Not only is IGNI’s tasting menu artistry on a plate, but the flavours and imaginative use of seasonal produce were delicious from start to finish. The staff were delightful and knowledgeable. The somm... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I could not recommend IGNI enough. I am another happy customer the work was quick and efficient from day one I was updated throughout the process. I was eligible for an energy efficient combi boiler,... Toon meer
Bedrijf heeft geantwoord
Extremely prompt service. Survey booked 2 days after application, 4 days later boiler installation. The plumbers were very efficient, hardworking over a very long day and were nice and well mannered.... Toon meer
Bedrijf heeft geantwoord
The first team doing the loft etc, they brilliant &very professional. Nothing was too much especially when they cleared up, I would recommend these guys any day of the week. However the boiler instal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Groene energie leverancier
- Boiler leverancier
- Ministerie van Huisvesting
- Energieopwekkingsapparatuur en -oplossingen
- Gasinstallatieservice
- Aannemer voor isolatie
Geschreven door het bedrijf
At IGNI, our mission is to ignite a sustainable future by providing reliable, renewable energy solutions that empower communities and preserve our planet. We are dedicated to reducing carbon footprints and promoting environmental awareness through every project we undertake. Through the ECO4 scheme, we have been at the forefront of helping households reduce their energy consumption and enhance their living environments. We have facilitated access to essential funding, ensuring that financial constraints do not hinder anyone from achieving an energy-efficient home.
Contactgegevens
Verenigd Koninkrijk
- 03338805338
- admin@igni.org.uk
- igni.org.uk
4,5
Uitstekend
1K reviews
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service highly recommended
Excellent service from first contact a few weeks ago to inspection on 21st October loft insulation air circulation fitted on Friday 24th October and boiler with all radiator thermostats and units on 28th October my 85 year old mother is very happy and can now keep warm this winter and finally get hot water as her old boiler had failed both installation teams were excellent as was the original inspect and more was done than expected thank you all
28 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Stephen,
Thank you so much for taking the time to share your wonderful feedback.
We are delighted to hear that your mother is now warm and comfortable and that everything from the initial inspection to the final installations went smoothly. Our team always aims to go the extra mile, so it is great to know their efforts made a real difference. We will make sure to pass on your kind words to the installation teams.
Wishing you and your mother a warm and worry free winter ahead.
Kind Regards,
IGNI
Insulation
Great service provided friendly and helpful staff and the 3 fitters was very friendly and professional thanks for everything.
23 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Carl,
Thank you so much for your kind words. We are delighted to hear that you received great service from our team and that our fitters made such a positive impression. We will be sure to pass your feedback on to them, they will really appreciate it.
Thanks again for choosing us.
Kind Regards,
IGNI
A smooth service from start to finish.
A smooth service from start to finish.
It was easy to apply and within a week we had a survey. The survey was completed on Wednesday and works started Saturday.
All tradesmen were polite, hard working and clean and we received a follow up call on the monday.
Excellent service
18 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Garry,
We are delighted to hear that the process was smooth from start to finish and that everything moved quickly for you, from the initial application to the start of the work.
It is great to know our surveyors and tradesmen left a positive impression and that you felt supported throughout. We really appreciate you taking the time to share your experience.
If you need anything in the future, we are always here to help.
Kind Regards,
IGNI
I am thrilled that I got referred to…
I am thrilled that I got referred to Igni as it’s so difficult to find companies that you know you can trust. I was made to feel at ease from the first phone call, and the level of communication was good throughout. The various workman that came to the house worked hard and we’re happy to answer any questions I had. I’m so happy to now have my lovely new boiler and loft insulation, and can finally look forward to a warm and cosy winter!
10 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Debbie,
We are so thrilled to hear how happy you are with your experience at IGNI. Knowing you felt at ease from the very first call and supported every step of the way means the world to us.
Big shout out to our hardworking team, they will be over the moon to hear your kind words. We are so glad you are loving your new boiler and loft insulation… bring on those cosy winter nights!
Thanks again for choosing IGNI, we are so pleased to have been part of your journey!
Kind Regards,
IGNI
Warm Home
From submitting my application to the completion of the project was seamless. I just submitted my application and IGNI did the rest. They were in touch within 24 hours and the whole project was completed within 5 days. The surveyor and the boiler installation engineer Suki were exemplary just excellent; courteous, knowledgeable excellent customer service care. Thanks to the guys at the office who kept me informed throughout the process and checked how the work going. My house is now warm and comfortable. Thanks IGNI.
17 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Margaret,
We are thrilled to hear that your experience with IGNI was smooth from start to finish. It is great to know the process felt seamless and that everything from your application to the installation was handled efficiently.
Enjoy your warm and comfortable home, and thank you again for choosing us.
Kind Regards,
IGNI
Everything was done as agreed
Everything was done as agreed. Without any remarks.
15 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi,
We are glad to hear everything was completed as agreed and met your expectations. If there is ever anything more we can assist you with, please don’t hesitate to reach out.
