Ihealthpro Reviews 

Finger weg, die Brille verbessert weder die Sehschärfe, noch wird sie in derSonne dunkel. Es ist einfach nur einen Plastikbrille.

Pretty terrible right from the start, no order confirmation, no communication, unhelpful customer service. Tracking information provided was non functional, new tracking provided when I opened a PayPal claim showed the order had been returned to sender. Ihealthpro were stating it had been delivered to me. In the end I'm actually glad the item never reached me, as I'm sure the quality of the product would have been just as poor as the customer service the company provides. Accepted a partial refund in the end just to get this nonsense over with. Don't be fooled by the replies to reviews offering assistance, the people you'll get through to at that email address are completely unprepared to actually help you with anything. Disgraceful.

I ordered the crystal blue glasses..,what a load of rubbish,cheap plastic and no use at all as I couldn't see anything with them....when I contacted them for a refund the offered me 20%, plus they also charged sales tax and postage which was not on the advert
. I emailed them again asking for a full refund which they refused.... complete scam.... do not order from this company......

Today 10th July 2026 I spoke with Billing Support [+44(0)8000729935] to be told "You are not getting that refunded!" They say I didn't prove the product to be faulty, if I had they would not have wanted it returned, yet the agent I spoke with on 29th June sent me a return label having been told the glasses didn't work. S ihealthpro.co Billing Support speak with forked tongue!!
Actually rate ihealthpro.co crystal blue AI auto focus glasses ZERO stars!
Details of the saga follow, but having been prompt to respond up to 2July, Billing Support for ihealthpro.co have gone silent in their continued refusal to reimburse the return postage for which they are liable and it's now 8July!
I saw the AI auto focus glasses advertised online, Googled the web site and for independent reviews that suggested they were a decent product.
Placed online order for 3 pairs on Sunday 21Jun26, received the following weekend; and as for every other review I've seen, the glowing marketing specifications were fiction: plastic ineffective non-performing product.
So, re-Googled ihealthpro.co (crystal blue AI autofocus glasses no longer on their website!!!) and independent reviews to discover a plethora of reviews that shared my experience!!!
Telephoned them and got a UK return address label that the Post Office wouldn't accept due to no street address being included! Found it online, but queried ihealthpro.co to be sure and they emailed me the same address, thankfully.
Royal Mail Tracking Reference (0212-84A9-0247-65DE) and ihealthpro.co order number (PRE-1686169-2) emailed to ihealthpro.co (who are based in The Netherlands). They claim that £69.85 is on its way back to me, although I paid £74.85.
But, they don't reimburse the postage (£4.95) and charge £5 for 'restocking' the returned product.
Some time back with something else that failed expectations the supplier tried the same trick, but distant selling regulations stipulated return package and posting charges were a supplier liability to be refunded to the customer; and the supplier relented when challenged.
To date, ihealthpro.co have refused to, but subsequently agreed to waive the 'restocking fee', but stubbornly refuse to refund the package & postage charge. So, they still owe me £4.45 plus any goodwill sweetener they might like to add for all the inconvenience caused.
AVOID IHEALTHPRO.CO PRODUCTS AND SERVICES
If anyone knows how to get such sellers to do the decent and law abiding thing, then please let us all know.
I have notification from my bank that the two exceptionally agreed partial refunds have in fact been lodged in my account....but they still refuse to refund the £4.45 return postage for which they are liable! Dishonorable people!!!

The crystal blue glasses that I received are absolutely nothing remotely like what is advertised. They are useless and I feel like I have been scammed!

Ordered the glasses from you only to find out they are fake not happy would like a refund please. Parcel number 34YEL6607615,order number #1663459.

Latest missive re unusablebits of plastic that cannot be used as spectacles, have offered less than 35%of the £51.90 they took when the item was priced at £33.29

Es ist keine Verbserrung der Sehstärke .
Ohne Brille schaud man besser , es ist nur Fensterglas

Would be a negative review if possible. This is most definitely a scam site. I was stupid, yes really! I usually check on here and didn't. Fortunately my bank was on the ball and even though I had confirmed the sale they stopped it. Phew! They intended to take much more money than stated 😡 I now have to be ultra careful as although my card has been blocked I may get emails or calls on my mobile. Beware spoofed call numbers. It's a mine field out there folks so BEWARE! Having had a reply from said company I have no intention of changing my review. It is my experience and more than twice as much money was due to be taken. I stand by that and the warning from my bank who looked into the company too.

