Iktops Reviews 

377
•
TrustScore 2.5 uit 5

2,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

BUYER BEWARE...Do not Buy from this company. I'm only leaving 1 star because I can't leave 0. I'm super displeased with the quality of the item and their lack of customer support. The tank tops arr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I would like to return one from the first order which is much too large, but I don’t see any return info. It is still in original packaging. I’m not that crazy about the colors of the second order.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

In terms of online buying pretty straight forward. Considering its via postal it is pretty fast than usual. Fabric is soft and I like it,outside style and seams is good except the position if the padd... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

EDIT: After writing this review, they finally reached out and refunded, so upping to 3 stars for responsible follow up. Be Cautious: #1 - Shirts were advertised as "cotton blend". Shirts that arrived... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

377 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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2,6

Alle reviews

(377)

352 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

POOR CUSTOMER SERVICE

The tracker said my package was delivered but it was not. They were completely unresponsive when I reached out to them numerous times. Will not order from them again.

19 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Poor quality and fits like a box

Im extremely disappointed in the poor quality of this top. It doesn't flatter. I wear a medium-large and ordered a large, yet the top fits like a small. I'm trying to return, but no response. I should have checked the reviews before I ordered

25 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team

Beoordeeld met 5 van de 5 sterren

While I loved the item

While I loved the item, it didn't fit my body well. I contacted the seller, and the amount was refunded promptly. In addition, they said to keep the item. I will pass it on to someone it will fit well!

12 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 2 van de 5 sterren

I ordered tank tops with bra built in

I ordered tank tops with bra built in. I ordered large and the top fits but the built in bra is tiny and doesn’t reach from one side of my chest to the other. When contacting the company I got no response and it has been at least 72 hours. Also they provide tracking numbers that don’t register. Do not buy. Wasted $75 on three useless tank tops.

Edit: After writing this review the company did contact me with a refund so I changed my review from one to two stars.

13 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Don’t bother, you probably won’t even get your item

I think they actually were gonna send a top but the courier company they used (Dragonfly) didn’t try to call the day they were going to deliver they just said nobody was there. I never heard from them again so when I contacted them they said that the parcel was just lost at that point and gave me a phone number for Amazon. But this was not an Amazon parcel. So I contacted the company directly and ask them to look into it and I have not heard back so I’m out 60 bucks :(

12 mei 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great customer service!

Ordering was easy and when I was having problems with the tracking, they were quick to respond with information for me about my order. The tees (I got 3) are soft and comfortable without looking sloppy.

15 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

I ordered 2 tops on Instagram- it took…

I ordered 2 tops on Instagram- it took nearly a month for them to arrive. I wanted to return them-they were virtually unopened. I asked their customer service no less than 4 separate times to please provide return instructions. I got the exact same response-which was an auto generated reply and in NO WAY HELPFUL. Do NOT buy from this company!!!!!

23 mei 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We’re sorry for the inconvenience caused.

We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.

Customer Service Team

Beoordeeld met 4 van de 5 sterren

Big chested women- be aware

Love these.. my only issue is that the insert bra is worthless to a big chested woman. Just keep this in mind. I ordered a 2xl that fit great, but sadly I had to cut out the bra.

12 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 4 van de 5 sterren

I received a prompt refund from the company and was assured that “ we are already working on improvements to ensure this doesn't happen to our future customers.”

I ordered a dress from them on May 12, 2026. I kept getting “support” updates on the order’s shipment. The most recent update, with me using the tracking number, states that the order was delivered to my mailbox on June 2, 2026. I did not receive the order. I inquired about the lack of delivery and was sent to a “chat” site. I provided detailed information to my “chatter.” He responded by telling me I would have to pay $10.00 to have the order tracked. I said no thanks. So, I am out $50.00+ for a dress I never received. Don’t order from them.

20 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We’re sorry for the inconvenience caused.

We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.

Customer Service Team

Beoordeeld met 2 van de 5 sterren

The shorts loooked longer in photo and…

The shorts loooked longer in photo and are too short for golf. They also ran smaller than I thought

24 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We’re sorry for the inconvenience caused.

We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.

Customer Service Team

Beoordeeld met 4 van de 5 sterren

Difficult exchange policy

The tops I ordered are too big….but reading the return/exchange policy makes exchanging difficult. Poor customer service policies.

23 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for the inconvenience caused to you.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.

Customer Service Team

Beoordeeld met 1 van de 5 sterren

I have never received my order!

I have never received my order!
I received confirmation of my order April 9/2026. I have sent x2 follow up emails but received no reply.

9 april 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 1 van de 5 sterren

NO clothing is worth this headache…

It’s been 8 weeks and I’m still waiting for 2 shirts that I already paid for. When I wrote to them, I get a stock answer with a link to a tracking service that doesn’t even work. I will NEVER, EVER order from these scam companies again.. learned my lesson. I’m reporting them to the better business bureau also. I pre-paid my order like an absolute idiot and now I can’t even get a real response from anyone. Literally the WORST experience with any company ever. No shirt is worth this headache.

13 mei 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 3 van de 5 sterren

Not as good in person as looks in the video

The product looks way better online than in person. But it is as described.

23 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
I'm sorry that the product did not meet your satisfaction.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Absolutely horrible customer service

Absolutely horrible customer service. Non-existent.
Do not purchase the white “built in bra” tank top. You can see the built in. I contacted customer service the day I finally received the order. I’ve had no response after numerous emails to them.

1 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We’re sorry for the inconvenience caused.

We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.

Customer Service Team

Beoordeeld met 5 van de 5 sterren

Finally arrived

Finally arrived . Happy with my purchase!

1 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

One item had a bug on it!!!

The shipment took forever. Once received the items were not as expected. The fabric was strange, one piece had a bug on it!!! I have been trying to return the shipment but customer service does not get back to me at all.....DO NOT BUY FROM THESE PEOPLE!!!!

22 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We’re sorry for the inconvenience caused.

We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.

Beoordeeld met 1 van de 5 sterren

IK Tops - you may never see the clothing!

I placed an order with IK Tops 12 days ago, and unfortunately there has been no meaningful update on my shipment. According to the tracking information, the package has not even moved out of the warehouse, and the tracking number provided does not work. I contacted the company directly for assistance, but instead of receiving a response from an actual person, I received an automated message telling me to track my order, which I am unable to do. At this point, I have no idea when or if I will receive my tank tops, and I’m genuinely wondering whether they’ll even arrive in time for summer. The lack of communication and customer support has been very disappointing.

12 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 1 van de 5 sterren

The top I ordered was not as pictured

The top I ordered was not as pictured. the material is cheap, silky polyester and the color which was suppose to be yellow is like an orange/gold. I have sent 2 refund/return requests and have heard nothing from them. I keep getting additional ads as well. Don't waste your money purchasing from them

7 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We’re sorry for the inconvenience caused.

We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.

Customer Service Team

Beoordeeld met 1 van de 5 sterren

IKTops does not honor their return…

IKTops does not honor their return policy at all. They will only offer a % refund and then they do not issue even that refund. DO NOT buy from this company.

22 juni 2026
Review zonder uitnodiging
Logo Iktops

Antwoord van Iktops

Dear customer,

We’re sorry for the inconvenience caused.

We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.

Customer Service Team

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