Kind Regards
IGNI
Great service from start to finish…
Great service from start to finish would recommending them to everyone 🤗
16 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Phillip,
Thank you so much for your kind words. We are thrilled to hear you had a great experience from start to finish. Your recommendation means a lot to us and we truly appreciate your support.
Kind Regards,
IGNI
IGNI installed my boiler in a day the…
IGNI installed my boiler in a day the team (Usman, Waqar &Hussain) were very polite and professional- explaining everything and ensuring I was happy. Would recommend them.
15 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Stefania,
Thank you so much for taking the time to leave us a review. We are really pleased to hear that the boiler installation was completed within a day and that our team delivered a professional and polite service throughout.
Your recommendation means a great deal to us, we truly appreciate your support.
Kind Regards,
IGNI
Personal, friendly, and professional experience
I’m absolutely delighted with the service my mum has received over the last few days and especially today when her boiler, insulation and extractors and vents were installed.
The installers and trades people were professional and courteous throughout, they looked after my mum who is 90, and nothing was too much trouble.
There was no mess, and no problems or issues whatsoever and she (and therefore I) am over the moon with our whole experience.
If you’re on the fence I’d definitely recommend this company.
It’s such a refreshing change to receive such a personal and friendly service and I’d book them again in a heartbeat.
Thank you.
15 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Shabana,
Thank you so much for your wonderful review. We are absolutely thrilled to hear that both your mum and you are so happy with the service she received.
Knowing that everything went smoothly and that your mum was well looked after means the world to us. We will be sure to pass your kind words on to the installers and tradespeople involved, they will be delighted to hear how much their efforts were appreciated.
Thank you again for your recommendation and trust.
Kind Regards,
IGNI
Very impressed
Very impressed, everything was explained fully, the application was simple, and the installation was quick. Any time I had any questions I had a response straight away with little to no wait times on the phone. The installers were polite, helpful and cleaned up after themselves like they hadn’t even been. I was a bit cautious when I first got in touch asking what’s the catch, but there is none! I would highly recommend!
14 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Kirstie,
Thank you so much for your kind words. We are thrilled to hear that your experience was smooth from start to finish. We understand it is natural to be cautious at first, so we are especially glad we could exceed your expectations and prove there really is no catch.
Your recommendation means a lot to us.
Kind Regards,
IGNI
We had loft insulation extractor fans…
We had loft insulation extractor fans and a boiler, old boiler and immersion tank removed and can’t believe it was all free! And so fast! Spoke to them on Monday and they came and started work on Friday, was all finished by the following Monday! Quick and efficient workers, and tidied up after themselves fairly well! Thank you
(Jack B)
13 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Jack,
Thank you so much for your lovely review. We are absolutely delighted to hear how pleased you are with the experience.
It is wonderful to know our team delivered everything efficiently, professionally and left your home clean and tidy.
We truly appreciate your kind words and recommendation.
Kind Regards,
IGNI
Absolutely spot on, recommend to anyone wanting to be warmer this winter
Absolutely spot on
I enquired about government help through igni and was contacted within hours
Within 48 hours I had a survey done and within 48 hours after that I had cavity walls insulated, there was zero in! My loft was topped up with insulation, 2 vents 1 in kitchen and 1 in bathroom
Being in the loft is a messy job, the lads made minimal mess clearing up as they went and were very respectful of my home, they started at 9am and didn’t finish until 5.30pm and never stopped
I’m over the moon and hoping this winter will be a warmer one, I’m confident it will be now having insulation!
I’m having a new boiler and trvs put on the radiators so looking forward to that being organised
Having had to go on benefits after packing my full time job in to care for my Mam until she passed away I’ve not had to pay anything to have this work done which is absolutely amazing, I certainly could not have afforded work on this level myself
Thankyou igni for keeping me informed every step of the way, being professional and polite on every phone call and email
I can vouch that this is genuine for anyone being sceptical and ‘too good to be true’ it’s definitely real
Anyone needing help to keep their home warmer and more efficient look no further, get it done now before it’s too cold
Genuine, honest review
7 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Tania,
Thank you so much for taking the time to leave such a heartfelt and detailed review.
We are absolutely delighted to hear that your experience with us was such a positive one, from your initial enquiry right through to the completion of the insulation work. It means a lot to us to know that the process was smooth, the team was respectful and that you felt supported and informed throughout.
We are especially pleased that we could help make your home warmer and more energy efficient at no cost to you. Stories like yours are exactly why we do what we do, to make a real difference in people’s lives when they need it most.
Thank you again for your kind words, trust and encouragement to others who may be unsure. It truly means the world to us.
Kind Regards,
IGNI
It is rare these days to find a company…
It is rare these days to find a company so efficient. All three installers were polite, on time and very respectful. The whole process from application to completed installation took just seven days, amazing!
4 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Gary,
Thank you for your kind words and for sharing your experience.
We are thrilled to hear that you found our service efficient and that everything from application to installation was completed within just seven days. We pride ourselves on delivering a smooth, respectful and timely service, so it is great to know our team lived up to those values.
We will be sure to pass your comments on to the installers, they will be delighted to know their professionalism made such a positive impression.
