Impact Specialist Finance Reviews 428

Our experience as first time buyers with Impact has been amazing. Both Jill and Kelly were extremely helpful throughout the process. Communication was great and they constantly kept us updated and were happy to answer every question we had. We will definitely be recommending Impact.
Thank you again

Our experience with Impact Specialist Finance was incredible. We dealt with Roz from the beginning, she provided expert advice and supported us at all stages of our mortgage application. Roz was super attentive, answered all of our questions promptly & thoroughly and with her help we were able to buy our dream house - Thanks so much! I would highly recommended Impact Specialist Finance!

It has been a great pleasure working with Paul W who has been marvellously exceptional, his great coomunication skills, his product knowledge and his willingness to help. All these are only excelled by his exceptional empathy.
My sincere gratitude also goes to Kevin M for a successful completion of my mortgage.
Thank you

My advisor Kelly Gibson has been extremely efficient and keeps me updated at each stage. She has made the experience quick and pain free!

I can't fault Kelly and her team. My case was not straight forward or quick but they did their best and got my mortgage offer. They gave me great advice and kept me updated via email as requested due to driving for a living and not been able to answer calls. Brilliant customer service, financial advice and deff worth their fee. Thanks for all your hard work getting my first home.

The staff have been very fantastic and helpful throughout the process. Always reply to all emails in a timely manner.

The case that I have asked the Impact specialist was a complicated one. Both myself as a Mortgage advisor and my clients were so happy and excited when we found out that we got the offer.
I would like to thank couple of people in the firm in particular and they are Jill & Mel who deserves a special Thank you from us.

Vic is very knowledgeable while Sue's execution is fast and efficient. Highly professional from start to finish. Recommended without hesitation.

We used Impact Specialist Finance to help us find a mortgage to allow us to buy our first home. Dale and Roz were great with getting us sorted with the mortgage and were on hand to answer any questions we had! Carolyn then helped us through to completion stage once we had an offer accepted and she was super helpful and went above and beyond to get it through for us. I would recommend them to anyone looking to get a mortgage!

Great, helpful people
Kept us well informed with the whole process guiding us through the "Treacle" of a Bridging Loan application- always there to answer a query -none of this " they are working from home today" nonsense thats everywhere nowadays

Kelly was proactive and well informed from the start and more importantly confident that Impact could secure a mortgage offer for me- which she & Melanie did.
Although I couldn't complete, was not due to this teams lack of effort.
Thanks!

Melanie Orrell is brilliant!

I have worked with Melanie on several cases over the past 18 months and she is always helpful, informative, knowledgeable and extremely persistent, especially with the slower lenders. I also like the fact she's very friendly and easy to work with. A great asset to the Impact team :)

the people i dealt with were courteous, professional and explained the various elements in words I could understand.

Both Jill and Kelly at Impact have been excellent throughout the whole process. Jill was so patient with us and helped keeping this deal together. Kelly and team kept us informed post offer and gave us regular updates. Well done Team Impact!!!

I have used Impact on several occasions now to place complex cases and every time we have got to offer against all the odds! Melanie Orrell was professional, responded quickly and guided me through the process. Thank you!

Complicated mortgage that was never going to be easy to get through. Jill was really helpful in getting it to offer. The fact that we got an offer at all was down to her tenacity.

Tricky mortgage requirement, excellent service from Kelly and Jill. Took a while to get through but they got it done for us.

We had a tricky mortgage to arrange and Simon went above and beyond and was just amazing all the way through. Couldn't recommend enough.

We were referred to Impact Specialists after having our Mortgage declined by a high street lender. From start to finish Kevin and Paul were incredible. It was refreshing to be treated as humans, instead of just a credit file. I had adverse credit (defaults dating back to 2019) which made it difficult for us to find a lender, after explaining the situation we were paired with our lender - Kensington. Yesterday, we received our offer. Mine and my partners dream of owning a home together is finally coming together and we cant thank Impact enough. Thank you for everything you've done - I'd recommend Impact time and time again to anyone who thinks they're out of options after being declined by a high street lender. If you want to be treated like a human, listened to and looked after - look no further. We'll definitely be back.

Very efficient and helpful. Very quickly found us a mortgage that suited, especially in the current climate. We have used them before and will definitely use them again.