Brian perth wa 2 pair of glasses not worth it absolutely crap will definitely not buy anything from this mob ever no thanks for takin$104 arse holes

Order Number PRE1674660-1
Ordered Crystal Blue Glasses at £33.29, as advertised and paid via PayPal, Only to find a further £9.96 Shipping, and £8.65 tax totaling £51.90, as another reviewer Roy Silcock GB, there was no mention of these add-ons in the offer price.
I Literally contacted ihealthpro.co (NL) to cancel the order 10 minutes after placing order, only to be told, that due to the order having gone through there would be no way I could stop the order.
I have contacted PayPal and the delivery apparently arrives today via Relay Couriers, I really don't want this product and want a refund.
In a previous email by support at ihealthpro co I was told to Please contact their support team and they would be happy to assist me to which i already had!
Made a big Mistake ordering from this company, avoid at all costs, I will continue to push for a refund, but I don't hold out!
After your Reply, Trust Pilot have offered to allow me to edit after reading your reply, so i will:
In your reply you offer to sort this issue out if I give an order number at the top of my comment and you would help to sort this issue out, The thing is I had left an order number at the top of my comment in the original message so it appears to me people's reviews are not read correctly by you and you are just using a template to reply, why don't you sort this out and give customers their refunds, after all isn't it fair to day they have been misled?

Fake products, rubbish.
Don't buy.

I ordered a pair of crystal blue specs. What turned up was a pair of cheap plastic framed glasses with extremely bad vision.
Unfortunately I only reviewed this company after placing the order. I've asked for a full refund immediately.
BE WARNED DO NOT USE IHEALTHPRO

Purchased a pair of glasses the advert said will replace the need for wearing bifocals and sort out your eyes. Delivery and additional sales tax costs were not mentioned. Well, the glasses arrived today and I eagerly opened the package and started laughing. Eventually after laughing stopped I took the glasses to a friend who is a fully qualified optician. After he examined them and stopped laughing too, his words, which i was expecting, were......awful, cheap, nasty, and only about 100% incorrect, according to the advert. So i have passed them onto trading standards with a copy of the screenshots of the advert. Being as they came from a Dutch company ( allegedly) Trading standards said that they will contact their Dutch equivalent and go from there. I paid £51.90 for something in the value of £1. Now , I am not expecting a refund, I am not asking for a refund, as I am going to leave it to trading standards, and European advertising authority and of course, Google who allowed the advertising on their site, in fact, giving it a glowing build up. The British person ( allegedly) who took 20 years to design and manufacture these is also on TS list, so I am told.
Funny thing is I can't find the advert now, lucky I saved the screenshots.

Stay away fron this company, they flog off garbage products then try and scam you out of refund money.
I got a pair of chrystal blue glasses, they were cheap plastic crap that you couldn't see out of.
Run a mile from this scamming company.

Ordered Hikari teeth whitener, receive WRONG product! received Oralhoe instead! cost £53.97
I threw it straight in the bin!! as read reviews and they were scathing! also my husband is coeliac and it contains wheat starch!!! also it contains sodium bicarbonate which can reduce your enamel and cause sensitivity. Need I say more! Don't order anything from this company.

Item ordered a week ago. No confirmation of order, no contact from company at all. Money taken however. Very poor show. Will be asking Paypal to get my money back.

If I could give a zero I would ! I bought a WIFI extender that took over a week to arrive should have been within 48 hours. It cost £10 more than advertised once the order was placed. It was pretty much impossible to set up & once it was it made no difference at all to the wifi signal. The so called customer service team wanted £15 admin plus postage to return even though the product is not fit for purpose. DO NOT purchase from these scammers!!!!

Omni Watch no warranty purchased December 25 failed February 26 told falls outside their policy window, do not buy….

PROCESS ON HOW TO GET FULL REFUND!
This is a follow up review on how I got a full refund from these jokers.
It's obvious how Ihealthpro run their business. By advertising a product and sending a different product of much lesser quality and value. They then offer a partial refund (20-30%). I went through my bank, hoping they could process a chargeback which was eventually what happened. I had to fill out some paperwork to allow my bank to have access to make transactions on my behalf. I got an email from Ihealthpro saying they have processed my refund and it could take 30days to appear on my account. 30 days passed and still no refund. I guessing the bank gave them 30 days then initiated the chargeback.
Don't put up with these lowlifes. Contact your bank and you will get a refund.