
Lost a fridge🤣🤣

Antwoord van Igenix
Happy with product and delivery
Happy with product and delivery. Packing was a little thin leading to marks on outside of product but not effect working of product.

Antwoord van Igenix
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