Thanks again for choosing IGNI and for taking the time to leave this review.
Kind Regards,
IGNI
Outstanding Service from Igni.
From filling the online application to igni regarding a new boiler and cavity wall insulation, I received a call the day after from a lovely lady named Sarah, and was so nice and straight away put me at ease. The service from igni was excellent from start to finish. All involved very polite, courteous, professional and left all the work very clean. I would not hesitate to use this superb company again the workmanship was exceptional and would 100% recommend to everyone out there.
Thank you so much IGNI.
3 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Mark,
Thank you so much for your kind and thoughtful review!
We are absolutely delighted to hear that your experience with us was smooth, professional and friendly. Sarah and the rest of the team will be so pleased to hear your lovely comments.
We take great pride in delivering exceptional service and workmanship, so it is incredibly rewarding to know that everything met your expectations. Your recommendation means a lot to us.
Thanks again for choosing IGNI.
Kind Regards,
IGNI
IGNI …
To be honest when I went into this I was skeptical, but having our loft insulated boiler being done tomorrow.really good team really polite. They worked so hard not stopped. So quick from when I rang up had a survey within a day or two. Then s couple of days work was being done.Amazing job
6 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Marina,
Thank you for sharing your experience, we truly appreciate your honesty!
We completely understand that it is natural to feel a bit sceptical at first, so it is fantastic to hear that our team was able to put your mind at ease and deliver a smooth and efficient service.
We are so glad the process moved quickly for you, from the initial call to the survey and now the installation.
Your kind words about the teams hard work and professionalism mean a lot, we will be sure to pass your praise along to them.
Best of luck with your new boiler and insulation and thank you again for choosing us.
Kind Regards,
IGNI
Sarah and team were really nice…
Sarah and team were really nice ,friendly and understanding nothing was to much trouble .would definitely recommend the service was fantastic
4 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Wendy,
Thank you so much for your lovely feedback. We are so pleased to hear that Sarah and the team made your experience a positive one.
Being friendly, approachable and always willing to help is what we aim for, so your kind words mean a lot to us.
Thanks again for the recommendation, it truly means the world to our team!
Kind Regards,
IGNI
IGNI were great even though my case was…
IGNI were great even though my case was Ecoflex nhs route - they were very good and efficient with their service
1 oktober 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Raj,
Thank you so much for your kind words! We are really pleased to hear that you had a positive experience with us.
We understand that every case is unique, we are glad our team was able to support you efficiently and deliver a great service throughout. Your feedback means a lot to us and will be shared with the team.
If there is anything else we can help you with in the future, please don't hesitate to get in touch.
Kind Regards,
IGNI
The overall service from START to FINISH, ABSOLUTELY FANTASTIC!
The overall service from start to finish was AMAZING! The engineers were efficient, friendly and extremely professional AND also VERY GOOD at what they do! ☺️
30 september 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Sharon,
Thank you so much for your fantastic review.
We are thrilled to hear you had such a positive experience from start to finish. It is great to know our engineers left such a strong impression with their efficiency, professionalism and friendly approach. We will be sure to pass on your kind words to the team.
Kind Regards,
IGNI
New Boiler
Wow!
What can I say , Well I phoned igni on the 22/9/25 . Survey done on 24/9/25 and fitted a new boiler on the 27/9/25. They also upgraded my radiator’s with new thermostat and insulated my loft.
I couldn’t be more happier the service was impeccable.
27 september 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Frances,
Wow, thank you for such fantastic feedback.
We are so pleased to hear how quickly everything came together for you, from your first call on the 22nd to a fully installed boiler, upgraded radiators and loft insulation just days later. It is great to know you were happy with both the speed and the quality of the service.
Your kind words mean a lot to the whole team and we are thrilled to know you are now enjoying a warmer more efficient home.
Thanks again for choosing us!
Kind Regards,
IGNI
I’m very very disappointed
I’m very very disappointed, I’ve had 2 surveys completed over the past 4 weeks. My boiler has broken down 6 weeks ago, I’ve not had heat or hot water. My boiler is 25 yrs old, I’m a pensioner. Because I have loft and wall insulation I’ve now been told I don’t qualify.
I think the truth is that I’m not able to claim benefits as I’m just above the limit. I’m so disappointed and don’t know what I’m going to do now. I just don’t have the funds to pay for a new boiler. Just have to keep going to bed early to keep warm 😢
29 september 2025
Review zonder uitnodiging
Antwoord van IGNI
Hi Janet,
Thank you for taking the time to share your experience. We are truly sorry to hear about your situation and we completely understand how distressing it must be to be without heating or hot water.
Unfortunately eligibility for funding is determined by government backed schemes, which typically require applicants to be in receipt of a means tested benefit. This is not something we control, and it is heartbreaking when individuals like yourself fall just outside the criteria despite being clearly in need.
We did explore the local route on your behalf as well, however your property was not eligible there too. We genuinely wish we could do more.
We are truly sorry we couldn’t help further on this occasion. If circumstances change or new schemes become available, we would be happy to reassess your situation.
Kind Regards,
IGNI
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.