Iktops Reviews 

377
•
TrustScore 2.5 uit 5

2,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

BUYER BEWARE...Do not Buy from this company. I'm only leaving 1 star because I can't leave 0. I'm super displeased with the quality of the item and their lack of customer support. The tank tops arr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I would like to return one from the first order which is much too large, but I don’t see any return info. It is still in original packaging. I’m not that crazy about the colors of the second order.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

In terms of online buying pretty straight forward. Considering its via postal it is pretty fast than usual. Fabric is soft and I like it,outside style and seams is good except the position if the padd... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

EDIT: After writing this review, they finally reached out and refunded, so upping to 3 stars for responsible follow up. Be Cautious: #1 - Shirts were advertised as "cotton blend". Shirts that arrived... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

377 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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2,6

Alle reviews

(377)

352 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Zero info from company to track package ordered two weeks so

I have never received an email regarding my order. I ordered it June 16th and I have heard nothing. I requested information about my order as I have no tracking number. I received an email back explaining how to track my order- which would have been helpful IF I had been given a number. I emailed that info back and simply received a response that said “don’t worry, it’s on its way”. still have not received my package and have no idea where it is if anywhere. So, not impressed.

16 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Horrible quality

Horrible quality. Nothing like the picture or description. Company is not cooperating with return. May have to call my bank and have them reverse the transaction

22 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Beoordeeld met 1 van de 5 sterren

The tops don’t fit well and I have been…

The tops don’t fit well and I have been trying to return fir weeks and no one responds!

23 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Beoordeeld met 1 van de 5 sterren

Bait and Switch

I ordered a top shown on line with embroidered details.
I received a cheap imitation of the blouse with no embroidery. I have reached out to iktops to get return instructions, they have not responded.
I would not recommend this company to anyone.
Amazon should consider eliminating this company as a seller. Bad business.

2 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team

Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM ** UPDATE

I ordered 2 tops in mid May. The tracking number shows delivered however NOTHING has been received. I have reached out three times receiving the same automated email response each time. NEVER again will I order from this company!

*****UPDATE
a rep from the company reached out and immediately agreed to a refund which has been received.
I cannot comment on the product since it was not received but customer service, once you reach a person, is very good.

28 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 1 van de 5 sterren

return nightmare

I am trying to return my order and have had zero luck contacting anyone. I submitted a request and haven't received a response. 6/30 update:
Received an email from someone apologizing and instructions on how to contact so I'm updating review to 2 stars for now. 7/6 I have sent two emails to rnchan029... and have received no reply. Changing my review back to 1 star. Very frustrated with this company.

31 mei 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Beoordeeld met 5 van de 5 sterren

Exactly what I ordered and I love the…

Exactly what I ordered and I love the tops

26 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 3 van de 5 sterren

The product was not as expected but got refunded

The product did not show up as expected for my friend, however working with customer service I was able to get a full refund.
The person I worked with via email was very good at getting back to me next day as they are in China.

20 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Not as advertised

I just received the dresses that are always being advertised online. Like many other reviewers, the dress materials are two different materials. I ordered the dresses in a large. The one dress is so big that it's too big to be worn and the other dress is so short that it would not be acceptable to be worn. I spent over $90 on these dresses and they just need to get donated. I want a full refund. I've tried contacting the customer care support many times and I've not heard back from anyone. My order number is m-ik-2132891.

27 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 5 van de 5 sterren

Love this top

Love this top. Great quality. Exactly as described. Will buy from this company again.

29 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 5 van de 5 sterren

Pleasantly surprised at the quick…

Pleasantly surprised at the quick shipping. I was notified where my package was the entire time. The shirts are great quality and fit.

28 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 4 van de 5 sterren

I did get it

I did get it! Lovely. It would be nice if the top of the jumper was fitted.

28 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 2 van de 5 sterren

I can’t really review this purchase…

I can’t really review this purchase since I’ve not yet received my items even though it has been over 4 weeks since I ordered them. You really have to ask yourself how much you need something or how long you are willing to wait when your order from China. Very frustrating!

1 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Beoordeeld met 1 van de 5 sterren

I made my order on 5/28/26

I made my order on 5/28/26, and credit card was charged on that same date. As of 6/28/26 I still have not received my order. Very poor business. I will not be ordering anything from this company. It is businesses like this that give ordering on line such bad reviews. My review remains the same. The company claims this order was delivered and signed for on 6/15. I have NOT received or signed for any package. I am requesting a refund.

26 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We deeply apologize for any inconvenience and lack of timely support you may have encountered during the ordering process.
We have found that your package has been signed for.
Our team has reviewed your case and will contact you directly to resolve this matter as soon as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 2 van de 5 sterren

Not happy with these tank tops! The Ads are very engaging and I “fell…

The Ads are very engaging and I “fell for it.” When my 2 tank tops finally arrived after what seemed like a long period of time (ordered Jun 6 and arrived June 18), I was very disappointed in the quality. The material seems really cheap (and looks that way) and the sizing is off. I ordered Medium, and they are too big. However if I based my sizing on their recommendations, that should have been the correct size.
I reached out to the “contact us” email to enquire about returning the tops, and did not get a response. I’m very disappointed in my purchases and would not recvinend them. I gave 2 stars because the colours are nice (I ordered green and pink).

18 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Beoordeeld met 1 van de 5 sterren

Merchandise is Missing

I purchased a dress from them and when I sent in my order, I discovered I had been charged for two dresses.
I contacted them about this problem but never heard back. So far, two months or more later, I have not received the dress. I have contacted them severl times, with no response from them.

12 april 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Beoordeeld met 5 van de 5 sterren

Butterfly Top

Nice quality top and great customer service

31 mei 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 5 van de 5 sterren

When I hadn’t received my product you…

When I hadn’t received my product you responded to my concern almost immediately❣️

Gave me confidence that I would soon receive my package 📦 just as you told me in my return email. I will do business with your company anytime❣️

25 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Horrible built-in bra

I ordered two of the tank tops with the built-in bra and the quality was very poor. The fabric seemed nice however the built-in bra is horrible. It looks extremely unnatural when you put it on and it’s quite visible from the outside. I ordered Topps similar to.these from another company and the quality is far superb. I kept yours because your return policy is not a good one, but I will be throwing them out.

26 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

Beoordeeld met 1 van de 5 sterren

Dont buy here

Dont buy here! Buyer beware, horrible customer support. Virtually impossible to return there crappy products.

25 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

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